4-2
Compaq StorageWorks SSL2000 Series Library Maintenance and Service Guide
Error Recovery
Figure 4-1 outlines the recommended steps for error recovery. You should follow this chart in
all cases.
Error Recovery Procedures (ERPs) are listed in detail in Table 4-1; FSCs are listed in Table 4-2.
An ERP is also listed for each FSC.
ERROR, FAULT, MALFUNCTION
TROUBLESHOOTING
AND ERROR RECOVERY
Determine Suspected Error Type
PLATFORM
No FSC displayed. Normal front
panel operation
Cycle the power
to the library
Retry
Check configuration in Appendix C
GENERAL DRIVE
FSC and ERP displayed on
control panel
Follow the ERP on
the control panel
Find FSC in Table 4-2
Follow the ERP in Table 4-1
CARTRIDGE ERROR
FSC might/might not be displayed
Cartridge will not eject
Normal operation impossible
cc0060
Figure 4-1. Troubleshooting flowchart