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Table 39 Support ticket parameters

(continued)

Description

Name

After each data collection, a zip file containing specified StoreOnce and system command
outputs representing the appliance configuration may be sent. This can be enabled or
disabled

Sending configuration by
email enabled

SMTP server to send the configuration information

SMTP server

Email ID from which the configuration email will be sent

From

Email ID to which configuration will be sent

To

Data collection

Select

Device Configuration — Support Ticket — Data Collection

option from the Navigator tree.

This page provides a log of data collections that have been generated. All users can collect and
download a log from this page. Admin users may also delete a log from this page.

IMPORTANT:

When you create a support ticket for the HP StoreOnce Backup system, it is saved

locally at the time of collection. HP recommends that you download that support ticket as soon as
possible, before doing anything else to the system, such as rebooting.

1.

Press

Collect

to collect a support ticket.

You are not permitted to run more than one manual collection at a time. Automatic collection
however can have multiple sessions running.

2.

Provide a name for the data collection. This is a text description field to allow the user to
reference this ticket in the future. Valid characters are [A-Z], [a-z] and _ No other characters
are allowed. Press

OK

.

NOTE:

This operation may take some time.

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Содержание StoreOnce

Страница 1: ...describe all tasks that can only be carried out from the StoreOnce CLI and or the HP StoreOnce Enterprise Manager SEM GUI Always check http www hp com support manuals for the most up to date documentation including localized versions in PDF format for your product Refer to the Quick Specs on http www hp com go storeonce for supported features for your model and the current status For information a...

Страница 2: ...al errors or omissions contained herein WARRANTY STATEMENT To obtain a copy of the warranty for this product see the warranty information website http www hp com go storagewarranty Linear Tape Open LTO LTO Logo Ultrium and Ultrium Logo are trademarks of Quantum Corp HP and IBM in the US other countries or both Microsoft Windows Windows NT and Windows XP are U S registered trademarks of Microsoft C...

Страница 3: ...20 iSCSI Authentication tab 21 Active Connections tab 21 Cartridges tab 22 To create a cartridge administrators only 23 To delete a cartridge administrators only 24 To write protect a cartridge administrators only 25 To edit maximum cartridge size administrators only 25 To move or unload cartridges 26 Making Replication Target libraries visible to the host 26 4 NAS functions 28 NAS Configuration p...

Страница 4: ...alyst terminology 81 StoreOnce Catalyst page 81 StoreOnce Catalyst Status tab 82 StoreOnce Catalyst Settings tab 83 StoreOnce Catalyst Clients tab 84 StoreOnce Catalyst Blackout Windows tab 86 StoreOnce Catalyst Bandwidth Limiting Windows tab 87 Catalyst Stores page 88 Store details tab 89 Permissions tab administrators only 90 Item summary tab 91 Data jobs tab 93 Outbound copy jobs tab 95 Inbound...

Страница 5: ... Ticket options 123 Data collection 124 Multiple users 125 Connecting to the StoreOnce Backup system from the backup application 125 Performance 125 Cannot authenticate an iSCSI session 126 If the HP StoreOnce Backup system runs out of disk space 126 If backup or replication fails 126 Catalyst troubleshooting 127 StoreOnce Backup system configuration problems 127 Upgrade licenses 127 Upgrades to c...

Страница 6: ...y license which includes HP StoreOnce Catalyst support for seamless data movement across the enterprise and Replication support to enable it to be used as a replication target Easy to manage locally StoreOnce VSA can be managed using a local graphical interface GUI or the StoreOnce Enterprise Manager application The local GUI is the same well proven interface used to manage the HP StoreOnce Backup...

Страница 7: ...onsole for both Web Management via the GUI and command line management via the CLI The StoreOnce VSA Backup System supports 10 x 1 TB virtual disks The customer is able to create the following backup target devices on the HP StoreOnce VSA Catalyst stores iSCSI VT libraries CIFS NAS shares The virtual appliance is fully compatible with StoreOnce hardware products for replication and Catalyst Copy f...

Страница 8: ...t NOTE The web browser used to communicate with the StoreOnce Backup system must have Active Scripting or JavaScript enabled If it does not some of the browser buttons may not be displayed GUI components The GUI display has the following sections Title bar This section shows the user name and role It also contains the Logout and Help buttons 8 Getting started ...

Страница 9: ...window When you first log on the main window shows the top level StoreOnce topic page for your product Once you select another topic from the Navigator it displays the appropriate page for that selection Some Topic pages require you to select an item such as a library NAS share or Catalyst store in the top half of the page to view details that are specific to the selected item in the lower half of...

Страница 10: ...ommands Licensing There is single All in One License that supports StoreOnce Catalyst Replication and Write At deployment an Instant On All in One feature license is automatically applied that is valid for 60 days This license should be converted to a full perpetual license before it expires At the end of the 60 day period your data is still secure on the HP StoreOnce VSA but its status is changed...

Страница 11: ... system CLI Reference Guide It may not be described in this guide Other sources of information The following documents are also available HP StoreOnce VSA Deployment and Configuration guide This guide is invaluable to getting your system set up and started as it describes how to deploy your HP StoreOnce VSA HP StoreOnce Backup system CLI Reference Guide This is the full reference guide for the CLI...

Страница 12: ...m in the Navigator VTL Virtual Tape Libraries functions page 14 NAS functions page 28 Replication functions page 40 HP StoreOnce Catalyst functions page 80 Housekeeping page 105 StoreOnce reporting page 108 Activity Report and Reporting System information and status System information This section provides the information that identifies your HP StoreOnce Backup system It shows Table 1 System info...

