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Troubleshooting

Embedded NVR Integration Capacity Matrix

Refer to the following table when integrating Performance Series IP cameras with Honeywell Embedded
NVRs.

Table 7-1 Embedded NVR Integration Matrix - Maximum Frame Rate and Resolution

Part No

HEN04112(X)

HEN04122(X)

HEN08122(X)

HEN08142(X)

HEN08162(X)

HEN16132(X)

HEN16162(X)

H2W2PRV3

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

H2W4PRV3

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps @

2688×1520

HBW2PR1

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

HBW4PR1

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps @

2688×1520

HEW2PR1/
HEW2PRW1

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

HEW4PR3/
HEW4PRW3

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps @

2688×1520

H4W4PRV3

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps

@2304×1296
20 fps

@2688×1520

25/30 fps

@2304×1296
20 fps

@2688×1520

25/30 fps

@2304×1296
20 fps

@2688×1520

25/30 fps

@2304×1296
20 fps

@2688×1520

25/30 fps

@2304×1296
20 fps

@2688×1520

25/30 fps

@2304×1296
20 fps @2688×1520

H4W2PRV2

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

H4W4PRV2

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps

2688×1520

25/30 fps
@

2304×1296

20 fps

2688×1520

25/30 fps
@

2304×1296

20 fps

2688×1520

25/30 fps
@

2304×1296

20 fps

2688×1520

25/30 fps
@

2304×1296

20 fps

2688×1520

25/30 fps
@

2304×1296

20 fps @

2688×1520

HBW2PR2

25/30 fps
@

1920×1080

25/30 fps

1920×1080

25/30 fps

1920×1080

25/30 fps

1920×1080

25/30 fps

1920×1080

25/30 fps

1920×1080

25/30 fps

1920×1080

HBW4PR2

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps @

2688×1520

HEW2PR2

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

25/30 fps
@

1920×1080

HEW4PR2

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps
@

2688×1520

25/30 fps
@

2304×1296

20 fps @

2688×1520

Содержание H2W2PRV3

Страница 1: ...ebsite Go to http www honeywellvideo com products cameras ip index html to find your camera and view download the latest documentation Refer to the Honeywell Open Technology Alliance to learn more about our open and integrated solutions go to http www security honeywell com hota H2W2PRV3 HBW2PR1 HEW2PR2 H2W4PRV3 HBW2PR2 HEW2PRW1 H4W2PRV2 HBW4PR1 HEW4PR2 H4W4PRV2 HBW4PR2 HEW4PR3 H4W4PRV3 HEW2PR1 HE...

Страница 2: ......

Страница 3: ...i Revisions Issue Date Revisions A 07 2016 New document B 09 2016 Added specification and dimension information for MFZ IP cameras C 11 2016 Edited Manufacturer s Declaration of Conformance ...

Страница 4: ...en tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interferenc...

Страница 5: ...f at the end of its useful life as per applicable local laws regulations and procedures Safety Instructions Before installing or operating the unit read and follow all instructions After installation retain the safety and operating instructions for future reference 1 HEED WARNINGS Adhere to all warnings on the unit and in the operating instructions 2 INSTALLATION Install in accordance with the man...

Страница 6: ...ized substitutions may result in fire electric shock or other hazards Using replacement parts or accessories other than the original manufacturers may invalidate the warranty Warranty and Service Subject to the terms and conditions listed on the product warranty during the warranty period Honeywell will repair or replace at its sole option free of charge any defective products returned prepaid In ...

Страница 7: ...10 3 Logging In and Viewing Live Video 11 Logging In to the Camera via the Web Client 11 Before You Begin 11 Logging In to the Camera 11 Installing the Browser Plug In 12 Using the Live View Interface 13 Video Encoder Settings 13 System Menus 14 Live View Controls 14 Live View Window Configuration 15 4 Playing Back Video 16 Introduction 16 Overview of the Playback Interface 17 Playing Back Recorde...

