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Chapter

4

Troubleshooting

Introduction

This chapter describes the problems that can cause the Compaq StorageWorks SSL2000 Series
Library (AIT Library) to malfunction, including:

■

Platform problems

■

General drive errors

■

Error recovery

■

Fault Symptom Codes (FSCs)

Platform Problems

Incorrect installation and configuration cause platform problems. In this case, the Library
appears to be operating normally, but no data can be interchanged. You may or may not get an
error code on the control panel. To identify an error caused by this type of problem, check your
installation and configuration setup. See Appendix C, “Installation,” for more information.

General Drive Errors

General drive errors usually result from a miscommunication between a module’s processor and
a drive processor or a mechanical malfunction within the Library.

Both platform problems and general drive errors display an error message and a Fault System
Code (FSC) on the control panel. Use the FSC to report errors to your Technical Support
representative, or in some cases, to determine a recovery procedure.

A simple error recovery procedure appears at the bottom line of the control panel display. You
can clear some errors by pressing the Enter

Enter

Enter

Enter button on the control panel or by cycling the power

to the Library.

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Содержание Compaq StorageWorks SSL2000 Series

Страница 1: ...SSL2000 Series Library Maintenance and Service Guide First Edition May 2000 Part Number 187195 001 Compaq Computer Corporation...

Страница 2: ...HE ENTIRE RISK ARISING OUT OF THE USE OF THIS INFORMATION REMAINS WITH RECIPIENT IN NO EVENT SHALL COMPAQ BE LIABLE FOR ANY DIRECT CONSEQUENTIAL INCIDENTAL SPECIAL PUNITIVE OR OTHER DAMAGES WHATSOEVER...

Страница 3: ...ring 1 3 SCSI Configuration 1 3 SCSI Bus Performance Considerations 1 3 Drives 1 3 Data Transfer Rate 1 3 Internal Cabling Configuration 1 3 Bus Length Limitations 1 4 Independent SCSI Buses for SE 1...

Страница 4: ...Status Menu 2 10 Map Information Screen 2 11 Using the Menu Mode 2 11 Exiting the Menu Mode 2 12 Navigating through the Menu Structure 2 12 Load Unload Menu 2 12 Remove Magazine Menu 2 12 Maintenance...

Страница 5: ...e Fan Assembly 5 14 Removing and Replacing the Front Panel 5 15 Removing and Replacing the Magazine Guide 5 16 Removing and Replacing the Magazine Latch Solenoid 5 19 Removing and Replacing the Power...

Страница 6: ...d PTM C 10 Removing a PTM C 15 Adding a PTM Extrusion C 16 Setting up Interfaces and Cables C 28 Power Cord Connector C 29 SCSI Interface Connectors C 30 Interface Cable Specifications C 30 Cabling th...

Страница 7: ...fan assembly 5 14 Figure 5 16 Front panel attachment screw locations 5 15 Figure 5 17 Disconnecting the front panel cable 5 16 Figure 5 18 Removing the bottom drive mounting plate 5 17 Figure 5 19 Mag...

Страница 8: ...re C 14 Location stop pin C 16 Figure C 15 Attaching tie bars C 17 Figure C 16 Attaching PTM extrusions C 17 Figure C 17 Attaching tie bars to the PTM extension C 18 Figure C 18 Cutting the belt C 19...

Страница 9: ...tions Tabletop Model A 4 Table A 6 Mechanical Specifications Rackmount Model A 4 Table A 7 Environmental Specifications Operating A 5 Table A 8 Environmental Specifications Packed or Unpacked A 5 Tabl...

Страница 10: ...who are knowledgeable of the procedures precautions and hazards associated with equipment containing hazardous energy circuits Symbols in Text These symbols may be found in the text of this guide The...

Страница 11: ...r to make modifications to any printed wiring board Improper repairs could create conditions that are hazardous WARNING To reduce the risk of electric shock or damage to the equipment If the system ha...

Страница 12: ...access to server information including model number LCD firmware revision and POST operations Telephone Numbers For the name of your nearest Compaq Authorized Reseller In the United States call 1 800...

Страница 13: ...ary can be equipped with one or two tape drives and a 20 slot tape cartridge magazine that includes one mail slot This chapter includes descriptions for Library models Multi unit Library systems Tape...

