THX9321 PRESTIGE
®
2.0 AND THX9421 PRESTIGE
®
IAQ WITH EIM
68-0311—02
92
Alerts Log
The Alerts Log stores a history of the most recent 25 alerts and
records the date and time of each alert. In the Alerts Log, press
any of the alerts for more information.
You can also press
Show Active Alerts
to display the active
alerts that are currently snoozed by the user. This allows the
service technician to dismiss alerts for problems that have
been corrected, and prevent unnecessary callbacks.
Fig. 164.
The Alerts Log contains information about the alert and system
information. See Fig. 165–170 as an example.
Fig. 165.
Fig. 166.
Fig. 167.
Fig. 168.
Fig. 169.
Fig. 170.
The Alerts Log can include:
• The alert name and description.
• System details at the time of the alert (Delta T, thermostat
settings, heat/cool stages on, status of IAQ equipment, etc.)
• The alert message that is displayed to the user.
• The alert status (snoozed, dismissed, recovered)