Страница 8: ... Automatic Maintenance 52 Upgrade 53 Viewing System Information 53 Version 53 Log 54 Online User 54 6 Configuring Events and Alarms 55 Configuring Events 55 Configuring Motion Detection Settings 55 Configuring Camera Tampering Settings 57 Configuring System Events Settings 58 Configuring Alarms 61 7 Troubleshooting 63 Embedded NVR Integration Capacity Matrix 65 8 Camera Specifications 66 HEW2PR1 H...

Страница 9: ...Message 12 Figure 3 3 File Download Security Warning Message for the Plug in 12 Figure 3 4 Internet Explorer Security Warning 12 Figure 3 5 Live View Interface 13 Figure 3 6 Video Encoder Settings 13 Figure 3 7 System Menu 14 Figure 3 8 Live View Window Controls 14 Figure 3 9 Live View Window Configuration Toolbar 15 Figure 4 1 Playback Interface 17 Figure 4 2 Playback Controls 17 Figure 4 3 Playb...

Страница 10: ... Interface 47 Figure 5 32 Date and Time Configuration Interface 48 Figure 5 33 Username Configuration Interface 49 Figure 5 34 Add User Configuration Interface 49 Figure 5 35 Modifying User Interface 50 Figure 5 36 Group Configuration Interface 50 Figure 5 37 Add Group Interface 51 Figure 5 38 Modify Group Interface 51 Figure 5 39 Default Interface 51 Figure 5 40 Import Export Configuration Interf...

Страница 11: ... Table 5 16 QoS Configurations 42 Table 5 17 Path Configurations 44 Table 5 18 FTP Configurations 45 Table 5 19 NAS Configurations 46 Table 5 20 Record Control Configurations 47 Table 5 21 General System Configurations 47 Table 5 22 Date and Time Configurations 48 Table 5 23 Import Export Configurations 52 Table 5 24 Log Interface Configurations 54 Table 6 1 Video Detection Configurations 55 Table...

Страница 12: ...amera s firmware Chapter 3 Logging In and Viewing Live Video describes how to log in to a camera and the Live View interface Chapter 4 Playing Back Video describes how to search for recorded video and snapshots and how t o export them H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 only Chapter 5 Configuring Camera Settings describes all configurations including camera configur...

Страница 13: ... nighttime scenes Also all of the cameras support WDR function at up to 120 dB Each camera comes with configurable motion detection and camera tamper detection and supports up to 4 user defined privacy mask areas In addition to a 12 VDC adapter all of the cameras support Power over Ethernet PoE eliminating the need for a separate power supply and associated wiring Select models also support local ...

Страница 14: ...oE DDNS FTP IP Filter QoS SSL Bonjour 802 1X Network Management Camera configuration and management via Ethernet Device management via Internet or client PC User Management Each user belongs to specific group Different user rights for each group User rights cannot exceed group rights System Management Log function System resource information and running real time status display Camera Dimensions T...

Страница 15: ...PRV3 H2W4PRV3 Micro Dome Cameras Figure 1 3 H2W2PRV3 H2W4PRV3 Dimensions Figure 1 4 H2W2PRV3 H2W4PRV3 Components 1 98 50 3 mm 4 17 106 0 mm 1 Lens 2 Camera module 3 Camera enclosure 4 12 VDC connector 5 LAN connector 1 Enclosure 2 Dome Cover 3 LAN connector 4 12 VDC connector ...

Страница 16: ... Figure 1 6 HBW2PR1 HBW4PR1 Components H4W4PRV3 Mini Dome Camera Figure 1 7 H4W4PRV3 Dimensions Figure 1 8 H4W4PRV3 Components 7 13 181 0 mm 4 16 105 8 mm 2 91 74 0 mm 2 76 70 0 mm 4 33 110 0 mm 1 61 41 0 mm 3 19 81 0 mm 1 LAN connector 2 12 VDC connector 1 Camera module 2 Camera enclosure 3 LAN connector 4 12 VDC connector 1 2 ...

Страница 17: ...ns Figure 1 10 H4W2PRV2 H4W4PRV2 Components HEW2PR2 HEW4PR2 Ball Camera Figure 1 11 HEW2PR2 HEW4PR2 Dimensions Figure 1 12 HEW2PR2 HEW4PR2 Components 4 8 122 0mm 1 79 45 5mm 3 5 88 9mm 4 8 122 0 mm 4 1 105 0 mm 1 LAN connector 2 12 VDC connector 1 LAN connector 2 12 VDC connector 1 2 1 2 ...