Страница 14: ...m configured to your present requirements confident that as your storage needs evolve adding units and extending the PTM can easily modify the Library Add drives for faster performance or magazine spa...

Страница 15: ...Drives With a standard Fast Wide SCSI interface each drive offers a sustained native data transfer rate of 6 MB s In a two drive unit the total native rate is twice these rates The rates for compresse...

Страница 16: ...rather than LVD mode each drive must be connected to its own SCSI bus Physical Configuration The Library is configured as a tabletop model To convert a tabletop Library to a rackmounted model order th...

Страница 17: ...System Description 1 5 Library Features Figures 1 1 through 1 3 shows some of the external features of the Library cc0052 Control Panel Magazine Door Power Switch Figure 1 1 Library front view...

Страница 18: ...s and library system configuration Display The backlit 4 line by 20 character control panel display provides a highly intelligible presentation of drive and loader status menu choices and error messag...

Страница 19: ...e The front slot in the magazine is a Mail Slot used to add or remove cartridges without interrupting library operation You can remove the magazine through the front door but it is protected from tamp...

Страница 20: ...library system map Advanced Design Features Embedded Diagnostics The Library provides three levels of embedded diagnostics Power On Self Test POST Performs various verification tests on the system s c...

Страница 21: ...e formatted capacities listed in Table 1 5 NOTE Capacities are based on 19 storage slots Table 1 2 Tape Capacities Native Capacity Per Cartridge Per Cartridge Compressed 2 1 Full Magazine Compressed 2...

Страница 22: ...h the control panel at the front of the unit This chapter includes descriptions and or procedures for Front panel LED indicators and buttons Front panel and media locks Startup display messages Using...

Страница 23: ...it and the control panel which has buttons a display and indicators see Figure 2 1 cc0052 Control Panel Magazine Door Power Switch Figure 2 1 Library front panel Power Switch The power switch controls...

Страница 24: ...ndicators a four line by 20 character backlit LCD display and four buttons see Figure 2 2 2 3 4 cc0055 Ready Green Use Cleaner Yellow Drive Fault Red Loader Fault Red Display Panel Escape Navigate Men...

Страница 25: ...uttons There are four buttons on the control panel Escape Escape Escape Escape Enter Enter Enter Enter F F F F and G G G G The buttons do not directly control specific functions or options Instead you...

Страница 26: ...eat feature for the p and q buttons When you press either button for more than one half second the control panel behaves as if you were pressing and releasing the button about four times per second Th...

Страница 27: ...here as well Power On Self Test Screen When power is first applied to the module a series of Power On Self Test POST diagnostics are performed During POST execution the model number of the module the...

Страница 28: ...at a cartridge is present A hollow block indicates that a slot is empty Line 4 also shows the status of the mail slot A symbol indicates that a cartridge is in the mail slot A symbol indicates that th...

Страница 29: ...us ID Firmware Revision Cartridge Preset Hardware Error Cleaning Needed Write Protected Map Info Fault Display Escape Button Enter Button Panel Lock Main Menu Load Unload Security Menu Remove Magazine...

Страница 30: ...e To exit the Status Mode press the Escape Escape Escape Escape button until the Status menu appears Press the Escape Escape Escape Escape button again to display the Default screen Exploring the Stat...

Страница 31: ...Library Config Initialize Element Status Vendor Iden Barcode Reader Product Iden Label Size Baud Rate Label Alignment Transport Address Loader Status Storage Address SCSI Mode Transfer Address Post Re...

Страница 32: ...de on the label up to 6 characters Using the Menu Mode NOTE When the Library enters the Menu mode the Ready LED goes out This means that the module is offline and responds to all commands from the hos...

Страница 33: ...returns to the Default screen At this point the Ready LED lights Navigating through the Menu Structure To select a submenu move the u on the display to the desired line using the pand q buttons Press...

Страница 34: ...includes the following options Set Unlock Code Set Mail Slot Code To change the unlock code or to enable or disable the panel locking function scroll downward to Set Unlock Code Press the Enter Enter...

Страница 35: ...ape button The following screen appears Unlock Code XXXX ENTER to Validate ESCAPE to Exit Press the Enter Enter Enter Enter button to validate your choice If the code is correct the Main menu appears...

Страница 36: ...ions above the item displayed on line 2 3 The at the left of line 2 the current selection disappears meaning you have not selected an item from the list NOTE The contents of the lists on line 2 and li...

