Chassis Maintenance
If your existing chassis needs to be replaced, you can move your array components (drives, controllers, and power supplies)
with all network cabling to a new chassis ordered from HPE Storage.
Replace the Chassis
Use this procedure to replace the chassis of your HPE storage array.
Before you begin
1 hour
Time required:
Replacement chassis ordered from HPE
Parts required:
•
ESD (electrostatic discharge) strap or appropriate grounding device
Tools required:
•
RMA (Return Materials Authorization) work order
•
Case number
•
Array name or serial number
The array serial number can be found on the pullout System Information tab.
Information required:
See Support.
Support contact:
HPE recommends using the Maintenance Window functionality within the HPE InfoSight portal to inform HPE Support of
upcoming maintenance windows.
Refer to https://infosight.hpe.com/dashboards/nimble/wellness/maintenance-windows for more information.
You can disable automated support case generation during planned maintenance from the Manage Maintenance Windows
page. After a maintenance window is set, no further communication with HPE Support is required.
A replacement chassis comes without drives, controllers, or power supplies. Those components come from your existing array.
Important:
Before you attempt to replace the chassis:
•
Plan how to install the new chassis into the rack. Does the existing array have to be removed first? Do you have
a server lift or a second person to help you lift the array into place?
•
Disconnect the array from your VMware host.
•
Unmount the array from your host.
Procedure
1. Shut down the existing array using one of the following methods.
•
In the GUI, go to Administration > Shutdown and click Shut Down Array.
•
In the CLI, type halt --array array_name.
2. Label the cables for all connections so that you can easily reconnect them to the correct ports during installation.
3. Unplug the power cords, network cables, and SAS cables from the array, and remove the front bezel.
4. Remove the existing array from the rack.
5. Install the new chassis into the rack.
6. Move the drives from the existing array to the new chassis.
Do not remove a drive from its drive carrier.
Maintenance Procedures 82