Страница 13: ...vision Status This section provides details about the rolled up system status of the system and the status of the services running Table 2 Status parameters Description Parameter This is the overall system state Overall Status This is the status of the background support processes with which the customer does not directly interact such as EventManager and ResourceManager StoreOnce Subsystem This i...

Страница 14: ...CSI Settings tab By default a new library is automatically created whenever a new server first connects to the HP StoreOnce Backup system using the iSCSI initiator Users with an Admin login may use this page to disable this feature Click Edit and make sure the Auto Creation Enabled box is unchecked Libraries page Click VTL Libraries in the Navigator panel to display the libraries that have been cr...

Страница 15: ...with which it is associated Name This is the role of the library which may be non replicating replication source or replication target Replication Role This is the status of the library which may be online offline notstarted failed to start stopping creating or deleting Status This indicates whether the library is connected Possible values are Connected A client device is connected to any device r...

Страница 16: ...ridge slots Consult your backup application technical support information for further details By selecting a drive emulation type HP LTO 2 3 4 or 5 you set only the default capacity of the cartridges within the library device LTO 2 200 GB LTO 3 400 GB LTO 4 Drive Emulation 800 GB LTO 5 1 6 GB It does not affect the ability of the backup application to write to the device and tape cartridge capacit...

Страница 17: ...r a barcode manually you must always enter 8 characters If the 6 character barcode is selected the StoreOnce Backup system will truncate to the top six characters removing the top two characters of an 8 character barcode i e barcode 1ABCDEFG will truncate to BCDEFG The barcode is displayed with the truncated characters in brackets on the Cartridges tab 1A BCDEFG This is the Initiator Node Name of ...

Страница 18: ...mulation 3200 Maximum cartridge size GB To edit library details administrators only It is possible to edit some but not all device details after creating a library In particular you should be aware of the following You can delete cartridges by reducing the number of slots on the Devices page but this will only remove the highest numbered empty slots Once the Delete operation reaches a slot number ...

Страница 19: ...wever backup application support varies by software vendor If you have selected D2DBS Generic for the Library Emulation Type you will be able to select Ultrium VT for the drive emulation This is a generic Ultrium device which is clearly identifiable as virtual Backup application support for Ultrium VT is reasonable but not quite as complete as the D2DBS library type so its not possible to use it w...

Страница 20: ... when configuring VTL devices is that the library and each drive that you configure for it counts as a separate device There are practical limitations on the number of devices that each host or HBA can access For iSCSI VTL devices a single Windows or Linux host can only access a maximum of 64 devices A single library with 63 drives is the most that a single host can access Configuring a single lib...

Страница 21: ...he same CHAP secret that you configure for the target on the iSCSI Initiator On the Microsoft iSCSI Initiator this is the Target Secret as it is configured on the Targets tab in the Log On to Target Advanced Settings Initiator CHAP Secret Check this box if you require mutual CHAP authentication which means that the target must also log on to the initiator You must also provide the target CHAP user...

Страница 22: ...n also move a cartridge into a tape drive by using the Move Cartridge drop down menu in Edit mode Slot n which is one of the standard library slots A barcode is an 8 or 6 digit alphanumeric unique identifier for a cartridge within the HP StoreOnce Backup system Barcodes are shared with the backup application if requested Barcode The backup application may also choose to assign its own internal ide...

Страница 23: ...ch as Create Move Delete Empty slots Empty slots are slots that contain no cartridges all the fields are empty Tape drive row A library consists of two devices a tape drive and changer device This location refers to the tape drive element of the library It is normally only populated when the backup application on the host is writing to or reading from the library Mail slot row This location refers...

Страница 24: ...tridges To delete a cartridge administrators only To delete an individual cartridges click on the Delete button There is a new right hand column Delete Cartridge You can select individual slots by clicking in the appropriate checkboxes When you have selected the slots where cartridges should be deleted click Delete Alternatively click Delete All to delete all the cartridges in the library This opt...

Страница 25: ...ate Your backup application will not be able to write any more data to the cartridge s To edit maximum cartridge size administrators only The Max Size defaults to the appropriate capacity for the drive emulation type selected on the Devices tab but you can edit this value The maximum value allowed is 3200 GB NOTE The maximum size indicates the maximum amount of user data that can be written to tha...

Страница 26: ...up application has crashed or if the backup application does not support the Move Medium command Making Replication Target libraries visible to the host NOTE See Replication functions page 40 for more details on replication configuration Replication Target libraries are not normally visible to the host but you can configure devices to make them visible to backup applications This allows the backup...

Страница 27: ... media server instance to be used is not within the same cell domain that can access the source cartridge Import the data on the target cartridge into the backup application this operation must be repeated after each replicate operation to the cartridge Perform the desired operation on the cartridge which may be Verify the cartridge using the backup application either using a verify command or by ...

Страница 28: ...r tab There are two configuration stages when creating a backup target share that Windows users can access both stages are implemented from the Web Management Interface Configure authentication for the StoreOnce Backup system CIFS server these settings then apply to all NAS CIFS shares created on it Create NAS CIFS shares on the HP StoreOnce Backup system see Creating a CIFS share page 37 Configur...

