3. Go to a DOS prompt and change the directory to where the file was
downloaded.
4. Insert a blank high-capacity diskette in diskette drive A.
5. Key in the following and press Enter:
filename a:
Where filename is the name of the file you downloaded
from the Web.
The downloaded file is self-extracting and will be copied to the diskette. When
the copy completes you have a startable IBM Enhanced Diagnostics diskette.
To start the IBM Enhanced Diagnostics using the diagnostic diskette, do the
following:
1. Turn off your computer and any attached devices.
2. Insert the IBM Enhanced Diagnostics diskette into diskette drive A.
3. Turn on all attached devices; then turn on your computer.
4. Follow the instructions on the screen.
Other Programs on the IBM Enhanced Diagnostics CD and Diskette:
The
IBM Enhanced Diagnostics CD and diskette also contain utility programs designed to
provide information about your computer hardware and the way it is configured.
This information might be useful in helping to isolate problems related to the
operating system and device drivers.
Other Diagnostic Programs on the
Ready-to-Configure Utility Program CD:
The Ready-to-Configure Utility Program CD supplied with your computer also
contains diagnostic programs designed specifically for certain operating
environments (Windows 95, windows 98, and Windows NT). Because these
versions work with the operating system, they not only test the hardware, but also
analyze certain software components of your computer. They are especially useful
in isolating problems related to the operating system and device drivers.
CoSession:
CoSession availability varies by computer model and country.
CoSession is a remote-control diagnostic program that can be used by another
individual, such as your in-house administrator, to help diagnose problems with
your computer from a remote location. CoSession is provided on the
Ready-to-Configure Utility Program CD supplied with your computer. To use
CoSession, this program must be installed in your computer, and your computer
must have a modem or a LAN connection.
Chapter 8. Solving Problems
107
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