Location Code Format
When disk drive errors are logged in the SSA error log, or displayed during error log
analysis, they include a related location code. The format of the location code is
NNNN-XX
where NNNN is the enclosure ID; that is the four characters that appear in the display
at the front of the 7133, and XX is the number of the disk drive module slot.
Software and Microcode Errors
Some failures might be caused by software errors or by microcode errors. If you think
you have a software or microcode error:
1. Ensure that your system software, controller microcode, and disk drive microcode
are all at the latest levels. Information about the latest levels of software and
microcode is given on the web support page (see “Web Support Pages” on
page 276).
2. Make a note of all failure indicators: for example, the contents of error logs, or
physical symptoms.
3. Go to the using-system service aids to display the VPD of the failing system. Make
a note of the VPD for all the SSA attachments, SSA subsystems, 7133s, and disk
drive modules.
4. Report the problem to your support center. The center can tell you whether you
have a known problem, and can, if necessary, provide you with a correction for the
software or microcode.
Controller Card Microcode Maintenance
v
To check the level of the controller microcode:
1. Start the SSA Remote Systems Management function.
2. Select Enclosure View.
3. Click on the Check Code button.
v
Use the downloader utility issasdld to download the microcode.
v
If you run the downloader with no parameters, it displays the required syntax.
Information about the latest levels of controller card microcode is given on the web
support page (see Web Support Pages).
Downloading Disk Drive Microcode
To download disk drive microcode, follow the instructions given under “Download
Microcode Function” in the user and service information for your SSA adapter.
Appendix B. Additional Information for PC Servers
277
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