Страница 18: ...a Software Configuration Guide 6 HBW2PR2 HBW4PR2 Bullet Camera Figure 1 13 HBW2PR2 HBW4PR2 Dimensions Figure 1 14 HBW2PR2 HBW4PR2 Components 8 46 214 8mm 3 56 90 4mm 3 14 79 7mm 2 89 73 4mm 1 LAN connector 2 12 VDC connector 1 2 ...

Страница 19: ...stallation directory by default ConfigTool will be installed in C Program Files To proceed with the installation click Install 6 If the installation is successful the message Installation is complete appears Click Enjoy Now to open ConfigTool Discovering Your Device on the Network Use ConfigTool to discover your IP device s on the network To discover your device s open ConfigTool All of the connec...

Страница 20: ...era Software Configuration Guide 8 Figure 2 1 Log In to a Device 3 On the Config screen click the Net tab type the new IP settings in the IP Address Subnet Mask and Gateway fields and then click Save Figure 2 2 Network Settings ...

Страница 21: ...default user name is admin and the default password is 1234 and then click OK 3 On the Config screen click the Upgrade tab 4 Click OpenFile navigate to the directory that contains the firmware file and then click Upgrade Figure 2 3 Upgrade Screen When the upgrade is complete the device will reboot While the device is rebooting the message Device is offline device IP address appears To upgrade mult...

Страница 22: ...log Box When the upgrade is complete the devices will reboot While a device is rebooting the message Device is offline device IP address appears Opening a Web Client You can configure individual camera settings using the web client To open the web client from ConfigTool click the device that you want to open a web client for and then in the Operate column click the Microsoft Internet Explorer icon...

Страница 23: ...P address and the PC s IP address are in the same network segment If there is a router set the corresponding gateway and subnet mask A network connection has been established To check this ping the camera s IP address Enter ping IP address Logging In to the Camera 1 Open Internet Explorer type the camera s IP address in the address bar and then click Enter For example if your camera s IP address i...

Страница 24: ...ll see the following message Please click here to download and install the plug in Figure 3 2 First time Login Message 1 Click Please click here to download and install the plug in A message appears asking if you want to run or save the file Figure 3 3 File Download Security Warning Message for the Plug in 2 Click Run A security warning appears Figure 3 4 Internet Explorer Security Warning 3 Click...

Страница 25: ...Settings In the video encoder settings area of the Live View interface you can choose a stream and set the stream protocol Figure 3 6 Video Encoder Settings Table 3 1 Video Encoder Settings Setting Description Main Stream In a normal network bandwidth environment the main stream can record audio video files and support a network monitor Set the main stream resolution if your camera supports it Sub...

Страница 26: ...on to zoom in on a specific area Right click the mouse to return to the previous magnification Snapshot Click to take a snapshot saved as a JPEG at the default location picture download To change the save path see Path on page 44 Or go to Setup Camera Video Path Triple Snap Click to take three snapshots at 1 fps All images are saved to Setup Camera Video Path Record Click to start manual recording...

Страница 27: ...djustments apply only to video displayed with the web client interface Original Size Click to return video display to original size depends on resolution of bit stream Full Screen Click to enter full screen mode Press Esc or double click the mouse to exit full screen Width and Height Ratio Click to return video display to original aspect ratio or an aspect ratio suitable for the window Adjust Flue...

Страница 28: ...Viewing Snapshots page 21 Introduction This chapter describes how to play back recorded video and saved snapshots on H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 cameras using the web client how to zoom in and take snapshots while playing back recorded video using the Playback Assistant and how to create custom video clips Note Before you can play back recorded video or save...

Страница 29: ...r on page 18 3 Clip selection see Creating a Video Clip on page 20 4 Record type see Searching for a File by Recording Type on page 19 5 Timeline configuration see Timeline Configuration on page 19 6 Playback Assistant see Using the Playback Assistant on page 20 Playing Back Recorded Video Playback Controls Figure 4 2 Playback Controls Table 4 1 Playback Controls Control Description Click to play ...