Страница 37: ...ad appears in place of the word Load on line 4 From Slot 11 To Drv 0 Load In Progress When the load or unload operation completes the Default screen reappears Inserting and Removing Cartridges The tap...

Страница 38: ...Whenever a magazine is installed inside the module it is locked in place to prevent tampering or accidental removal To remove the magazine enter the Menu Mode by pressing the Enter Enter Enter Enter...

Страница 39: ...artridge slot is the farthest from the handle cc0057 1 2 Slot 0 Slot 18 Figure 2 5 Tape magazine with cartridges installed Inserting the Magazine If the magazine door on the front of the Library is cl...

Страница 40: ...door opens exposing the Mail Slot The magazine remains locked inside the module The mail slot of the magazine can be tilted forward to insert or remove a cartridge After inserting or removing the car...

Страница 41: ...pe cartridge disable data recording slide the write protect switch up so that no orange color is visible in the lower small window see Figure 2 7 To enable data recording slide the write protect switc...

Страница 42: ...dhesive back and matte overlaminate Location Mounts next to write protect switch on cartridge Text Six characters any combination of alphabetic and numeric Bar Code Code 39 Codabar 3 of 9 standard 2 o...

Страница 43: ...explains how to set the SCSI ID and SCSI host connections 1 For maximum performance connect only 2 AIT 2 drives to each SCSI host adapter 2 For nominal performance you can connect 3 AIT 2 drives per h...

Страница 44: ...Maintenance menu only when the Library displays a message informing you that a drive needs cleaning NOTE When Compaq introduces new Library firmware a qualified service technician must install it Thi...

Страница 45: ...erved Slot 1 3 Enable the Auto Clean option on the Configuration menu From the Main menu select Library Options Auto Clean Enabled Running a Cleaning Cartridge Manually 1 Install the cleaning cartridg...

Страница 46: ...e Inserting and Removing Cartridges in Chapter 2 3 Remove the cleaning cartridge from the magazine 4 Insert any desired data cartridge into the slot vacated by the cleaning cartridge 5 Insert the maga...

Страница 47: ...ck your installation and configuration setup See Appendix C Installation for more information General Drive Errors General drive errors usually result from a miscommunication between a module s proces...

Страница 48: ...or each FSC ERROR FAULT MALFUNCTION TROUBLESHOOTING AND ERROR RECOVERY Determine Suspected Error Type PLATFORM No FSC displayed Normal front panel operation Cycle the power to the library Retry Check...

Страница 49: ...FSCs FSCs that appear on the Fault screen are described in Chapter 2 Operation A descriptive message and instructions for clearing the fault accompany each FSC If a fault persists look up the FSC in...

Страница 50: ...rives Full Press Enter to Clear F 5014 AIT Already Loaded Press Enter to Clear F 5015 Expired Cleaning Cart Press Enter to Clear F 5016 Not a Cleaning Cart Press Enter to Clear F If an error message t...

Страница 51: ...aq StorageWorks SSL2000 Series Library AIT Library For a complete list of FRUs spare parts accessories and part numbers see Appendix B of this manual FRUs Bar code reader Controller board Door solenoi...

Страница 52: ...equipped with attached ferrite assemblies The ferrite cores are encased in two part plastic enclosures that clasp shut around the cables You will find moving cables easier if you remove an obstructin...

Страница 53: ...he bar code reader 1 Pushing only from the bottom of the assembly move the shuttle three or four inches from the front panel 2 Pushing only from the bottom of the assembly move the picker as close as...

Страница 54: ...StorageWorks SSL2000 Series Library Maintenance and Service Guide 3 Disconnect the bar code reader cable see Figure 5 2 cc0071 Bar Code Reader Cable Connector Figure 5 2 Disconnecting the bar code re...

Страница 55: ...Parts Removal and Replacement 5 5 4 Slide the bar code reader out and away from the shuttle mechanism see Figure 5 3 cc0073 Figure 5 3 Removing the bar code reader...

Страница 56: ...oard To remove the controller board 1 Remove the power supply as described later in this chapter 2 Disconnect the following from the controller board a Operating panel harness J4 b Front door opto cab...