Страница 29: ...ows Active Directory domain Access to individual CIFS shares is then managed from the Windows domain controller server which can provide the names of domain users that will have access See Configuring CIFS Server with AD and CIFS Share with AD domain users page 31 for detailed instructions 4 Make changes as required and click Update You will be advised that if you update the CIFS Server settings a...

Страница 30: ...and password which will be Domain name user name password The share can also be mounted through the Map Network Drive utility in Windows or through the Command Prompt utility with the net use command net use z 192 168 2 1 Share_3 user 192 168 2 1 User1 password This will mount Share_3 available from StoreOnce device 192 168 2 1 locally on the server on z drive using the mydomainname domain user Us...

Страница 31: ...The user no longer exists Configuring CIFS Server with AD and CIFS Share with AD domain users Prerequisites Domain Name Domain Controller running Windows server 2003 Windows server 2003 R2 Windows server 2008 Windows server 2008 R2 User account on Domain Controller which should be the Domain Administrator or Delegated user with Domain Administrative rights User account on server running DNS to add...

Страница 32: ...oin for example mydomain local 4 Select Update If the domain controller is found a popup box will request credentials of a user with permission to join the domain Note that joining or leaving the domain will result in failure of any backup or restore operations that are currently running 5 Provide the credentials Domain Name User Name and Password of the Domain Administrator or a delegated user wi...

Страница 33: ...aged it is possible to create shares and grant access permission to them for domain account users or groups NOTE The StoreOnce appliance only supports the Shared Folders utility within the Windows Computer Management Any other Windows Computer Management utilities are not supported 1 Firstly create a share on the Backup system that is going to be used as a backup target by selecting NAS Shares fro...

Страница 34: ...ndows Computer Management tool Select the Shared Folders Shares option to display the available shares on the StoreOnce Backup system In addition to the user configured shares there will be two default shares called C and IPC these cannot be used for backup 5 Now select the newly created Backup share and select Properties from the Action menu 34 NAS functions ...

Страница 35: ...ows access to the share will be granted automatically with those permissions NOTE When switching from None or User authentication mode to AD authentication mode it is recommended that the user logs out and back into the Windows client where the share is mounted This will ensure the new authentication settings of the CIFS server are enforced NOTE The HP StoreOnce Backup system does not support crea...

Страница 36: ... all NAS target devices referred to as shares NOTE It is important to understand that the HP StoreOnce network share is intended to be used ONLY by backup applications that back up to disk Do not use the NAS target device as a drag and drop general file store The one exception to this rule is if you are using the NAS share to seed an appliance for replication Creating NAS shares Users with an Admi...

Страница 37: ...fore the change is made Deleting share details Users with an Admin login may delete a share Select the share in the list and click Delete Creating a CIFS share A note about permissions Each share also has a Permissions tab The options available on this tab depend upon the type of Authentication that you selected when you configured the CIFS Server If No Authentication was selected the Permissions ...

Страница 38: ... Qualified domain name share name There is also an option to enable Write Protection This should only be used if you want to prevent further backup to the share If you enable it any backup jobs currently using that share will fail 4 Click Create It will take a few minutes for the status of the new share to go Online 5 If using User Authentication select the share in the Shares list and display the...

Страница 39: ...target it from the backup application It can also be mapped as a network drive in Windows NOTE The NAS target device is not optimized for general purpose file storage The HP StoreOnce Backup system is a NAS deduplicating appliance that is optimized for backup Shares NAS 39 ...

Страница 40: ...lowing documents which are available from the HP web site They provide a detailed discussion about replication deployment strategies and terminology and include examples using the Replication and Recovery wizards HP Best Practices for VTL NAS StoreOnce Catalyst and Replication implementations This guide also describes best practices and includes examples using different backup applications NOTE A ...

Страница 41: ...targets on an HP B6200 Backup system you need to identify the VIF address of the appropriate service sets also referred to as a node Each HP B6200 StoreOnce Backup system may have up to 8 service sets the minimum is 2 service sets See Identifying the VIF address for an HP B6200 Backup system page 42 NOTE Service set VIFs are used for data traffic and are not the same as the VIF that is used to log...

Страница 42: ...ntifying the VIF address for an HP B6200 Backup system To identify the VIF address from an HP B6200 Management Console 1 Select the Service Set in the list on the HP StoreOnce page 42 Replication functions ...

Страница 43: ...tract from the output of the net show config command net show config External Network Configuration Template 1 Management on 2 1Gb ports bonded Data Replication on 2 10Gb ports bonded Virtual Management Console IP Address 16 26 xxx xxx Node Specific Parameters Node 1 1GbE Network Physical IP HP Service Only 16 26 xxx xxx 10GbE Network Physical IP HP Service Only 172 16 7 199 10GbE Network Virtual ...

Страница 44: ...bottom half of the Status tab contains a list of Active Jobs Click and highlight any of the status details to display more information about the job Partner Appliances Replication The Partner Appliances tab shows you the replication status of all Target and Source HP StoreOnce Backup systems that have been configured for use with this HP StoreOnce Backup system There are three tabs one for Target ...

Страница 45: ...etails The following status details are shown for both Target and Source appliances Table 10 Summary Appliance details The name of the appliance Appliance Name The health of the appliance this shows you whether the appliance is running Appliance Status The IP address of the appliance Appliance Address The serial number of the appliance Serial number The amount of free space on the appliance Free s...

Страница 46: ...Available This identifies the replication protocol in use Replication protocol The amount of user data stored on the Target Appliance User Data Stored This shows the capacity of the Target Appliance Capacity This shows the amount of free space on the Target Appliance Free Space This shows the software version of the Target Appliance Software version This shows the current system time System Time T...