Страница 30: ...dav for video playback and jpg for snapshots The default Data Source is SD Card Playing a Recorded File 1 In the Playback interface in the calendar area use the options to find a recording a In the File Type box select dav b In the Data Src box select SD Card c Select the month and year that you want to search Dates with recorded video are shown in blue d Click the date in blue that you want to vi...

Страница 31: ...can filter by a particular recording type so that the timeline and file list display only those types of recorded files You can also select the record type to display in the Playback window The filter is at the top of the Playback window Figure 4 6 Recording Type Filter in Playback Timeline Configuration You can configure the playback timeline in Playback to show the last 24 hours 2 hours 1 hour o...

Страница 32: ...le path on your local PC To configure the file path see Path on page 44 Creating a Video Clip You can clip and save a section of recorded video during video playback using the clip function Playback of recorded video is automatically paused during clipping Note Creating Video Clip function is only supported by the following models H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2...

Страница 33: ...e area you can refine your search results by selecting specific snapshot types to search General Motion or Alarm 3 Click the file list button below the calendar to display a list of snapshots for the selected date Figure 4 10 List of Snapshots 4 If you want you can refine your search results further by entering a specific time range to search 5 To view a snapshot double click the file name start t...

Страница 34: ...guring System Settings page 47 Viewing System Information page 53 Configuring Camera Settings Conditions On the Conditions tab you can view camera property information The configurations become valid immediately after they are saved Note The settings that are available on the Conditions tab may differ depending on the selections made in the Profile Management setup see Profile Management on page 2...

Страница 35: ...alue is 50 Note Choosing a higher value can introduce video noise to the image Gamma Adjusts dynamic range Choosing a higher value increases the brightness of the image non linearly Select from 0 to 100 The recommended range is between 40 and 60 The default value is 50 Anti flicker Outdoor In Outdoor mode you can select any exposure mode to avoid flicker 50Hz When the current is 50Hz the system ca...

Страница 36: ...ilable only when Day Night is set to Auto Adjusts the delay value of the switch from Color to Black White mode The value ranges from 2 to 10 The default value is 6 Note Available only when Day Night is set to Auto Delay BLC Mode OFF BLC is off BLC is disabled by default BLC Default or Customized The camera automatically adjusts the exposure to suit the conditions so that the darkest area of the vi...

Страница 37: ... Click to return the camera to the default setup Cancel Click to cancel the current operation and restore the previously saved operation Save Click to save the currently configured customized settings Profile Management Figure 5 2 Profile Management Tab Profile management has three modes Normal Full Time and Schedule Select Normal to configure the video as normal Select Full Time and you must sele...

Страница 38: ...or to zoom out Changing the Speed setting adjusts the length of a single click increment Note After adjusting zoom the lens will focus automatically Focus Adjust the definition of the image by clicking to focus far or to focus near Changing the Speed setting adjusts the length of a single click increment Auto Focus Click to adjust the focus automatically Restore All Click to reset the lens to 0 po...

Страница 39: ...am value in the Recommended Bit to get better video output Resolution You can select from multiple resolutions from the drop down list The recommended bit stream value is different for each resolution Main Stream Frame Rate FPS PAL 1 25 fps NTSC 1 30 fps Bit Rate Type Select either VBR or CBR Note You can set the video quality in VBR mode Reference Bit Stream Displays the Reference Bit Rate value ...

Страница 40: ...e encoding mode MJPEG In this encoding mode the video needs a larger bit stream to guarantee the video definition You can use the maximum bit stream value in the Recommended Bit to get better video output Resolution There are multiple resolutions to select from the drop down list The recommended bit stream value is different for each resolution Frame Rate PAL 1 25 fps NTSC 1 30 fps Bit Rate Type S...

Страница 41: ...ons Parameter Function Privacy Mask Masks areas of the video for privacy You can configure up to 4 privacy mask zones Channel Title Enable this function to overlay channel information in the video window Use the mouse to drag the channel title to the desired position Time Title Enable this function to overlay time information in the video window Use the mouse to drag the time to the desired positi...

