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Array AF-999999 could not validate the subscription using the cloud console

If the array is unable to connect:

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Verify that the firewall rules allow the array to connect with HPE.

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Check the DNS and proxy settings on the array.

Network connectivity is required from the Data Orchestrator to Data Services Cloud Console. Network time protocol servers
(NTP) must be configured on the Data Orchestrator and must be allowed to be in sync with global time services. DNS
name resolution must be configured on the Data Orchestrator and be allowed to resolve global Internet names and domains.
The Data Orchestrator will periodically transmit health and statistical telemetry over HTTPS/TLS.

If you are unable to resolve the issue, contact support.

Network Considerations

In preparation for installing your storage array, information in this section will help you:

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Determine your network topology

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Plan for the configuration of IP Addresses

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Identify options for subnets, including (for iSCSI):

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Discovery IP addressing

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IP address zones

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Traffic assignments

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Understand data connections to your iSCSI or Fibre Channel array through Interface Pairs

Use the Installation Checklist to note all information required before installing your array. For more information, refer to the
GUI Administration Guide or the CLI Administration Guide.

Network Topology

When you initially configure the arrays, you are prompted to choose a network topology. The selection that you make enables
the setup wizard to assist in making the optimal networking choices:

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One shared network

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Two dedicated networks

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Advanced network configuration

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Dual Fabric Fibre Channel

Important: The following diagrams are conceptual examples of the network connections you might use for each
topology. These diagrams are not intended to show a complete set of connections.

One Shared Network

In this configuration, the management and data traffic share the same physical network interfaces. If more than one switch is
used in this configuration, the switches must be connected to each other by an inter-switch link or trunk port, or they must
be configured in a single switch stack if supported by the switch manufacturer. You may want to consider this configuration
if you have only one network or if your data traffic is low enough that adding management traffic does not affect the LAN.

Install the HPE Storage Array 9

Documentation Feedback: [email protected]

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Содержание HPE Alletra 6010

Страница 1: ...Hardware Guide HPE Alletra 6010 6030 6050 6070 6090 Published May 2022 ...

Страница 2: ...terprise believes in being unconditionally inclusive If terms in this document are recognized as offensive or noninclusive they are used only for consistency within the product When the product is updated to remove the terms this document will be updated Acknowledgments Intel Itanium Pentium Intel Inside and the Intel Inside logo are trademarks of Intel Corporation in the United States and other c...

Страница 3: ...nes in Subnets 15 Interface Pairs 17 Interface Numbering 19 Installation Checklist 20 Rack Mount Safety Precautions 22 Install the Array 23 Network Connections 28 One Shared Network 28 Two Dedicated Networks 29 Advanced Configuration 30 Group Configuration 32 Dual Fabric Fibre Channel 33 Connect the Power to the Array 34 Initial Setup Using the Storage Setup Manager for Windows 35 Download the HPE...

Страница 4: ...rive has Failed 51 Replace a Drive SSD 51 Controller Maintenance 54 Replace a Controller 54 Replace a PCIe Card 61 Replace an SFP Transceiver 68 Replace a Fan 69 Replace the USB Boot Device 71 Fail Over a Controller Using the GUI 74 Fail Over a Controller Using the CLI 75 Determine the Operating State of the Controllers Using the GUI 75 Determine the Operating State of the Controllers Using the CL...

Страница 5: ...atility 109 Troubleshooting 112 Check System Temperature 112 Fans and Sensors 112 What You Should Do 112 Check System Temperature using the GUI 113 Check System Temperature using the CLI 113 Regulatory and Safety Information 114 Regulatory Warnings 114 Safety Warnings 116 Electrical Safety 116 System Safety 117 Battery Safety 117 ...

Страница 6: ...enable it for cloud management Step Activate Software Subscriptions on page 6 1 If you have not already created your HPE GreenLake environment do the following 2 Create an HPE GreenLake User Account on page 7 a Create an HPE GreenLake Company Account on page 7 b Add Data Services Cloud Console to your HPE GreenLake Account on page 8 c Add Assignments and Scopes for Data Services Cloud Console d Ad...

Страница 7: ...PE Set Up Account 2 Type your first and last name email address country and accept the terms of use Click Sign Up 3 Monitor your email account for a verification email Click Verify Email to verify your identity 4 Create and confirm your password then click Finish The Set Up Accout page opens What to do next Create an HPE GreenLake Company Account Create an HPE GreenLake Company Account By creating...

Страница 8: ...Cloud Console Before you begin Locate the array serial number and subscription ID Procedure 1 From the HPE Console menu upper left select Manage 2 On the Manage Accout page click Device Management 3 On the Device Management page click Add Devices 4 On the Add Devices dialog box select Storage Devices for the Device Type and then click Continue 5 On the Serial Number Subscriptions Key dialog box ty...

Страница 9: ...rough Interface Pairs Use the Installation Checklist to note all information required before installing your array For more information refer to the GUI Administration Guide or the CLI Administration Guide Network Topology When you initially configure the arrays you are prompted to choose a network topology The selection that you make enables the setup wizard to assist in making the optimal networ...