Страница 47: ...e or service set as a Target Appliance Only Source Appliances that are currently connected to the Target Appliance are listed The Source Appliances tab is not editable Table 12 Source appliance parameters Source Appliance tab No fields are editable This is the name of the Source Appliance Appliance Name The product class of the appliance such as HP B6000 or HP 4430 Product Class This is the IP add...

Страница 48: ...s have libraries and shares that are locked To configure access permissions to source appliances administrators only 1 Click Edit and check the Enabled box 2 Click Update There is a wildcard entry in the Source Appliances list that allows you to set permissions across all source appliances However you are more likely to want to set permissions for individual appliances 48 Replication functions ...

Страница 49: ...ns you subsequently set up for libraries and shares on that appliance 3 Click Add A wizard guides you through the necessary steps to add a new source appliance to the list You will need to provide the serial number of the appliance and can also specify initial access permissions for all libraries and all shares on that appliance 4 Once the appliance has been added to the list of Source Appliances ...

Страница 50: ...e of the appliance as configured at installation You may change this to something that is more user friendly and will make it easier to identify the appliance on the Management Console of the local and partner appliances It may be anything that is meaningful to the user such as the geographical location of the appliance This is the maximum number of source and target jobs that can run concurrently...

Страница 51: ...d Replication ports should only be changed if replication is blocked by a router on the WAN They must be the same on both source and target appliances If in doubt do NOT change them Configure Replication Ports IMPORTANT If replication needs to take place through a firewall the network administrator will need to open TCP ports 9387 Command protocol and 9388 Data protocol to allow the replication tr...

Страница 52: ... to edit the Bandwidth Limiting Windows You can configure two windows for each day Use the spinners to select the Start of and End of Restriction times Enter the appropriate Bandwidth Limit in each required window If you have used the Bandwidth Limit Calculator enter the value from the Recommended Limit field Be sure to check the appropriate Apply First Second Restriction checkbox es This ensures ...

Страница 53: ...r example during planned maintenance or heavy network traffic You may configure multiple blackout windows NOTE This setting relates to the local appliance in its role as a source or target device No replication jobs will be started if the Source or Target Appliance for a mapping is in blackout and any running jobs for the mapping will be paused 1 Select the Blackout Windows tab 2 Click Edit 3 Chec...

Страница 54: ... log of all completed replication events on the appliance This page presents a time and date stamped list of significant replication events with severity status and associated messages It also shows you source and target details for the replication event The most recent information is shown at the top of the list Select an event in the list to view its details below The Clear Event History button ...

Страница 55: ...rt of the VT Mappings page contains a list of all available local libraries Local Libraries are the libraries that have been configured on this HP StoreOnce Backup system Non Replicating library a library on this HP StoreOnce Backup system whose slots have not yet been mapped for replication Replication and Recovery Wizards are available only with non replicating libraries Replication Source libra...

Страница 56: ...his is the slot mapping name Is it created when you run the wizard to define the grouping of slots that you select Slot Mapping Name The name of the Target Appliance to which cartridges will be replicated Source Target Appliance Name The IP address of the Target Appliance to which cartridges will be replicated Source Target Appliance Address This indicates whether a replication link is established...

Страница 57: ... replication wizard virtual tape devices When you select a Non Replicating library you will be able to run the Replication or Recovery wizard The Replication Wizard is used to create new mappings between Non Replicating Libraries which become Replication Source Libraries and either existing or new Target Libraries 1 Create a Non Replicating Library on the Source Appliance 2 Create a backup rotatio...

Страница 58: ... cannot be edited If replication needs to take place through a firewall the network administrator will need to open TCP ports 9387 Command protocol and 9388 Data protocol to allow the replication traffic to pass to and from the HP StoreOnce Backup systems Click Add Target Appliance See also How do I identify the IP address of a service set page 41 7 The wizard then moves to the Select Target Libra...

Страница 59: ... those available on the target will fail with a suggestion that there may be too many drives already in use on the target You cannot create a new target library if Source Appliance Permissions is enabled on the selected target appliance Instead the library must be first created on the target before mapping from the source 8 This takes you to the Edit Slot Mapping step Enter a Slot Mapping Name The...

Страница 60: ... the Source are selected for mapping and mapped to available slots on the Target library If you want to deselect cartridges from this slot mapping configuration select Unmapped from the Target Slot Name drop down menu 9 Click Next to display a summary of the replication configuration that you have created 60 Replication functions ...

Страница 61: ...e remote site has lost both the host servers and the StoreOnce system New hardware has been purchased and installed and the administrator now wants to recover data to the StoreOnce Backup system and then restore to the host server Before the failure a mapping existed between a Source Library on the remote site StoreOnce Backup system and a Target Library on the Data Center StoreOnce Backup system ...

Страница 62: ...pliance 1 Create a new Non Replicating Library on the Source Appliance either by running the Installation wizard or by using the Devices page 2 Go to the Replication VT Mappings page and select the new non replicating library 3 Click Start Recovery Wizard 62 Replication functions ...

Страница 63: ...arget device 5 Select the existing Target Library or the Non Replicating Library that was the Target Library before mapping was broken from which slots should be recovered TIP Use the Click to show hide details box to view further information about configured and maximum shares libraries and mappings VT Mappings Replication 63 ...