Страница 57: ...ts Removal and Replacement 5 7 4 Slide the controller board toward the front inch along the three guide pins see Figure 5 5 and Figure 5 6 cc0076 T opGuidePin Keyhole Figure 5 5 Top guide pin and keyh...

Страница 58: ...Library Maintenance and Service Guide cc0077 Bottom GuidePin Keyhole Figure 5 6 Bottom guide pin and keyhole 5 Lift the controller board off the guide pins see Figure 5 7 cc0078 Guide Pin Keyhole Fig...

Страница 59: ...ly a Two for the motor connector b Two for the diagnostic connector 9 Reconnect the following to the controller board Note should come AFTER substeps NOTE The magazine and front door solenoids are ide...

Страница 60: ...see Figure 5 9 cc0080 Door Solenoid Mounting Screws Figure 5 9 Removing the door solenoid 3 Slide out the door solenoid to the power supply side 4 Disconnect the door solenoid cable from connector J1...

Страница 61: ...g the robotics ribbon cable from the controller board see Figure 5 10 4 Remove the brace plate see Figure 5 10 cc0081 Brace Plate Screws Robotics Ribbon Cable Figure 5 10 Removing the brace plate 5 Re...

Страница 62: ...nnect the power serial cable and SCSI connectors from the desired tape drive see Figure 5 12 cc0082 Power Cable Serial Cable SCSI Cable Figure 5 12 Disconnecting the tape drive 8 Lift the tape drive o...

Страница 63: ...re 5 14 To replace a tape drive 1 Install the four alignment pins on the replacement tape drive see Figure 5 14 2 Lower the new tape drive into the Library chassis see Figure 5 13 3 Connect the power...

Страница 64: ...this chapter 5 Remove the four mounting screws on the fan 6 Lift the fan out freeing its cable from the cable clamp To replace the fan assembly 1 Place the new fan in the Library with fan flow down as...

Страница 65: ...Remove the outside cover from the Library see Appendix C 2 Remove the six screws that secure the front panel to the Library chassis see Figure 5 16 cc0086 Front Panel Attachment Screws Figure 5 16 Fr...

Страница 66: ...panel 1 Push the door opto sensor cable through the cable cutout in the Library chassis 2 Reconnect the front panel cable 3 Reconnect the door opto sensor to connector J9 on the controller board 4 Pl...

Страница 67: ...Figure 5 18 5 Lift the bottom drive mounting plate away from the Library chassis see Figure 5 18 cc0088 Hex Standoffs Figure 5 18 Removing the bottom drive mounting plate 6 Remove the nine screws that...

Страница 68: ...e the new magazine guide into the Library see Figure 5 20 2 Tighten the nine screws on the magazine guide see Figure 5 19 3 Replace the bottom drive mounting plate see Figure 5 18 4 After adding Locti...

Страница 69: ...enoid To remove the magazine latch solenoid 1 Remove the magazine 2 Remove the two screws that secure the magazine latch cover to the Library chassis see Figure 5 21 3 Remove the magazine latch cover...

Страница 70: ...n remove the magazine latch solenoid To replace the magazine latch solenoid 1 Position the magazine latch solenoid through the opening in the Library chassis toward the magazine compartment 2 Tighten...

Страница 71: ...r J1 on the controller board see Figure 5 23 cc0093 Controller Board Connector Picker Ribbon Cable Ferrite Figure 5 23 Disconnecting the picker ribbon cable 6 Bend the tabs back that hold the picker r...

Страница 72: ...ce Guide 7 Gently roll the brace plate cover and ribbon cable assembly over and safely out of the way see Figure 5 25 cc0095 Figure 5 25 Turning the base plate 8 Unplug the power cable from the power...

Страница 73: ...emoval and Replacement 5 23 9 On the magazine side remove the two screws that secure the power supply to the Library chassis see Figure 5 27 cc0097 Retaining Screws Figure 5 27 Power supply retaining...

Страница 74: ...Disconnect the following from the power supply see Figure 5 28 a Controller board at connector J2 b Fan c Drive power harness cc0098 Controller Board Connector Fan Connector Drive Power Harness Conne...

Страница 75: ...isconnect the wires to the power switch see Figure 5 29 cc0099 Ground Lug Power Switch Terminals Figure 5 29 Disconnecting the power switch wires NOTE Pull on the spade terminal connector not on the w...