Страница 10: ...hes carrying a particular subnet must be connected with an inter switch link trunk port or switch stacking modules If that subnet is assigned to a particular VLAN the inter switch link or trunk port must allow that VLAN This configuration option is probably best in cases where security is an issue where network administrators do not need access to data traffic where the amount of data traffic is s...

Страница 11: ... define any number of ports to handle the desired I O flow The advanced network configuration allows the greatest flexibility to suit your network traffic and advanced multipath requirements This particular example shows the management and data paths on different networks Data ports are connected to subnets that carry iSCSI traffic and you can add more data connections to additional ports as neede...

Страница 12: ...connections switch 1 Host server 2 6 Ethernet switch 1 subnet 10 10 30 x 24 Host data connections switch 2 7 3 Inter switch link Ethernet switch 2 subnet 10 10 20 x 24 4 8 Array Array data connections Install the HPE Storage Array 12 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 13: ...annel switch and Fibre Channel traffic continues uninterrupted Note that only one data connection is shown You can add more connections and use different ports as needed IP Addresses An IP address is a 32 bit identifier for devices on a TCP IP network IP addresses allow devices on a network such as servers switches and arrays to communicate with each other HPE storage arrays use IP addresses for t...

Страница 14: ...ust be placed on the group management subnet Support Firewall Rules If your organization restricts outbound internet traffic you might need to configure rules which allow the Storage SAN Management IP address and Controller A and B diagnostic IP addresses to communicate with storage servers on specific ports The storage SAN requires the following firewall rules Protocol Port Destination Descriptio...

Страница 15: ...gement Mgmt only The subnet carries only data traffic Data Data only The subnet carries both management and data traffic Management and Data Mgmt Da ta Subnet Traffic Assignments Traffic assignments determine what type of iSCSI traffic a data subnet carries You can assign a data subnet on an iSCSI array to carry one of the following kinds of traffic Note Traffic assignments are not required for Fi...

Страница 16: ...o establish connections that avoid the Inter Switch Link For IP address zones to work the host and the array must have their data IP addresses configured with half of their IP addresses from one zone connected to one switch and the other half of its IP addresses from the other zone connected to the other switch For example assume that There is a single subnet 192 168 1 0 24 There are two zones def...

Страница 17: ... redundancy in the event of a controller or network switch failure In the event of a controller failover proper network connections ensure minimal data service interruption To minimize single points of failure connect as many interface port pairs as possible iSCSI Interface Pairs An iSCSI interface pair refers to a set of two data or management Ethernet connections one from each controller to the ...

Страница 18: ...r green Data ports eth3b form another interface pair blue Make sure that each interface pair connects to the SAME network or subnet In this example the red interface pair connects to subnet 1 and the blue connects to subnet 2 Fibre Channel Interface Pairs A Fibre Channel interface pair refers to a set of two Fibre Channel data connections one from each controller to the Fibre Channel switch The ca...

Страница 19: ...ace pair is the combination of the same data port on both controllers In the preceding diagram Data ports fc3a form one interface pair green Data ports fc3b form another interface pair blue Interface Numbering All array models have four onboard 1GBaseT ports Depending on the array model adding additional NICs can support up to 12 10GBaseT SFP or GbE ports for a total of up to 14 ports Install the ...

Страница 20: ...bE ports to your array see SFP Specifications on page 105 Installation Checklist Note During the intial setup process you will be prompted for the following information HPE strongly recommends that you gather this information prior to starting the setup process All network settings represent IPv4 values The latest version of this list can be found at http infosight hpe com welcomecenter Value Desc...

Страница 21: ...erver Name of the domain the array will be joining Domain name Time IP address of the NTP server Time NTP server Geographical region where the array is located Region Time zone in which the array is located Time zone Attributes HTTP Proxy server HTTP Proxy Server Port Proxy Server Username Proxy Server Password The person that HPE should contact if the array needs attention Support contact Indicat...

Страница 22: ...net Netmask Standard Jumbo Custom MTU Size MTU size in bytes MTU IP address used for iSCSI discovery Discovery IP Address Rack Mount Safety Precautions Observe these safety precautions when you install the storage array or expansion shelf in a rack Table 5 Rack Mount Safety Precautions Precaution Consideration If the array or expansion shelf is installed in a closed or multi unit rack assembly the...

Страница 23: ...o cables Ethernet or Fibre Channel for data One or two switches depending on your array and network topology Two 10GbE or Fibre Channel switches are recommended for high availability and redundancy Four power outlets two per controller on separate circuits Current for 800 W power supplies with C14 connectors Steady state current approximate 5 6A 240V 11 7A 120V Startup current approximate 4 6A 240...

Страница 24: ...The bottom stud on the rail assembly inserts into the bottom hole of the bottom unit of the 4U rack space allotted for the array a Align the bottom stud of the rail at the position you want Note the orientations embossed on the outer rail b Press the keeper latch and position the front studs in the rack When the studs are engaged release the keeper latch to secure the front of the rail in the rack...