Страница 64: ...slot mapping If the Target Library supports multiple library Fan In the library may still be a Replication Target if other mappings exist You can now recover by adding the mapping back to map the unmapped slots to the new Source Library 7 All slots in the Target Library will be selected by default but you may deselect any cartridges that you do not wish to recover to the Source Library 64 Replicat...

Страница 65: ...n 10 As soon as reverse replication has completed for each slot the data may be recovered to the host using the original backup application 1 1 New backups can now run to the Source Appliance and replication will run normally without further configuration VT Mappings Replication 65 ...

Страница 66: ...urce and target share mappings all users see Source and target share details page 67 Admin users may also remove share mappings and edit share mappings Run the Replication Wizard to create new share mappings Admin users only see Running the replication wizard NAS page 69 Run the Replication Recovery Wizard to recover share mappings Recovering a source appliance NAS shares page 73 NOTE You can only...

Страница 67: ...apped for replication Replication Target a share on this HP StoreOnce Backup system that has been replicated from a Replication Source share NOTE When you select a Non Replicating share you will be able to run the Replication or Recovery wizard Use the Replication wizard to create slot mappings for the non replicating share it becomes a Source share See Running the replication wizard NAS page 69 f...

Страница 68: ...k is established with the partner appliance Source Target Appliance Online The serial number of the Target Appliance to which entries will be replicated Source Target Appliance Serial Number The name of the share to which entries will be replicated on the Target Appliance Source Target Share Name The status of the partner share such as online Source Target Share Status This relates to the local ap...

Страница 69: ...r information about the Recovery wizard 1 Create a Non Replicating Share on the Source Appliance 2 Allow the first full backup to run 3 Decide how you will see the first full backup on the Target Appliance See also the HP StoreOnce Backup system Concept Guide You can seed across the WAN You can colocate the Target Appliance on the same LAN as the Source Appliance 4 Go to the NAS Mappings page 5 Se...

Страница 70: ...s may not be edited If replication needs to take place through a firewall the network administrator will need to open TCP ports 9387 Command protocol and 9388 Data protocol to allow the replication traffic to pass to and from the HP StoreOnce Backup systems Click Add Target Appliance See also How do I identify the IP address of a service set page 41 8 The wizard then moves to the Select Target Sha...

Страница 71: ...when creating a new share You cannot create a new target share if the appliance to be used as the target has Replication Source Permissions enabled When you create a new share you are warned that it will take a few seconds for the new share to come online Click OK 9 Give the Share Mapping a name and click Next NAS Mappings Replication 71 ...

Страница 72: ...lication of files will start immediately NOTE If you were able to colocate the Target Appliance on the same LAN as the Source Appliance to improve replication performance remember to relocate the Target Appliance to the target site as soon as the files are synchronized 72 Replication functions ...

Страница 73: ...em and then restore to the host server Before the failure a mapping existed between a Source Share on the remote site StoreOnce Backup system and a Target Share on the Data Center StoreOnce Backup system After the failure the Source Share is missing the mapping may or may not still exist 1 Create a new Non Replicating Share on the Source Appliance by using the NAS Shares page 2 Reverse seed the fi...

Страница 74: ...iance 3 Go to the Replication NAS Mappings page and select the new non replicating share 4 Click Start Recovery Wizard 5 At the Select Target Appliance step select Add Target Appliance and provide the IP address of the previous replication target device 74 Replication functions ...

Страница 75: ...covered Click Next NOTE If the mapping has been broken there will be an entry that says Non replicating share instead of Replication Target 7 At the Edit Share Mapping step either adopt the mapping that had been configured or create a new mapping and click Next NAS Mappings Replication 75 ...

Страница 76: ...as reverse replication has completed the data may be recovered to the host using the original backup application 10 New backups can now run to the Source Appliance and replication will run normally without further configuration 76 Replication functions ...

Страница 77: ...ts to recover data to the server The administrator has not installed a new StoreOnce Backup system and is going to recover data directly to the server from the Data Center StoreOnce appliance over the WAN which will take a long time NOTE The procedure described below retains the ability to back up to the Target Share If this is not required a simpler solution may be to recover data from the Target...

Страница 78: ... its mappings removed 1 On the Target Appliance in the Data Center go to the Replication NAS Mappings page select the Target Share and remove the mapping between it and the lost Source Share 2 The Target Share becomes a Non Replicating Share 3 Make sure the backup application is targeting the newly non replicating share and recover the data 4 At this point there is no HP StoreOnce Source Appliance...

Страница 79: ...Figure 7 Recovery process promoting a target share over the WAN NAS Mappings Replication 79 ...

Страница 80: ...ckup applications to back up data to a target store on the HP StoreOnce Backup system Deduplication may occur on the media server or on the HP StoreOnce Backup system Backup applications to copy jobs between HP StoreOnce Backup systems All configuration is carried out from the backup application which makes this an attractive alternative to using the replication function on the HP StoreOnce Backup...

Страница 81: ...nd the reduced network traffic means that it is often faster to deduplicate on the media server However actual performance varies depending upon the data and disk I O speeds Copy jobs these allow backup applications to create true copies of the data and not mirror images The backup application specifies the store on the source StoreOnce Backup system for the outbound copy job and a target store on...

Страница 82: ...p system However the data displayed on this status page is generally for information purposes only The customer is not advised to try to make inferences based on the values shown Table 19 Throughput totals and active sessions Description Field The left hand column shows throughput averages for Catalyst Copy and Data Jobs StoreOnce Catalyst Copy and Data Job Bandwidth indicates the actual physical ...

