Parallel-port problems
Serial-port problems
Option problems
Action
An IBM option that
previously worked does
not work now.
Verify that all option hardware and cable connections
are secure.
If the option comes with its own test instructions, use
those instructions to test the option.
If the failing option is a SCSI option, verify that:
1. The cables for all external SCSI options are
connected correctly.
2. The last option in each SCSI chain, or the end of
the SCSI cable, is terminated correctly.
3. All external SCSI options are turned on. External
SCSI options must be turned on before the system
is turned on.
For more information, see your SCSI documentation.
If you cannot correct the problem, have the computer
serviced.
Parallel-port problems
Action
Parallel port cannot be
accessed.
1. Use Windows Device Manager to verify that each
port is assigned a unique address.
2. Make sure that the parallel-port adapter, if you
added one, is properly installed and firmly seated.
See Chapter 7, “Installing internal options” on
page 57 for instructions on adding adapters.
If you cannot correct the problem, have the computer
serviced.
Serial-port problems
Action
Serial port cannot be
accessed.
1. Use Windows Device Manager to verify that each
port is assigned a unique address.
2. Make sure the serial-port adapter, if you added
one, is properly installed and firmly seated. See
Chapter 7, “Installing internal options” on page 57
for instructions on adding adapters.
If you cannot correct the problem, have the computer
serviced.
Chapter 9. Troubleshooting
121
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