Страница 25: ...0 lb Always use at least two people or a server lift when lifting the chassis a Insert the chassis into the rack back side first Be sure the inner rails insert into the outer rails b Gently slide the chassis into position When you hear a click the inner rails have locked into the rail assembly Install the HPE Storage Array 25 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 26: ...the rack Tighten the thumbscrew in each handle until secure 5 Secure the bezel to the front of the chassis a Align the four retention pins on the bezel with the four mounting holes on the front of the chassis b Press gently but firmly until the bezel snaps into place Install the HPE Storage Array 26 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 27: ...face pair is connected to switch ports on the same VLAN For Fibre Channel cable the same port on each controller to the same FC switch See the Hardware Guide on HPE InfoSight for detailed network configuration examples In this example quad fc ports are installed in Slot 1 and quad eth ports are installed in Slot 2 and Slot 3 Figure 9 HPE Alletra 6030 6050 6070 and 6090 6 1 Slot 6 Slot 1 2 7 Slot 2...

Страница 28: ...share the same subnet or network Any traffic can use any type of port In the following example the eth0a port on each controller provides the management path red cables The eth3a port on each controller provides the data path blue cables The management and data ports connect to the same network switch The host also connects to the switch This is a very simple network but it still has redundant con...

Страница 29: ...dle management traffic Ports in slot 1 eth1 ports through slot 6 eth6 ports handle data traffic In the following example the eth0a port on each controller provides the management path red cables The eth3a port on each controller provides the data path blue cables The management and data ports connect to different network switches The host also connects to both switches The separated management and...

Страница 30: ... or networks eth0 ports handle management traffic eth1 through eth6 ports handle data traffic The following example shows one possible way to connect the cabling for an advanced configuration The data and management paths are shown separately Note that the subnet addresses in the data path illustration are just examples Your settings will differ The advanced configuration uses the maximum number o...

Страница 31: ...tion data connections 4 1 Array Host server 2 5 Ethernet switch 1 subnet 1 Eth a data ports to switch 1 6 3 Eth b data ports to switch 2 Ethernet switch 1 subnet 2 Install the HPE Storage Array 31 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 32: ...s a group This example started with a two dedicated network configuration and then added a second array It does not matter what the management and data connections are as long as all management paths are on the same subnet and all data paths are on the same subnet If you have multiple data subnets be sure that each array has access to all of the data subnets You must create the group using the sto...

Страница 33: ... following example the eth0a port on each controller provides the management path red cables The fc3a port on both controllers provides the data path from Fibre Channel Switch 1 green cables The fc3b port on both controllers provides the data path from Fibre Channel Switch 2 blue cables The management ports connect to an Ethernet switch The host also connects to both Fibre Channel switches The sep...

Страница 34: ...st management connections 13 5 Data fabric 1 connections Ethernet switch 6 14 Fibre Channel array Data fabric 2 connections 15 7 Management port connections Interface pair from data ports fc3a 8 Interface pair from data ports fc3b Connect the Power to the Array Before you begin The storage array must be installed in a rack or enclosure and the array must be connected to a network Install the HPE S...

Страница 35: ... on page 40 After the initial setup is complete refer to the GUI Administration Guide or the CLI Administration Guide for group and volume configuration and additional optional configuration tasks Download the HPE Storage Toolkit for Windows Download the latest version of the HPE Storage Toolkit for Windows to install on your Windows host or Windows VM Important Make sure that the version of the t...

Страница 36: ...he installer file and choose Run as administrator 3 In the Welcome to the InstallShield Wizard for the toolkit dialog click Next 4 In the License Agreement dialog choose I accept the terms of the license agreement and click Next Important You must accept the End User License Agreement EULA to install the toolkit 5 In the Logs Directory dialog do one of the following Click Next to accept the defaul...

Страница 37: ... page 20 You need the information from the checklist to perform the initial GUI setup CAUTION If you have multiple unconfigured arrays and you plan to add them to the same group configure only one array now Later add the remaining arrays to the group For information about how to add an array to a group refer to the GUI Administration Guide or the CLI Administration Guide Note Subnet and VLAN confi...

Страница 38: ...ement IP is used for the GUI CLI and replication It resides on the management subnet and floats across all Mgmt only and Mgmt Data interfaces on that subnet b Subnet Subnet label Network Netmask Traffic Type Data only Traffic Assignment This field is hidden if you are running a Fibre Channel array Discovery IP This field is hidden if you are running a Fibre Channel array IP Address Zone Single Bis...

Страница 39: ...en sending email alerts It does not need to be a real email address but it must be in the proper address format Include the group or array name for easy identification Send to Addresses HPE recommends that you check the Send event data to HPE Storage Support check box Simple Mail Transfer Protocol SMTP server hostname or IP address b Diagnostic Analysis Checking the Send Diagnostic Analysis data t...

Страница 40: ...ings to get the array running on the network This section describes using the CLI to complete the initial setup To use the CLI you must first establish a connection to the active controller on the array Note If you have a Windows host and you cannot establish a serial connection to the active controller on the array you must use the Storage Setup Manager to complete the initial setup For more info...