Страница 83: ...imum is HP StoreOnce VSA 4 Inbound copy jobs share the same pool as Data Jobs Client command connections are limited as follows this number should never stay near the maximum level for any period of time StoreOnce VSA 8 If the copy job numbers are high close to the maximum no user action is required Copy activities happen under the control of the StoreOnce Backup system and it will optimize the qu...

Страница 84: ...ndwidth This is the maximum number of data and inbound copy jobs that can be processed concurrently Blackout windows and bandwidth limiting do not apply to these jobs Maximum Concurrent Data and Inbound Copy Jobs This defaults to 9387 and cannot be edited Command Protocol Port Number This defaults to 9388 and cannot be edited Data Protocol Port Number IMPORTANT If Catalyst operations need to take ...

Страница 85: ...ugh the backup application software and which can then be used on the HP StoreOnce Backup Client system to identify a client For example there may be multiple media servers sharing the same ID so the identifier is not a client machine name or a name generated by the software Best practice is to ensure that the name created on the backup application is meaningful for use in searches on the StoreOnc...

Страница 86: ... a complex subject see also Best Practices for VTL NAS StoreOnce Catalyst and Replication implementations To edit StoreOnce Catalyst blackout windows administrators only 1 Select the Blackout Windows tab 2 Click Edit 3 Check the box next to the required day of the week 4 The time boxes become editable Use the spinner menus to select the appropriate hours 5 Set up as many blackout windows as requir...

Страница 87: ...bandwidth limiting windows if required Bandwidth limiting windows where administrator users may specify times certain times when different bandwidth limits may apply Any bandwidth limit entered here will overwrite the general bandwidth limit Bandwidth limiting can be used to avoid saturating the WAN thus freeing up bandwidth for other processes and applications that you may have running A minimum ...

Страница 88: ... are applied to the HP StoreOnce Backup system you cannot configure settings for individual jobs The Bandwidth Limit windows override the General Limit when the time specified for the window is active Outside of Bandwidth Limit windows the General Limit applies 4 Click Apply Catalyst Stores page Select StoreOnce Catalyst Stores from the Navigator to display the Stores page and tabs The top half of...

Страница 89: ...HP StoreOnce Backup system or generated by the backup application Name A description for the store Description The retention period for information about data jobs This information is displayed on the Data Jobs tab which provides a log of all data job activity The default is 90 days Data job retention period days The retention period for information about inbound copy jobs This information is disp...

Страница 90: ...tails as described in the table above and click Create 3 The store is created and displayed in the Stores list where its status changes from Creating to Online To edit store details administrators only Procedure 3 1 Select the store in the list to display its details and then click on Edit 2 Amend details as appropriate and click Update to apply them To delete a store administrators only Select th...

Страница 91: ...is not automatically refreshed 1 If necessary click to display the filter options Check the boxes against the options that you wish to use Specify as many options as possible to narrow the search Wild cards or boolean logic AND OR filters are not supported The name of the item is a unique identifier that is always defined on the backup application Sub string matches are supported so the filter wil...

Страница 92: ...ed by the backup application Item name The date that the item was created Created The date that the item was last modified Last Modified A list of any tags that are attached to this item Tag List The size of the data within the item Data size The version of the item Currently this is always 1 Version A name that identifies the client user who created the item Client identifier The IP address of th...

Страница 93: ...e Specify as many options as possible to narrow the search Wild cards or boolean logic AND OR filters are not supported The name of the item is a unique identifier that is always defined on the backup application Similarly the client name is defined on the backup application Best practice is to ensure that client names are also meaningful for use in searches on the StoreOnce Backup system Sub stri...

Страница 94: ...rying the job The amount of user data that was written This reconciles with the information in the backup application s log but note that a backup job may span multiple items Data Written The write throughput speed The first figure expressed in MB s is the logical bandwidth the second figure expressed in Mb s is the physical bandwidth consumed The Write Throughput bandwidth saving depends upon whe...

Страница 95: ...Write Duration The write throughput speed expressed in MB s is the logical bandwidth Write Throughput The amount of data transferred in MB Data Transferred The bandwidth utilisation in Mb s This is the physical bandwidth consumed Bandwidth Utilisation The amount of bandwidth saved The bandwidth saving depends upon whether the store has been configured for source side deduplication with a low bandw...

Страница 96: ...een entered With Item Name and Client you can also specify that it should be an Exact Match With the Start Time and End Time fields enter a range of dates and times Select a Status which may be Pending Running Paused Completed or Cancelled 2 Click Show Jobs 3 A report listing outbound copy jobs is displayed Table 28 Outbound copy job fields Description Field The name of the item being copied from ...

Страница 97: ...nce Backup system All target details are specified by the backup application when the outbound copy job is created Target Appliance The name of the target store on the StoreOnce Backup system to which the job is being copied Target Store The name of the target item on the StoreOnce Backup system to which the job is being copied All item names are defined by the backup application Target Item Name ...

Страница 98: ...kup system All target details are specified by the backup application when the outbound copy job is created Target Appliance The name of the target store on the StoreOnce Backup system to which the job is being copied Target Store The name of the target item on the StoreOnce Backup system to which the job is being copied All item names are defined by the backup application Target Item Name The amo...

Страница 99: ...re does not have a license in place to accept copies for this backup application The customer should check the licenses installed The copy job will need to be resubmitted once the license is applied Permission Denied the client requesting the copy no longer has permission to access the destination store The customer should check access permissions on the destination appliance and then resubmit the...