Страница 42: ...h Note Playback Snapshot Playback Download and Video Clips only apply to H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 cameras Figure 5 8 Storage Path Interface Set the storage path for snapshots in the live interface and for recorded video in the live interface The default path for snapshots is C Honeywell Video Systems LiveSnapshot The default path for recorded video is C H...

Страница 43: ...ult Gateway fields are unavailable when you select DHCP mode to automatically search for the IP address If Static mode is selected you must manually assign the IP Address Subnet mask and Default Gateway If DHCP mode is selected the IP Address Subnet mask and Default Gateway are assigned automatically Note IP Address Subnet mask Default Gateway and DHCP are read only when PPPoE is enabled MAC Addre...

Страница 44: ...en type the following commands arp s IP Address MAC ping l 480 t IP Address For example arp s 192 168 0 125 11 40 8c 18 10 11 ping l 480 t 192 168 0 125 4 Reboot the camera If the setup was successful output information such as Reply from 192 168 0 125 will appear in the command output lines 5 Close the command line Open your browser type http IP address in the address bar and then press Enter P2P...

Страница 45: ... 80 You can modify this setting as necessary RTSP Port The default setting is 554 The RTSP stream query format is Main stream rtsp username password ip port cam realmonitor channel 1 subtype 0 Sub stream rtsp username password ip port cam realmonitor channel 1 subtype 1 You are required to manually enter the following four items Username Password IP and Port IP The camera s IP address Port The def...

Страница 46: ... To disable ONVIF on the ONVIF tab click Disable PPPoE Figure 5 12 PPPoE Configuration Interface 1 To enable PPPoE select the Enable checkbox and enter the PPPoE user name and password that you received from your Internet service provider ISP 2 Click Save to save the current setup and then reboot the camera to activate this new setup The camera connects to the Internet via PPPoE after rebooting Yo...

Страница 47: ...r from the drop down list Server Address The DDNS server IP address Domain Name Your self defined domain name Username The user name you enter to log into the server Password The password you enter to log into the server Update Period The frequency at which the camera regularly sends out the life signal heartbeat to the server You can set the interval value between the camera and the DDNS server h...

Страница 48: ...s enable the IP filter You can specify an IP address or an IP address segment for example from 192 168 1 1 to 192 168 1 100 If you do not select the check box to enable Trusted Sites there will be no access limitation Figure 5 15 IP Filter Configuration Interface To enable the IP filter 1 Click Add IP MAC enter the IP address es or IP address segments s that you want to allow and then click Save 2...

Страница 49: ...ically log in anonymously You do not need to enter the user name password and the sender information Username Enter the username for the sender s email Password Enter the password for the sender s email Sender Enter the sender s email address Authentication Enable This is the encryption mode Select SSL TLS or None Title Enter the email subject Attachment Select the check box to have the system sen...

Страница 50: ...enable this function and then set the corresponding email interval You can set the Update Period so that the system sends out regularly scheduled emails Email Test The system will automatically send an email to test the connection Before you can do an email test you must save the email setup information UPnP UPnP lets you establish the mapping relationship between the LAN and the public network In...

Страница 51: ...lected you can set user name password and authentication type The server needs to set the corresponding management system account when you want to access the device For security reasons the SNMP v1 and SNMP v2 are both null SNMP Port This is the listening port of the proxy applications in the device The default value is 161 The value ranges from 1 to 65535 Read Community The community string will ...

Страница 52: ...isplay All Bookmarks in your browser 2 Open Bonjour The system should automatically detect network cameras through Bonjour on the LAN Multicast Multicast is a transmission mode for data packets When there are multiple hosts to receive the same data packet multiple cast multicast is the best option for reducing the bandwidth and the CPU load The source host can send out just one data packet This fu...

Страница 53: ...ess control and authentication protocol for local and metropolitan area networks It uses a port based network access control protocol to restrict unauthorized user and or device access to the LAN IEEE802 1X supports the client s ability to manually choose how authentication works for accessing the LAN or not IEEE802 1X supports the ability to authenticate calculate the fee ensure security maintain...

Страница 54: ... Command This value ranges from 0 to 63 The router or the switcher can provide different service for different packets Certificate The camera uses HTTPS a secure communication protocol that verifies the identities of visited websites and servers and encrypts data exchanged between the client and the server When you log in to the camera s web client for the first time some browsers may display a wa...