Страница 41: ...sage information for that command Complete the Initial Setup Using the CLI Before you begin Before you start fill out the Installation Checklist on page 20 You need the information from the checklist to perform the initial CLI setup Note Subnet and VLAN configuration is a separate action Procedure 1 After you are logged into the active controller type setup The Terms and Conditions are displayed 2...

Страница 42: ...lues for each item in the preceding sample 6 After the setup is complete disconnect the Serial USB VGA adapter dongle and serial cable After Installation and Initial Setup Software Updates Host Connection Groups Volumes iSCSI and FC Continue your configuration by following instructions in the GUI Administration Guide or CLI Administration Guide to create performance policies set up connections and...

Страница 43: ...t of the screen In the CLI type to see a list of commands Also refer to the GUI Administration Guide the CLI Administration Guide or the Command Reference Updates and Upgrades When the time comes to update the operating system on your array refer to the GUI Administration Guide or the CLI Administration Guide for information on how to update using the GUI or CLI The Command Reference also covers u...

Страница 44: ...iding the drives within the array chassis During normal operations the bezel should remain in place Figure 17 Array front view 4 1 Slots 13 16 Slots 1 4 2 5 Slots 5 8 Slots 17 20 6 3 Slots 21 24 Slots 9 12 Array Rear Panel The rear of the array includes two controllers and four power supplies Management data and power cabling is done at the rear of the array The basic components of each controller...

Страница 45: ... slot 6 3 Eth0 ports onboard Slot 3 Shut Down the Array Using the GUI This action shuts down the array and any expansion shelves managed by the array For most hardware changes you do not need to shut down power off the array because the components are redundant and hot swappable CAUTION When you shut down the array all volumes go offline Procedure 1 In the main menu choose Administration Shutdown ...

Страница 46: ...Halt the array halt array array_name Example halt array datamaster a Restart the Array You rarely need to restart an array You must use the CLI to restart the array Any expansion shelves managed by the array also restart CAUTION When you restart the array all volumes temporarily go offline Procedure 1 Determine the name of the array array list The name of the array appears in the list 2 Reboot the...

Страница 47: ... the button is pushed or when an ID command is received Blinking blue indicates that reboot is in progress Solid blue indicates the controller is activated Controller ID button Solid green indicates the controller is running and system status is healthy Blinking green indicates the controller is rebooting Blinking amber indicates the controller is operating in a degraded or critical state Solid am...

Страница 48: ...wer supply LED indicator light and describes its function 1 Power supply status The following table describes the power supply LED Table 7 Power supply LED Status LED Solid green indicates that the power supply is working properly Red indicates that the power supply has failed Replace the power supply Amber indicates the power supply is in standby mode Press and release the power button on the rig...

Страница 49: ...ray you want 3 Look in the Properties section for the serial number Find the Serial Number of an Array Using the CLI Procedure 1 Find the serial number of an array shelf array array name list 2 Look for the serial number in the list of information Example shelf array rackarray3 list Check Array Model OS Version and Operating State Using the GUI Obtain information about your array before performing...

Страница 50: ...l OS Version and Operating State Using the CLI Obtain information about your array before performing general maintenance software updates hardware replacements or hardware upgrades Procedure 1 Check the model number and OS version of the array array info array name Note the Model and Version number 2 Check the operating state of the controllers ctrlr list Important One controller should be Active ...

Страница 51: ... determined to be usable a quick rebuild reinstates the drive Even if a rebuild has already begun on integrated spare space the quick rebuild takes priority and the full rebuild is halted When a new replacement drive is inserted if data has already finished repopulating to the integrated spare space data is copied back to the new drive If a second drive fails and no drives have yet been replaced t...

Страница 52: ...Manage Maintenance Windows page After a maintenance window is set no further communication with HPE Support is required Note Before you attempt to replace the drive Do not remove the failed drive until you are ready to install the replacement Determine which drive to replace before making the replacement To identify a failed drive LEDs are solid amber or red or off Event appears in the Events list...

Страница 53: ...ed Do not force the drive If it does not slide in smoothly remove it and try again 5 Close the drive carrier handle Push the handle until it fully engages with the release tab 6 After no more than two minutes make sure that the drive operation LED is green If the LED does not light remove and reinsert the drive If unsuccessful contact HPE Support 2 1 Drive fault Drive operation 7 Replace the bezel...

Страница 54: ...uired See Support Support contact HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows Refer to https infosight hpe com dashboards nimble wellness maintenance windows for more information You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows page Aft...

Страница 55: ... the failed controller is in Standby mode ctrlr list array array_name c If the failed controller is in Active mode perform a manual failover failover array array_name d Verify that the manual failover placed the failed controller in Standby mode ctrlr list array array_name e Halt the standby controller halt array array_name controller A B Example halt array array123 controller A 2 Remove the faile...