Страница 100: ...out window expires the copy should automatically continue Server Too Busy the source or destination appliance is too busy to run the copy job The copy job will automatically be restarted when resources are available System shutdown To cancel a copy job It is recommended to cancel copy jobs via the backup application and only use the GUI as a last resort This ensures that the backup application cat...

Страница 101: ...ct Match With the Start Time and End Time fields enter a range of dates and times Select a Status which may be Pending Running Paused Completed or Cancelled 2 Click Show Jobs 3 A report listing inbound copy jobs is displayed Table 30 Inbound copy job fields Description Field The name of the item being copied to the inbound copy job This name is created by the backup application Item Name The statu...

Страница 102: ...ce Appliance The name of the source store for the inbound copy job Source Store The name of the source item All item names are defined by the backup application Source Item Name The client that initiated the inbound copy job The client name is defined in the backup application Client The time the job was queued Queued Time The time the job started Started Time The time the job ended Stopped Time 1...

Страница 103: ...Appliance The name of the source store on the StoreOnce Backup system from which the job is being copied Source Store The name of the source item on the StoreOnce Backup system from which the job is being copied All item names are defined by the backup application Source Item Name The amount of data in the copy job Data Size The copy speed Copy Throughput The size of the source item to be copied t...

Страница 104: ...plication and only use the GUI as a last resort This ensures that the backup application catalog stays in sync with the backup images NOTE If you use the GUI to cancel an inbound copy job it is recommended to cancel the job in the source outbound copy jobs list first 1 Select the job to be cancelled in the inbound copy job list 2 Click Cancel Job 3 At the confirmation prompt click OK 104 HP StoreO...

Страница 105: ...ult in housekeeping never being able to complete This is a complex subject We strongly recommend that you read Best Practices for VTL NAS StoreOnce Catalyst and Replication implementations that is available on http www hp com support manuals for more detailed guidance Housekeeping graph Housekeeping graphs can be displayed as a total across all devices by selecting the Overall tab Alternatively th...

Страница 106: ...raph and the items received graph will increase but there will be no processing of jobs Load graph Jobs graph Housekeeping statistics Use the Housekeeping Statistics to check the status of the housekeeping load They show the status of the housekeeping load and when it was last idle and how much time it has been idle in the last 24 hours and 7 days Idle means the load reached zero OK means that the...

Страница 107: ...o all devices on the appliance TIP Ideally housekeeping blackout windows should be set for those times when the HP StoreOnce Backup system is running backup or replication See the Best Practices for VTL NAS StoreOnce Catalyst and Replication implementations for recommendations Pausing housekeeping Click Pause Housekeeping to pause housekeeping altogether perhaps while you decide how best to config...

Страница 108: ...his page displays two graphs that illustrate system activity These graphs show Virtual Tape NAS and StoreOnce Catalyst throughput which illustrates current backup activity and current replication and StoreOnce Catalyst copy job throughput These graphs are updated every 5 seconds and provide useful feedback about the activity on the HP StoreOnce Backup system See the HP Best Practices for VTL NAS S...

Страница 109: ...e Disk storage weekly change The Period may be weekly or monthly See the HP Best Practices for VTL NAS StoreOnce Catalyst and Replication implementations for more information about using these graphs in conjunction with other information to decide whether it may be necessary to take action to improve performance and what action may be appropriate In the following example Disk Storage has been sele...

Страница 110: ...ows user data written and the deduplication ratio If storage capacity is low you may be able to increase it by adding datastores up to ten1 TB datastores are supported Refer to the HP StoreOnce VSA Deployment and Configuration guide for more information Table 32 Storage report parameters Description Field The amount of free space available Free Space The amount of space that has been used Used Spa...

Страница 111: ... when licensing replication Catalyst System ID or additional storage It is referred to as the Cluster ID in the StoreOnce CLI This text is used to label and identify the StoreOnce Backup system It is set by the user with the StoreOnce CLI system set description command Description User Management Two user accounts Admin and Operator and passwords are created at installation and are always included...

Страница 112: ...zes the creation of the new user and password 5 Click OK 6 At the confirmation click OK To modify a user The Admin user and users who have been created with a User Role of admin may modify any password The Operator user and users who have been created with a User Role of user may only modify their own password 1 Select the user and click Modify 2 Enter and confirm the new password and enter the pa...

Страница 113: ...n click OK To delete a user Admin User NOTE You cannot delete the two default user accounts Administrator and Operator 1 Select the user and click Delete 2 Enter your password the one you used to log in 3 Click OK to confirm deletion of the selected user 4 At the confirmation click OK Email Select Email from the Device Configuration menu item to display the current email setup Email 1 13 ...

Страница 114: ...cation is currently enabled When email notification is disabled the association between events and destination addresses remains valid but the events do not produce email Email notification The mail server used to send out the email SMTP server The address from which the notification email originates Mail from An optional address if you want the recipient to reply to an email address different fro...

Страница 115: ...ption Name Severity of the event INFO WARN ALERT Severity The email destination address email destination To manage email notifications 1 Click Manage Email Notifications to update the event email address association list 2 On the Manage Email Notifications dialog Either choose an existing email address from the dropdown menu and click Select to display it in the Update events for addresses field ...

Страница 116: ... Name Shows whether data collection for a system crash is enabled or not Automatic data collection enabled This is the retention policy The number denotes the number of previously collected tar files to be retained in each node Number of data sets to be retained After each data collection a zip file containing specified StoreOnce and system command outputs representing the appliance configuration ...