Страница 55: ...mode in Setup Storage Conditions Alarm recording mode is only supported by the following models H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 Figure 5 24 Recording Schedule Configuration Interface Recording Schedule Color Codes Green General recording snapshot Yellow Motion detection recording snapshot Red Alarm recording snapshot Setting Holidays You can set specific days as...

Страница 56: ... an NAS disk You can also set up the system to save recorded video files and snapshots according to event type Scheduled Motion Detect Alarm corresponding to the three recording modes in the Schedule interface General Motion Alarm Figure 5 26 Path Configuration Interface Table 5 17 Path Configurations Parameter Function Event Type Select Scheduled Motion Detect or Alarm Local Select to save files ...

Страница 57: ...2 H4W4PRV2 Figure 5 27 Local Storage Configuration Interface FTP On the FTP tab you can enable the FTP storage function When enabled event triggered video and snapshots either scheduled or motion detection depending on what you chose in Figure 5 26 will be saved to the specified FTP server Figure 5 28 FTP Configuration Interface Table 5 18 FTP Configurations Parameter Function Server Address Enter...

Страница 58: ...to the local microSD card when the network connection to FTP is unavailable Note This function is only supported by the following models H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 NAS Figure 5 29 NAS Configuration Interface Table 5 19 NAS Configurations Parameter Function Server Address Set the IP address of the server Remote Directory Set storage directory where recorded ...

Страница 59: ...l then the system will overwrite the previous file Stop If the current working HDD is full or is overwriting the system will stop recording Record Mode Select Auto Manual or Off Record Stream Select Main Stream Sub Stream 1 or Sub Stream 2 Configuring System Settings General System Setup The general interface includes the local host setup including the camera name and GUI language and the date tim...

Страница 60: ...Network Time Protocol NTP server NTP Server Configure the NTP server Port Configure the port for the NTP server Update Period Configure synchronization periods between the camera and the NTP server Account Setup The system supports up to 15 characters for the user name or user group name You can use letters numbers and the underscore character _ for the user or group name You can configure up to 1...

Страница 61: ... 5 34 Add User Configuration Interface There are two types of default user admin hidden user default The hidden user default is for internal system use only and cannot be deleted When there is no login user this hidden user default is automatically used for logging in You can configure some rights for the hidden user such as monitoring ability so that the user can view channels without logging in ...

Страница 62: ...w password Click Save to save the new settings Note Passwords can contain up to 32 characters using numbers and letters only Only users with account rights can modify other users passwords Group In the Group configuration interface you can add remove groups and modify group passwords Figure 5 36 Group Configuration Interface Click Add Group enter the group name select from the Authority List the r...

Страница 63: ...d or the rights assigned to the group Click Save to save the new settings Figure 5 38 Modify Group Interface Restoring Default Settings Click Default to restore the camera to its factory default settings Figure 5 39 Default Interface Note The system cannot reset some information such as the network IP address ...

Страница 64: ...mport Click to import local setup files to the system Export Click to export the current system setup to your local PC Automatic Maintenance You can select either Auto Reboot Auto Delete Old Files or Manual Reboot Auto Reboot Select the day Everyday or Monday to Sunday and the time from 00 00 to 24 00 to reboot the camera automatically Figure 5 41 Auto Maintain Configuration Interface ...

Страница 65: ...r computer select it and click Upgrade CAUTION Selecting the incorrect upgrade file might cause a camera malfunction Viewing System Information Version In the Version interface you can view the system hardware features the software version and the release date This information is for reference only Figure 5 43 Version Interface ...

Страница 66: ... Log Search Select a log type from the drop down list and then click Search to view the list that is generated by the search Click Stop to terminate the current search Log Information Select one item to view its detailed information Backup Click Backup to back up log files to the currently selected PC Clear Click Clear to delete all the displayed log files Note The system does not support clearing...

Страница 67: ...Configuring Events Configuring Motion Detection Settings Figure 6 1 Video Detection Configuration Interface Table 6 1 Video Detection Configurations Parameter Function Enable Select the check box to enable motion detection Working Period Configure the arm disarm period Click Setup to open the setup menu See Configuring the Working Period on page 56 Anti Dither The system memorizes only one event d...