Страница 76: ...r supply 1 Place the power supply in the Library chassis see Figure 5 30 2 Connect the wires from the power supply to the power switch see Figure 5 29 3 Connect the following to the power supply see F...

Страница 77: ...he front panel as described earlier in this chapter 4 Locate the power switch at the lower right of the Library chassis front and then remove its two retaining screws see Figure 5 32 cc0102 Figure 5 3...

Страница 78: ...remove the shuttle mechanism 1 Open the magazine door to the Library 2 Remove the magazine from the Library 3 Turn off the power to the Library 4 Press down on the tab to release the shuttle mechanis...

Страница 79: ...d Replacement 5 29 5 Push in on the cable release lever accessed through the hole in the cable support plate see Figure 5 34 cc0104 Cable Release Lever Cable Support Plate Access Hole Figure 5 34 Cabl...

Страница 80: ...and Service Guide 6 Remove the shuttle mechanism cable 7 Pushing only from the base move the shuttle mechanism back half way see Figure 5 35 cc0105 Figure 5 35 Pushing the shuttle mechanism CAUTION Ne...

Страница 81: ...the screw that holds down the guide bar using a 3 mm Allen wrench see Figure 5 36 and Figure 5 37 NOTE You can also remove the screw through the access hole using a 3 mm hex driver cc0106 Guide Bar Sc...

Страница 82: ...ar Screw Through the Top Figure 5 37 Accessing the guide bar screw 9 Lift the shuttle mechanism up sliding the front off of the guide pin and moving it forward to release it from the anti rotation bra...

Страница 83: ...cement 5 33 cc0109 Anti Rotation Bracket Figure 5 39 Anti rotation bracket location 10 Lift the shuttle mechanism out through the top of the Library chassis see Figure 5 40 cc0110 Figure 5 40 Removing...

Страница 84: ...t onto the pin see Figure 5 40 and Figure 5 39 2 Tighten the screw that holds down the guide bar see Figure 5 36 and Figure 5 37 3 Move the shuttle mechanism forward pushing from the base Do not push...

Страница 85: ...5 41 5 If the master unit top is to be removed for service disconnect the motor cable and plug it into the unit directly below it slave 0 Reconfigure slave 0 to be the master unit and slave 1 to be s...

Страница 86: ...ervice Guide 7 Remove the bullet nose thumbscrews and washers two per unit that secure the PTM to the Library units see Figure 5 42 cc0113 Thumbscrews and Washers Figure 5 42 Removing the PTM 8 Gently...

Страница 87: ...rear panels so that the PTM motor housing assembly slides into the available space and the two pilot pins on the extrusion mate with the holes in the rear of the top Library unit see Figure 5 43 cc011...

Страница 88: ...g holes on the slave unit and attach the PTM in place using two bullet nose thumbscrews and washers Figure 5 42 Do not fully tighten the thumbscrews at this time NOTE If a screw hole is offset push th...

Страница 89: ...s and regulatory requirements met by the Compaq StorageWorks SSL2000 Series Library AIT Library Specifications G Operational performance G Reliability G Power G Mechanical G Environmental G Acoustic e...

Страница 90: ...Differential LVD Number of cartridges full magazine 19 Media type AIT 8 mm Advanced Metal Evaporated Number of drives 1 or 2 Load time 15 sec max including picking from slot Unload time 15 sec max in...

Страница 91: ...30 duty cycle MTTR 30 min Head life 50 000 tape motion hrs Table A 3 Reliability Specifications Library System Robotics Description Specification Life expectancy load unload operations 1 000 000 cycl...

Страница 92: ...dth 17 3 in 44 cm Depth Overall Behind panel 24 in 61 cm 22 75 in 57 79 cm Weight Single drive Dual drive 41 lbs 18 6 kg 41 5 lbs 18 8 kg Table A 6 Mechanical Specifications Rackmount Model Descriptio...

Страница 93: ...midity non condensing 15 to 85 Humidity gradient 10 hr Altitude 100 ft to 10 000 ft 305 m to 3050 m Table A 8 Environmental Specifications Packed or Unpacked Description Specification Dry bulb tempera...

Страница 94: ...to 140 F 40 C to 60 C Temperature gradient 45 F 25 C hr across the range Temperature shock 27 F 15 C over 2 min Wet bulb temperature 86 F 30 C Relative humidity non condensing 5 to 95 Humidity gradien...

