Chapter
6.
Solving
problems
This
section
provides
basic
troubleshooting
information
to
help
you
solve
some
common
problems
that
might
occur
while
setting
up
the
BladeCenter
T
unit.
If
you
cannot
locate
and
correct
the
problem
using
the
information
in
this
section,
see
the
Hardware
Maintenance
Manual
and
Troubleshooting
Guide
on
the
IBM
BladeCenter
T
Documentation
CD
for
more
information.
Diagnostic
tools
overview
The
following
tools
are
available
to
help
you
identify
and
solve
hardware-related
problems:
v
Troubleshooting
charts
These
charts
list
problem
symptoms
and
steps
to
correct
the
problems.
See
the
“Troubleshooting
charts”
on
page
76
for
more
information.
v
Diagnostic
programs
and
error
messages
The
built-in
self-test
(BIST)
program
checks
the
BladeCenter
T
unit
during
startup
and
generates
error
messages
if
problems
are
found.
The
system
diagnostic
program,
Real
Time
Diagnostics
Version
1.3,
tests
the
major
components
of
your
BladeCenter
T
unit.
It
is
run
from
the
IBM
Director
Management
Console
window
(under
the
BladeCenter
T
task
in
the
Task
panel).
Complete
the
following
steps
to
obtain
the
Real
Time
Diagnostics
program:
1.
Go
to
http://www.ibm.com/pc/support/.
2.
Select
Servers
from
the
list
on
the
left
side
of
the
window.
3.
Select
Downloadable
files
from
the
list
on
the
left
side
of
the
window.
4.
In
the
Downloadable
files
by
category
list,
select
Diagnostic.
5.
Click
the
entry
for
Real
Time
Diagnostics
and
follow
the
instructions
on
that
page.
v
Light
path
diagnostics
feature
Use
the
light
path
diagnostics
feature
to
identify
system
errors
quickly.
On
the
BladeCenter
T
unit,
the
light
path
diagnostics
feature
consists
of
the
LEDs
on
the
front
of
the
BladeCenter
T
unit
and
on
the
front
of
the
modules
and
blade
servers.
©
Copyright
IBM
Corp.
2004
75
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