3.
Click
Change PC settings
in the bottom-right corner of the screen, and then select
General
from the PC
settings screen.
4.
Scroll the right-side choices down to display
Refresh your PC without affecting your files
.
5.
Under
Refresh your PC without affecting your files
, select
Get started
, and then follow the on-screen
instructions.
Remove everything and reinstall Windows
Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal
information before you give away or recycle your computer. The process described in this section provides a
speedy, simple way to return the computer to its original state. This option removes all personal data, apps,
and settings from your computer, and reinstalls Windows.
IMPORTANT:
This option does not provide backups of your information. Before using this option, back up
any personal information you wish to retain.
You can initiate this option by using the
f11
key or from the Start screen.
To use the
f11
key:
1.
Press
f11
while the computer boots.
– or –
Press and hold
f11
as you press the power button.
2.
Choose your keyboard layout.
3.
Select
Troubleshoot
from the boot options menu.
4.
Select
Reset your PC
, and then follow the on-screen instructions.
To use the Start screen:
1.
From the Start screen, point to the upper-right or lower-right corner of the screen to reveal the charms.
2.
Click
Settings
.
3.
Click
Change PC settings
in the bottom-right corner of the screen, and then select
General
from the PC
settings screen.
4.
Scroll the right-side choices down to display
Remove everything and reinstall Windows
.
5.
Under
Remove everything and reinstall Windows
, select
Get started
, and follow the on-screen
instructions.
Recovering using HP Recovery Manager
HP Recovery Manager software allows you to recover the computer to its original factory state. Using the HP
Recovery media you created, you can choose from one of the following recovery options:
●
System Recovery—Reinstalls the original operating system, and then configures the settings for the
programs that were installed at the factory.
●
Minimized Image Recovery—Reinstalls the operating system and all hardware-related drivers and
software, but not other software applications.
●
Factory Reset—Restores the computer to its original factory state by deleting all information from the
hard drive and re-creating the partitions. Then it reinstalls the operating system and the software that
was installed at the factory.
86
Chapter 8 Backing up, restoring, and recovering
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