Страница 95: ...n UL Listed CSA 22 2 No 950 Electromagnetic Emission EM Notice This equipment has been tested using double shielded cables for EM compliance The use of unshielded cables or modifications requires syst...

Страница 96: ...dential area is likely to cause harmful interference in which case the user will be required to correct the interference at their own expense Table A 12 Acoustic Noise Declaration Declared per ISO 929...

Страница 97: ...ergy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a partic...

Страница 98: ...inweise F r Ger te die nicht mit dem VDE Funkschutzzeichen versehen sind wurde dem Bundesamt f r Zulassungen in der Telekommunikation BZT des Inverkehrbringen dieses Ger tes angezeigt und die Berechti...

Страница 99: ...nd or industrial areas and conforms to the standards set by the Voluntary Control Council for Interference by Information Technology Equipment aimed at preventing radio interference in commercial and...

Страница 100: ...BD LVD SE Control 180752 001 SPS Panel Front with Control Panel 180753 001 SPS Switch Power 180754 001 SPS Receptacle AC 180755 001 SPS CA Motor Flex 6 Conductor 180756 001 SPS CA Motor Flex Tach 6 Co...

Страница 101: ...Harness with Ground 180766 001 SPS CA Power Harness Extension 180767 001 SPS Solenoid 180768 001 SPS Power Supply Library 187232 001 SPS Magazine AIT Library 189934 001 SPS Bar Code Reader 192125 001...

Страница 102: ...PTM extrusion that includes G Removing and replacing the elevator car G Removing the bottom pulley assembly G Installing a new belt Setting up interfaces and cables Cabling the PTM and multi unit Libr...

Страница 103: ...ckdown Screw Figure C 1 Lockdown mechanism screw To release the lockdown mechanism 1 Turn off the unit and then disconnect the power cord from the AC power source 2 If necessary reposition the unit fo...

Страница 104: ...e assembly moves to its home position bringing the threaded hole into alignment with the lockdown screw 2 Turn off the unit 3 Disconnect the power cord from the AC power source 4 If necessary repositi...

Страница 105: ...ance behind the rear panel Setting up the Rackmount Model To convert a tabletop Library to a rackmount model order the Compaq Conversion Kit part number 175199 B21 Precaution If you do mount the Libra...

Страница 106: ...side cover 1 Turn off power to the Library and then unplug it from the AC power source 2 Remove the four screws that secure the outside cover to the unit 3 Slide the outside cover toward the rear of t...

Страница 107: ...to mounting it into a storage cabinet see Figure C 5 To install the rackmount top cover 1 Place the top cover over the Library with each side flange facing to the outside of the unit 2 Slide the top c...

Страница 108: ...he rackmount slide assembly to the Library first and then each middle and outer slide members to the storage cabinet To attach the inner slide members to the Library NOTE The left and right slides are...

Страница 109: ...member Outer slide member Pass through channel mounting bracket P N 968482 101 Mounting screws 2 Remove each inner member from each rackmount slide assembly 3 Attach both inner members to the Library...

Страница 110: ...e holes in the panel extension into the Library NOTE The panel extension has two pairs of mounting holes Use the forward pair for the regular mounting position Figure C 8 Regular mounting leaves the c...

Страница 111: ...escribes how to install and remove the PTM The PTM enables the transfer of a single tape cartridge between two or more Compaq StorageWorks SSL2000 Series Libraries The PTM can be used to connect up to...

Страница 112: ...Installation C 11 5 Remove the retaining screw that secures the PTM port cover to the rear of each Library unit see Figure C 9 cc0028 1 2 Figure C 9 Removing the PTM port cover...

Страница 113: ...ing the PTM upright position it against the rear panels so that the PTM motor housing assembly slides into the available space and the two pilot pins on the extrusion mate with the holes in the rear o...

Страница 114: ...to the master top unit using two bullet nose thumbscrews and washers through the top two holes in the extrusion see Figure C 11 Do not fully tighten the thumbscrews at this time cc0030 1 Figure C 11 S...

Страница 115: ...offset push the slave unit slightly forward to make a gap between it and the channel This lets you start threading the thumbscrews into the slave unit 9 Repeat Steps 7 through 9 for each additional s...