Страница 56: ... during removal and replacement 3 Remove the empty primary PCIe cage left from the new controller a Lift the tab of the fastener and turn the fastener one half turn 180 counter clockwise to release the PCIe cage b Grasp the PCIe cage with both hands and lift the cage out of the controller Maintenance Procedures 56 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 57: ... turn 180 counter clockwise to release the PCIe cage b Grasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from its connector c Align the PCIe cage and guide post with the grooves of the new controller and lower the cage into the controller Maintenance Procedures 57 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 58: ...e PCIe cage 5 Remove the empty secondary PCIe cage right if present from the new controller Note The Alletra 6010 model does not include a secondary PCIe cage For 6010 models proceed to Step 7 a Lift the tab of the fastener and turn the fastener one half turn 180 counter clockwise to release the PCIe cage b Grasp both sides of the PCIe cage and lift the cage out of the controller Maintenance Proce...

Страница 59: ...stener one half turn 180 counter clockwise to release the PCIe cage b Grasp both sides of the PCIe cage and lift the cage out of the controller to unseat the underlying riser cards from their connectors c Align the PCIe cage and guide post with the grooves of the new controller and lower the cage into the controller Maintenance Procedures 59 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 60: ...ower supplies from the failed controller to the new controller a Push the power supply release lever to the left grasp the handle and pull the power supply out of the bay 2 1 Power supply handle Power supply release lever b Slide the power supply into a bay of the new controller until it clicks into place c Repeat this action with the other power supply A power supply can be installed in either ba...

Страница 61: ... storage array Before you begin 15 minutes per controller Time required Replacement NIC HBA or SCM ordered from HPE Parts required ESD electrostatic discharge strap or appropriate grounding device Tools required RMA Return Materials Authorization work order Case number Array name or serial number The array serial number can be found on the pullout System Info tab Information required See Support S...

Страница 62: ... the controller c Loosen the left and right thumbscrews to free the controller release levers from the controller 3 1 Controller Thumbscrew 2 Controller release lever d Pull the controller release levers down until they stop The controller ejects slightly from the chassis e Supporting the weight of the controller pull the controller release levers to slide the controller out of the chassis Then pl...

Страница 63: ...age b Grasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from its connector 3 1 Connector Fastener 2 Riser card c Turn the PCIe cage upside down and place it on a flat surface 5 Remove the secondary PCIe cage right if present from the controller Note The HPE Alletra 6010 model does not include a secondary PCIe cage a Lift the tab of the ...

Страница 64: ... Fastener Connector c Turn the PCIe cage upside down and place it on a flat surface 6 Remove the PCIe card a Loosen the thumbscrew on the PCIe card holder Maintenance Procedures 64 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 65: ...abs with PCIe cards and close the PCIe card holder c Tighten the thumbscrew to secure the PCIe card 8 Install the PCIe cage into the controller For the primary cage left proceed to Step 9 For the secondary cage right proceed to Step 10 9 Install the primary PCIe cage left into the controller a Align the PCIe cage and guide post with the grooves of the controller and lower the cage into the control...

Страница 66: ... Press down on the fastener and turn the fastener tab one half turn 180 clockwise to secure the PCIe cage 10 Install the secondary PCIe cage right if present into the controller a Align the PCIe cage and guide post with the grooves of the controller and lower the cage into the controller Maintenance Procedures 66 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 67: ...is in place return the controller release lever to its original closed position and then tighten the thumbscrews d Reconnect all the network cables to the controller as labeled from step 2 e Reconnect the power cables to both power supplies 12 Verify that the controller is powered on After installation the controller powers on automatically The controller LEDs on the array remain on If the control...

Страница 68: ...the type and speed of the existing transceiver Procedure 1 Identify the failed SFP transceiver using one of the following methods In the GUI click Hardware If the port is not active it will have a failed red or unconfigured gray status In the CLI enter the command array_name nic list and then review the link status 2 Attach the provided ESD wrist strap to an unpainted surface of the rack or array ...

Страница 69: ... port is connected green Mouse over the port to see the link status and the negotiated speed In the CLI enter the command array_name nic list and then review the link status and negotiated speed 6 Return the failed SFP transceiver as directed on the RMA work order Replace a Fan Use this procedure to replace a fan in your HPE storage array or expansion shelf Before you begin 15 to 30 minutes Time r...

Страница 70: ...y using the CLI b Determine whether the controller is in Standby mode ctrlr list array array_name c If the controller is in Active mode perform a manual failover failover array array_name d Verify that the manual failover placed the controller in Standby mode ctrlr list array array_name e Halt the controller halt array array_name controller A B 2 Remove the controller a Disconnect the power cords ...

Страница 71: ...e controller is in place return the controller release lever to its original closed position and then tighten the thumbscrews d Reconnect all the network cables to the controller as labeled from step 2 e Reconnect the power cables to both power supplies f Verify that the controller is powered on After installation the controller powers on automatically The controller LEDs on the array remain on If...

Страница 72: ...the controllers and power supplies Before removing a controller address any power supply issues in the peer controller if the power supplies do not show proper operational status green LED For HPE Alletra 6030 and 6050 arrays with 800 W power supplies this precaution is critical Procedure 1 Prepare the controller for removal a Log in to the array using the CLI b Determine whether the controller is...