Страница 117: ...process can be in one of the following states COLLECTING COLLECTED PARTIALLY_COLLECTED PACKAGING DELETING DOWNLOADED or FAILED State Timestamp when the data was collected Date The initiator of data collection A collection can be invoked manually or automatically during a system crash Initiator The size of the data collection Size Collect Data Use this dialog to invoke a new log collection This ope...

Страница 118: ...ete button to delete the selected data collection or Delete All to remove all data collections This operation removes the tar files on each node from the system NOTE This operation may take some time The equivalent CLI command is support del ticket 1 18 Device Configuration ...

Страница 119: ...ick anywhere in the column title bar to display a menu If the column is sortable sort options will be enabled You can also hide and show columns from this menu Table 38 Events log columns Description Name The icon in the first column displays the severity of the event This column is sortable by severity type Level The time that the event originated on the Management Server Click on the column head...

Страница 120: ...3 Click OK 120 Events ...

Страница 121: ... also included in this guide The user access is the same as the GUI with the same roles The Admin user has access to all available CLI commands The Operator user can view status and configurations but is not able to make configuration changes Access is via the appropriate IP address or FQDN To access the CLI The StoreOnce CLI can be accessed Remotely using a ssh session to the Management Console s...

Страница 122: ...ode Using Linux sftp Admin IP_address cd repository the full path is jail repository put D2D_Master revision_info rpm exit sftp Using a Windows sftp client Ensure the File Protocol is set to SFTP not SCP Login as Admin Copy D2D_Master revision_info rfm to repository Run the StoreOnce CLI software update commands Enter the following StoreOnce CLI commands system show repository which should list ou...

Страница 123: ...alled a collect It also contains lower level tracelogs for the use of HP engineers It can be manually collected by the customer in two ways from the Management Console Web From the GUI Admin and Operator user From the StoreOnce CLI Admin user only NOTE If a kernel crash occurs an automatic ticket will be generated A ticket will be produced with the filename tkt_ datestamp _ crashed nodename zip Co...

Страница 124: ...een generated All users can collect and download a log from this page Admin users may also delete a log from this page IMPORTANT When you create a support ticket for the HP StoreOnce Backup system it is saved locally at the time of collection HP recommends that you download that support ticket as soon as possible before doing anything else to the system such as rebooting 1 Press Collect to collect...

Страница 125: ... will list all the user accounts defined for the HP StoreOnce Backup system For each account the authority level is provided Connecting to the StoreOnce Backup system from the backup application Make sure you have the latest version or software patches for the backup application Please see http www hp com go ebs for supported applications Stop and restart the backup application services after the ...

Страница 126: ... errors Exceeding the maximum concurrent jobs Exceeding the maximum number of concurrent open files for NAS Exceeding the total number of files in a NAS share Reconfiguring devices whilst backups are in progress Deleting replication mappings Refer to the Best Practices for VTL NAS StoreOnce Catalyst and Replication implementations for recommended and maximum values Replication fails If replication...

Страница 127: ...ation so that it can see the new slots I cannot recover the configuration file You can only recover a configuration file to an HP StoreOnce Backup system if no devices NAS shares or Virtual Tape Libraries have been created on that appliance This option should only be used in emergencies when it is acceptable to restore the HP StoreOnce Backup system to its initial configuration Upgrade licenses Ca...

Страница 128: ...Glossary C CIFS Common Internet File System The protocol used in Windows environments for shared folders 128 Glossary ...

Страница 129: ...rt Center website http www hp com support manuals In the Storage section click Storage Solutions and then select your product Document conventions Table 40 Document conventions Element Convention Cross reference links and e mail addresses Blue text Table 40 page 129 website addresses Blue underlined text http www hp com Bold text Keys that are pressed Text typed into a GUI element such as a box GU...

Страница 130: ...ronic form that are mandatory Other questions are optional However the more you feel able to complete the better HP can meet your needs Subscription service HP recommends that you register your product at the Subscriber s Choice for Business website http www hp com go e updates After registering you will receive e mail notification of product enhancements new driver versions software updates and o...

Страница 131: ...ores Item Summary tab 91 Catalyst Stores Outbound Copy Jobs tab 95 Catalyst Stores Permissions tab 90 CIFS server authentication 28 configuring 28 CIFS server page 28 CIFS share connecting to 29 creating 37 CLI running commands 10 cli see web management interface CLI login 121 collect data 1 17 collects logs 1 17 command line interface 10 configuration troubleshoot 127 configure email 1 14 configu...

Страница 132: ...es 23 maximum jobs replication setting 50 modify support ticket 1 16 move cartridge 26 MSL G3 series 2x24 Library 19 MSL G3 series 4x48 Library 19 MSL G3 series 8x96 Library 20 multiple users 125 N NAS CIFS server page 28 shares page 36 NAS share editing 36 NAS share mappings replication 66 O online help navigating 9 other sources of information 1 1 out of sync settings 51 P password default 8 pas...

Страница 133: ...s Choice HP 130 support ticket 1 16 123 collects logs 1 17 data collection 1 17 delete 1 18 modify 1 16 symbols in text 129 system activity page 108 T target libraries making visible 26 technical support HP 130 service locator website 130 test email notification 1 14 text symbols 129 troubleshoot backup or replication 126 browser buttons missing 8 configuration 127 connecting from backup system 12...

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