Страница 116: ...the master unit and slave 1 to be slave 0 slave 2 to be slave 1 and so forth see Figure 3 5 NOTE After installation there are software ramifications in changing a Library s configuration and should o...

Страница 117: ...sion you must first remove the PTM the elevator car and the bottom pulley assembly To add an expansion module 1 Remove the PTM if already installed 2 Remove the elevator car described later in this se...

Страница 118: ...as shown in Figure C 15 Use flat head screws on the sides and pan head screws at the rear cc0034 1 Figure C 15 Attaching tie bars 6 Insert the tie bars now mounted on the main PTM extrusion into the...

Страница 119: ...17 8 Move location stop pin to lowest PTM extrusion Figure C 14 cc0036 Figure C 17 Attaching tie bars to the PTM extension Installing a New Belt 1 Obtain a belt from extension kit and then cut it to t...

Страница 120: ...Installation C 19 cc0037 Figure C 18 Cutting the belt...

Страница 121: ...t numbered intervals indicating the exact length needed for your Library system Number of Extrusions Length of Belt 2 27 inches 3 41 inches 4 55 inches 2 Thread the belt through the bottom pulley Note...

Страница 122: ...ng assembly Make sure one tooth of the belt fits tight in the space in the bracket Figure C 20 cc0039 1 Figure C 20 Attaching the belt clamp bracket 5 Replace the bottom pulley end cap securing it wit...

Страница 123: ...Library Maintenance and Service Guide 6 Slide the spring over the tension post and then snap into place so that it rests squarely against the inside of the PTM track Figure C 22 cc0041 1 Figure C 22 S...

Страница 124: ...e Figure C 23 cc0067 Tensioner Ramp Elevator Car Upper Pulley Motor Housing Captive Screws attach elevator car to Belt Clamp Drive Belt Lower Pulley Figure C 23 PTM layout 2 Remove the two screws that...

Страница 125: ...rary Maintenance and Service Guide 3 Press against the elevator springs to disengage the wheels from the PTM extrusion channel see Figure C 25 4 Tilt the elevator to disengage the other pair of wheels...

Страница 126: ...the PTM extrusion over the belt clamp engaging both pairs of wheels into the PTM extrusion channel The wheels of the elevator car should ride in the V grooves of the PTM extrusion channel The cartridg...

Страница 127: ...ibrary Maintenance and Service Guide Removing the Bottom Pulley Assembly 1 Push on the belt tensioner ramp to align its small hole with the hole in the bottom pulley assembly Figure C 27 cc0046 1 Figu...

Страница 128: ...moves tension from the belt and then leave it in place while completing the procedure see Figure C 28 cc0047 Figure C 28 Removing tension from the belt 3 Loosen the retaining screws to remove the two...

Страница 129: ...ttom pulley assembly out of the PTM extrusion see Figure C 30 cc0049 1 2 Figure C 30 Removing the bottom pulley assembly Setting up Interfaces and Cables The following sections describe the cables req...

Страница 130: ...gure C 31 Connectors SCSI terminator and cables Power Cord Connector The power cord connector is an IEC compatible connector at the rear panel Connect a standard grounding AC cord to the connector on...

Страница 131: ...units Each of the drives in the Library and the robotics is a separate SCSI device When any two or more devices are connected to the same SCSI bus each separate SCSI device must be assigned a unique...

Страница 132: ...cables or otherwise vary from good practice you might not comply with national and international rules Cabling the PTM and Multi Unit Library System Cabling the PTM and multi unit Library system inclu...

Страница 133: ...C 32 Compaq StorageWorks SSL2000 Series Library Maintenance and Service Guide cc0032 Figure C 32 Connecting to the PTM motor housing assembly...

Страница 134: ...Installation C 33 Connecting to Library Units 1 Attach a patch cable to one expansion port on the master unit Figure C 33 cc0050 1 Figure C 33 Connecting a patch cable...

Страница 135: ...ies Library Maintenance and Service Guide 2 Use additional patch cables to connect successive slave units to the master unit Connect all Library units in a daisy chain fashion Figure C 34 cc0051 1 Fig...

Страница 136: ...ng the options contained in the Configuration menu described later in this appendix Refer to your host computer documentation to determine which settings might need to be changed Setting a SCSI ID 1 T...

Страница 137: ...r Enter Enter Enter button while the u is next to line 1 or line 3 the p and q buttons operate on the second level As a result the u moves next to line 2 or line 4 and a appears at the end of line 4 i...