Страница 73: ... the controller out of the chassis Then place the controller on a flat surface 3 1 Chassis Controller release lever open 2 Controller Important To avoid electrostatic damage place array components on a grounded anti static mat Use an ESD wrist strap during removal and replacement 3 Replace the USB boot device a Locate the USB boot device on the controller board Maintenance Procedures 73 Documentat...

Страница 74: ...he controller as labeled from step 2 e Reconnect the power cables to both power supplies 5 Verify that the controller is powered on After installation the controller powers on automatically The controller LEDs on the array remain on If the controller does not power on automatically contact HPE Support Note If firmware updates are required the new controller can take longer to appear in the UI If t...

Страница 75: ...over failover array array_name During the failover operation the standby controller first goes into Solo mode and then into Active mode The active controller goes into Unknown mode then into Stale mode and finally into Standby mode Example failover array datamaster a Determine the Operating State of the Controllers Using the GUI Procedure 1 In the GUI choose Hardware 2 Click the link of the array ...

Страница 76: ...ted support case generation during planned maintenance from the Manage Maintenance Windows page After a maintenance window is set no further communication with HPE Support is required Note Before you attempt to replace a power supply Do not remove the PSU until you are ready to install the replacement Never unplug or unseat both PSUs at the same time Both PSUs in a controller or expander must be t...

Страница 77: ...ng PSU replacement the array will run properly while powered with AC and DC power sources at the same time Before you begin 10 to 15 minutes Time required Replacement DC power supplies ordered from HPE Parts required Case number Array serial number Information required ESD electrostatic discharge strap or appropriate grounding device 7 16 inch 11 mm torque wrench Phillips screwdriver Tools require...

Страница 78: ...he provided M4 nut 2 Install the provided ground wire The power supply replacement kit includes a 4 gauge 4 AWG ground wire Use the 4 AWG wire only a Connect the ground cable to both grounding bolts on the ground bracket using the provided 1 4 inch nuts 3 1 Ground cable Ground caution label 2 Ground bracket b Connect the other end of the ground cable to an approved grounding point in your environm...

Страница 79: ...V Maximum torque is 8 6 in lbs 0 98 N m Use 6 gauge wire 6 AWG or larger and UL certified connectors For power supply connections use wires suitable for at least 90 C 194 F d Return the connector cover to its position on the PSU e Return the power supply to its position 7 Attach a grounding cable to the PSU using the ground screw on the front of the PSU Maximum torque is 8 6 in lbs 0 98 N m 8 Conn...

Страница 80: ...also indicates The external power is switched off with the DC power connected The power supply is not properly seated in its slot The array is powered off A power supply internal fault has occurred Verify that the power cord is plugged in then check for and correct these conditions before you assume that the PSU in your HPE Nimble Storage array needs to be replaced CAUTION Before you attempt to re...

Страница 81: ...upply out several inches to access the connector cover b Remove the connector cover from the PSU c Using the connector screws of the DC PSU attach the two wires for your DC mains to the connections labeled RTN and 48V Maximum torque is 8 6 in lbs 0 98 N m Use 6 gauge wire 6 AWG or larger and UL certified connectors For power supply connections use wires suitable for at least 90 C 194 F d Return th...

Страница 82: ...ge Maintenance Windows page After a maintenance window is set no further communication with HPE Support is required A replacement chassis comes without drives controllers or power supplies Those components come from your existing array Important Before you attempt to replace the chassis Plan how to install the new chassis into the rack Does the existing array have to be removed first Do you have a...

Страница 83: ... the new chassis as on the existing array 2 1 Existing array New chassis 7 Move the controllers from the existing array to the new chassis a Loosen the left and right thumbscrews to free the controller release levers from the controller b Pull the controller release levers down until they stop The controller ejects slightly from the chassis c Supporting the weight of the controller slide the contr...

Страница 84: ... Info label and transfer it to the new chassis 9 Connect the network cables first then the cables for expansion shelves followed by the power cords to the array and then return the front bezel 10 Verify that the array is powered on The array powers up automatically when the power cables are connected If the array did not power on contact HPE Support 11 Return the old chassis as directed on the RMA...

Страница 85: ...Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of upcoming maintenance windows Refer to https infosight hpe com dashboards nimble wellness maintenance windows for more information You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows page After a maintenance window is set no further communication wit...

Страница 86: ...is Bezel 2 Release and remove the empty drive carrier from the chassis a To release the handle press the release tab toward the carrier LEDs b Pull the handle to remove the empty carrier from the chassis Use firm steady pressure Upgrade Procedures 86 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 87: ...peration Important Activate the drives only after all drives are properly installed and the LEDs for every new drive in drive set B turn green Use either the array GUI or CLI to activate the new drives In the GUI a Click Hardware then select the array that contains the new drives An alert message appears when inactive drives are detected b Either click the Activate Now link in the message or click...

Страница 88: ... controller while the component is added on the standby controller Before removing a controller address any power supply issues in the peer controller if the power supplies do not show proper operational status green LED For HPE Alletra 6030 and 6050 arrays with 800 W power supplies this precaution is critical Note While a controller is removed one at a time the internal temperature of the chassis...

