Software Problem
Universal Serial Bus Port Problems
Software Problem
Action
Is your software
program OK?
To determine if problems are caused by installed software, verify
that:
1. Your computer has the minimum memory requirements
needed to use the software. See the information supplied with
the software to verify memory requirements.
Note:
If you have just installed an adapter or memory, you
might have a memory address conflict.
2. The software is designed to operate on your computer.
3. Other software works on your computer.
4. The software you are using works on another computer.
If you received any error messages while using the software
program, see the information supplied with the software for a
description of the messages and solutions to the problem.
If the problem cannot be isolated and corrected, have the computer
serviced.
Universal Serial Bus
Port Problems
Action
The Universal Serial
Bus ports cannot be
accessed.
Verify that:
1. Each port is assigned a unique address.
2. The USB device is properly installed and firmly seated.
If the problem cannot be isolated and corrected, have the computer
serviced.
Chapter 8. Solving Problems
105
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