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RCM Installer and User Guide
4. Click
OK
to disconnect the user and return to the User Status dialog box.
-or-
Click
X
or press
Escape
to exit the dialog box without disconnecting a user.
NOTE:
If the User Status list has changed since it was last displayed, the mouse cursor will
turn into an hourglass as the list is automatically updated. No mouse or keyboard input will be
accepted until the list update is complete.
Running System Diagnostics
You can validate the integrity of your system through the Run Diagnostics
command. This command checks the main board functional sub-systems
( memory, inter-board communications, switch control and the video channels)
for each system controller. When you select the Run Diagnostics command,
you will receive a warning indicating that all users (remote and local) will be
disconnected. Click
OK
to confirm and begin the test.
The Diagnostic dialog box appears. The top section of the dialog box displays
the hardware tests. The bottom portion divides the COs tested into three
categories: online, offline or suspect.
Next to each item to be tested, you will see a pass (green circle) or fail (red x)
symbol appear to the left of each item as that test finishes. The chart below
details each of the tests.
Diagnostic Test Details
Test Description
Memory Test
Reports on the condition of the main board RAM
Firmware CRCs
Validates the current fi rmware images stored in the system’s FLASH
Comm Interfaces
Verifi es that inter-board communication sub-systems are
accessible and functional
Switch Controller
The Switch Controller test verifi es the switch matrix controller is
accessible and functional
Local and Remote Video
Verifi es that all the video channel sub-systems are accessible
and functional
LAN Connection
The LAN Connection test verifi es the LAN connection is
accessible and functional.
On-line COs
Indicates the total number of currently connected and powered COs
Offl ine COs
Indicates the number of CO adapters that have been connected
successfully in the past and are apparently powered down
Suspect COs
Indicates the number of COs that have been detected, but are
either unavailable for connection or have dropped packets during
the ping tests
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