Страница 89: ...Pull the controller release levers down until they stop The controller ejects slightly from the chassis e Supporting the weight of the controller pull the controller release levers to slide the controller out of the chassis Then place the controller on a flat surface 3 1 Chassis Controller release lever open 2 Controller Important To avoid electrostatic damage place array components on a grounded ...

Страница 90: ...he underlying riser card from its connector 3 1 Connector Fastener 2 Riser card c Turn the PCIe cage upside down and place it on a flat surface 5 Remove the secondary PCIe cage right if present from the controller Note The HPE Alletra 6010 model does not include a secondary PCIe cage a Lift the tab of the fastener and turn the fastener one half turn 180 counter clockwise to release the PCIe cage b...

Страница 91: ... 4 Fastener Connector c Turn the PCIe cage upside down and place it on a flat surface 6 Remove the PCIe card a Loosen the thumbscrew on the PCIe card holder Upgrade Procedures 91 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 92: ...abs with PCIe cards and close the PCIe card holder c Tighten the thumbscrew to secure the PCIe card 8 Install the PCIe cage into the controller For the primary cage left proceed to Step 9 For the secondary cage right proceed to Step 10 9 Install the primary PCIe cage left into the controller a Align the PCIe cage and guide post with the grooves of the controller and lower the cage into the control...

Страница 93: ... c Press down on the fastener and turn the fastener tab one half turn 180 clockwise to secure the PCIe cage 10 Install the secondary PCIe cage right if present into the controller a Align the PCIe cage and guide post with the grooves of the controller and lower the cage into the controller Upgrade Procedures 93 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 94: ...asily remove it and try again c After the controller is in place return the controller release lever to its original closed position and then tighten the thumbscrews d Reconnect all the network cables to the controller as labeled from step 2 e Reconnect the power cables to both power supplies The controller automatically starts 12 Based on the PCIe cards you added do the following a For NICs On th...

Страница 95: ...s failover Note For an SCM card installation a failover force command is required to override all prechecks This command will override all precheck failures incuding those not related to the SCM card which could lead to unplanned down time For assistance contact HPE Support 14 When failover is complete repeat steps 1 12 on the new standby controller 15 Verify configuration of new PCIe cards a In t...

Страница 96: ...rade the power supply units PSUs rather than move them from the existing controller HPE Alletra 6070 and 6090 arrays require 1600W PSUs HPE Alletra 6030 and 6050 arrays with 800W PSUs provide less protection against PSU failure HPE strongly recommends that you upgrade to 1600W PSUs for these arrays Controller upgrade kits arrive with 1600W PSUs if applicable to your upgrade path If you plan to upg...

Страница 97: ...slightly from the chassis e Supporting the weight of the controller pull the controller release levers to slide the controller out of the chassis Then place the controller on a flat surface 3 1 Chassis Controller release lever open 2 Controller Important To avoid electrostatic damage place array components on a grounded anti static mat Use an ESD wrist strap during removal and replacement 3 Remove...

Страница 98: ...he fastener and turn the fastener one half turn 180 counter clockwise to release the PCIe cage b Grasp the PCIe cage with both hands and lift the cage out of the controller to unseat the underlying riser card from its connector c Align the PCIe cage and guide post with the grooves of the controller and lower the cage into the controller Upgrade Procedures 98 Documentation Feedback doc feedback hpe...

Страница 99: ...ays remove the empty right PCIe cage from the upgrade controller Note If you are upgrading a 6010 array leave the right PCIe cage of the upgrade controller in place and proceed to Step 7 The HPE Alletra 6010 array does not include a right PCIe cage a Lift the tab of the fastener and turn the fastener one half turn 180 counter clockwise to release the PCIe cage b Grasp both sides of the PCIe cage a...

Страница 100: ...astener one half turn 180 counter clockwise to release the PCIe cage b Grasp both sides of the PCIe cage and lift the cage out of the controller to unseat the underlying riser cards from their connectors c Align the PCIe cage and guide post with the grooves of the controller and lower the cage into the controller Upgrade Procedures 100 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 101: ...00W power supplies now before installing the controller HPEAlletra6030or6050 HPE strongly recommends that you upgrade to 1600W power supplies now before installing the controller The 800W PSUs provide less power redundancy and thus less protection against PSU failure for these array models 7 Do one of the following If you are upgrading from 800W to 1600W PSUs complete Upgrade to 1600W Power Suppli...

Страница 102: ...contact HPE Support 11 Verify that the array recognizes the new controller and that the new controller is in Standby mode Do one of the following In the GUI click Hardware then look for the controller labeled STANDBY In the CLI enter the command ctrlr list array array_name then look for the controller labeled standby Note The new controller might take up to 90 minutes to appear in the user interfa...

Страница 103: ...til you hear a click 3 Repeat steps 1 and 2 for the second power supply and then return to Step 9 to install the controller into its chassis bay Cabling Power With Underpowered PSUs If you are not upgrading the power supplies in your HPE Alletra 6030 or 6050 from 800W to 1600W as recommended by HPE you must adhere to the following cable rules to ensure the power is cabled in a redundant manner 800...