Страница 138: ...press Enter Enter Enter Enter to display the main menu u Load Unload Remove Magazine Maintenance Menu Configure Menu 2 Press the q button three times to move the u to the Configure menu then press th...

Страница 139: ...o display the main menu u Load Unload Remove Magazine Maintenance Menu Configure Menu 2 Press the q button three times to move the u to the Configure menu then press the Enter Enter Enter Enter button...

Страница 140: ...use as storage slots to meet licensing requirements or to dedicate one or more slots as a cleaning slot How Reserved Slots are Numbered Ordinary cartridge slots are numbered from the front of the maga...

Страница 141: ...ries Library Maintenance and Service Guide 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 cc0069 Reserved Slot 1 Front If you reserve one slot If you reserve two slots Reserved Slot 2 Reserved Slot 1...

Страница 142: ...er of usable slots in the magazine you must reserve the remaining slots You can use any of the reserved slots to store a cleaning cartridge see Chapter 3 Maintenance 6 Press the Escape Escape Escape E...

Страница 143: ...y the unit s response to the SCSI INITIALIZE ELEMENT STATUS command The possible settings are No Inventory Force Inventory and Force Label Scan The default is No Inventory Unit Attn Report Unit Attn R...

Страница 144: ...robotics Sequential 0 Loads cartridges in numerical order in all 19 magazine slots for Drive 0 Sequential 1 Loads cartridges in numerical order in all 19 magazine slots for Drive 1 Sequential Split Lo...

Страница 145: ...the base address of the drive The default is 00E0 for Drive 0 Import Export Import Export Import Export Import Export Lets you set the base address of the mail slot The default is 00D0 Set Serial Num...

Страница 146: ...CSI ID 0 15 4 Drive 1 Bus ID SCSI ID 0 15 5 Vendor ID Compaq Compaq Product ID SSL2020 SSL2020 Negotiation Mode Initiate Do Not Initiate Do Not Initiate Transfer Rate Sync 5 MB s Sync 10 MB s Async On...

Страница 147: ...lone Master Slave Standalone Unload Mode Implicit Explicit Implicit Element Base One Based Zero Based Zero Based Auto Clean Enabled Disabled Disabled Library Mode Random Sequential 0 Sequential 1 Sequ...

Страница 148: ...o Match nnnnnnnnnnnn Set Default Options Compaq Defaults Compaq Defaults Compaq defaults NOTE The options listed in this table represent the version of the firmware in use when this manual was written...

Страница 149: ...C 43 Belt cutting to size for PTM extrusions C 20 Buffer Size drives 1 8 Bus Length Limitations SCSI 1 4 Button Functions control panel 2 5 Buttons G G G G scroll down 2 4 K scroll one line 2 12 F F F...

Страница 150: ...unload mode C 43 Configure Menu C 35 described 2 13 SCSI options library options C 36 Configure Submenu C 41 Configuring default options C 44 library C 35 Configuring multi unit systems C 37 master u...

Страница 151: ...t Panel described 2 2 locking 2 5 Front View components 1 5 2 2 G General Drive Errors 4 1 H Handling Tape Cartridges 2 19 help additional sources xii Compaq Authorized Resellers telephone numbers xii...

Страница 152: ...2 M Magazine emergency removal of 2 17 inserting 2 18 removing 2 17 tape cartridge 1 7 Magazine in Place illustrated 2 17 Magazine slots set address of C 44 Magazine with Cartridges Installed illustr...

Страница 153: ...5 35 C 15 PTM Extrusion adding C 16 installing a new belt C 18 PTM Installation illustrated 5 37 C 12 PTM motor housing assembly attaching cable to C 31 PTM Port Cover illustrated C 11 Pulley assembl...

Страница 154: ...r ID C 42 SCSI target 1 3 SCSI Terminator illustrated C 29 Security shuttle lockdown mechanism 1 4 Security Menu described 2 13 options 2 13 Serial Number set C 44 Set Element Base options C 44 Set El...

Страница 155: ...er Rate of Data Option C 42 Transport Option C 44 Troubleshooting described 4 1 error recovery procedures ERPs 4 3 fault system codes FSCs 4 3 flow chart 4 2 platform problems 4 1 U Unit Attn Report O...

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