Страница 104: ...s Dimensions and Weight Specification Component 17 58 cm 6 93 in Height 43 88 cm 17 28 in Width 79 98 cm 31 49 in Depth 4U Rack Units Chassis with 2 5 inch SSDs up to 54 5 kg 120 lb Approximate Weight Table 9 Operating Environment Specification Component Operating 10 to 35 C 50 to 95 F Temperature Operating 8 to 90 non condensing Humidity Operating 305 to 3048 m 1000 to 10 000 feet Altitude Hardwa...

Страница 105: ...on Power cords Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology equipment by licensed electricians This equipment is designed to operate in installations covered by Article 645 of the National Electrical Code and NFPA 75 Model Specifications The latest specifications for the HPE Alletra 6000 storage array...

Страница 106: ...on Item Applied Optoelectronics A7ELSN85ADMA0684 Manufacturer Part number Multimode Media type 10Gb s Data Rate 850nm VCSEL laser Wavelength 10GBASE SR Ethernet 10Gb s Ethernet Applications 3 3V Voltage per power supply Dual LC Connector type 2011 65 EU RoHS 5 to 70 C 23 to 158 F Operating temperature 300m on OM3 multimode fiber Maximum link length 802 3ae IEEE Standard SFP28 Specifications 25GbE ...

Страница 107: ...temperature 25GBASE SR compliant optical link distances Maximum link length 802 3 IEEE Standard SFP Specifications 32G FC Table 15 Avago Description Item Avago AFBR 57G5MZ Manufacturer Part number Multimode Media type 32G FCs Data Rate 850nm VCSEL laser Wavelength 32G FC HBA Applications 3 3V Voltage per power supply LC Duplex Connector type RoHS compliant RoHS 0 to 70 C 32 to 158 F Operating temp...

Страница 108: ...o 70 C 32 to 158 F Operating temperature Up to 100m on OM4 MMF Maximum link length Table 18 Cabling Maximum Link Distance Cable Grade Cable Grade 26 meters 85 ft 62 5 μm multimode 160MHz FDDI 10GBASE SR 33 meters 108 ft 62 5 μm multimode 200MHz OM1 66 meters 216 ft 50 μm multimode 400MHz OM1 82 meters 269 ft 50 μm multimode 500MHz OM2 300 meters 980 ft 50 μm multimode 2000MHz OM3 70 meters 229 ft ...

Страница 109: ...tance of about 10 meters 33 feet HPE storage arrays support Passive Direct Attach twinaxial cables of the appropriate length Active Direct Attach twinaxial cables are not currently supported Note HPE does not supply 10GSFP Cu cables Statement of Volatility Below are the identifications of volatile and non volatile devices found in the HPE Alletra 6000 storage arrays For PCIe or OCP cards refer to ...

Страница 110: ...M Data FW MP NA No Variable ROM Firmware Motherboard NA No 2Mb Flash ROM System CPLD Motherboard NA No 64Mb PIC Main Efuse Motherboard NA No 4Mb Flash ROM LOM Motherboard NA No NA CPU VRs CPU VR Initializa tion Motherboard NA No NA Memory VRs Memory VR initial ization Motherboard Yes 2Kb EEPROM iLO EEPROM Motherboard NA No 256Mb Flash ROM iLO Non Volatile Motherboard Yes 4Gb NAND Flash iLO Motherb...

Страница 111: ...se Board NA Yes 256b Flash ROM NIC ROM Motherboard NA Yes 32Mb Flash ROM UEFI ROM Motherboard NA No 1Kb SPD EEPROM DIMM Vital product data Motherboard Hardware and Model Specifications 111 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 112: ...generate alerts and alarms based on internal temperatures of the chassis and external temperature Table 22 External Temperatures Result Environment External Temperature System operates normally Proper temperature Below 32 C 89 6 F Controller sends an information alert that the system is approaching the safe oper ating limit Temperature too warm At approximately 32 C 89 6 F Controller sends a warni...

Страница 113: ...he specified safe level for the array you have verified that there is ample air flow around the system and you still get alert messages contact HPE Support See Support Check System Temperature using the GUI Procedure 1 In the GUI click Hardware 2 Click the individual array 3 Mouse over the Temp icon in each controller view to check its current temperature Check System Temperature using the CLI Pro...

Страница 114: ...rence in which case the user may be required to take adequate measures Israel Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Japan Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take ...

Страница 115: ...In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Warning Regulatory and Safety Information 115 Documentation Feedback doc feedback hpe storage hpe com ...

Страница 116: ...ssly approved by the grantee of this device could void the user s authority to operate the equipment Safety Warnings This section describes the safety warnings that apply to HPE storage arrays Note Access can only be gained by Service Persons or by Users who have been instructed about the reasons for the restrictions applied to the location and about any precautions that shall be taken The storage...

Страница 117: ...onductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply system earthing electrode conductor is connected This equipment shall be located in the same immediate area such as adjacent cabinets as any other equipment that has a connection between the earthed conductor of the same DC supply circuit and the earthing conductor and also the point of earthing of the DC s...

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