Страница 68: ...ding Record Delay The system can delay recording for a specified time after the alarm has ended Choose a delay period from 10s to 300s Send Email When this function is enabled the system sends an email alert when an alarm occurs Snapshot Select the check box to enable the system to back up motion detection snapshot files See Path on page 44 for information about configuring where snapshots are sav...

Страница 69: ... to 50 Remove All Deletes all motion detection areas Delete Deletes the selected motion detection area Configuring Camera Tampering Settings Figure 6 4 Tampering Configuration Interface Table 6 3 Tampering Configurations Parameter Function Enable Check to enable the camera tampering detection function Video Tamper and or Defocus Detect Note Defocus Detect is only supported by the following models ...

Страница 70: ...he system sends an email alert when an alarm occurs Snapshot When enabled the system attaches a snapshot to an email alert when an alarm occurs Figure 6 5 Tampering Working Period Configuration Interface Configuring System Events Settings System events include No SD Card Capacity Warning SD Card Error Disconnection IP Conflict and Unauthorized Access Note Only applicable to cameras with microSD ca...

Страница 71: ...g Configuration Interface Figure 6 7 SD Card Error Warning Configuration Interface Figure 6 8 Capacity Warning Configuration Interface 1 Click Enable to trigger an alarm when a microSD card error occurs 2 Click Email to send an email to a specified receiver if a microSD card error occurs Note Emails cannot be sent if the network is offline or if there is an IP conflict ...

Страница 72: ... IP Conflict Configuration Interface 1 Click Enable to trigger an alarm when there is a network disconnection or an IP conflict 2 Click Record to record a video to the microSD card when there is a network disconnection or an IP conflict Note Record is only supported by the following models H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 ...

Страница 73: ...ss Configuration Interface 1 Click Enable to trigger an alarm when someone tries to illegally access the camera 2 Enter the number of times a user can attempt to log in Select from 3 to 10 3 Click Email to send an email to a specified receiver if someone attempts to illegally access the camera Configuring Alarms Click the Alarm tab to open the alarm configuration interface Figure 6 12 Alarm Config...

Страница 74: ...RV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 Disk Error System records alarm information when a microSD card error occurs Note This function is only supported by the following models H2W2PRV3 H2W4PRV3 HBW2PR2 HBW4PR2 HEW2PR2 HEW4PR2 H4W2PRV2 H4W4PRV2 Illegal Access System alarms when someone attempts to illegally access the camera Operation Prompt System displays an alarm dialog box Alarm...

Страница 75: ...e camera in the Searched Device area and click Add 3 Click Modify for the camera in the Added Device area Select ONVIF from the drop down list of manufacturers and click Save You can now set the frame rate at 20 fps or above for 3 MP or lower resolutions at the NVR end Cannot get 4 MP resolution at the NVR 1 Make sure the NVR supports 4 MP 2688 1520 resolution see Table 7 1 2 On the NVR go to NVR ...

Страница 76: ... valid network setup and that you are using the correct login user name and password Water leaking into camera housing Ensure that the front glass cap and rear waterproof cap are tightly secured Loosening or removing the front and rear caps will allow water to enter the housing Power supply is unstable The operating temperature range for the supplied power adapter is approximately 32 F to 104 F 0 ...

Страница 77: ... 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 H4W4PRV3 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 2688 1520 25 30 fps 2304 1296 20 fps 268...

Страница 78: ... Min Illumination HEW2PR1 HEW2PRW1 0 01 lux F2 0 Color 0 lux B W with IR LEDs on HEW4PR3 HEW4PRW3 0 01 lux F2 0 Color 0 lux B W with IR LEDs on Lens HEW2PR1 HEW2PRW1 Fixed 3 6 mm F2 0 HEW4PR3 HEW4PRW3 Fixed 2 8 mm F2 0 Horizontal Angle of View HEW2PR1 HEW2PRW1 91 HEW4PR3 HEW4PRW3 110 Automatic Electronic Shutter 1 3 1 100000 s S N Ratio 50 dB IR Range Up to 130 ft 40 m depending on scene reflectan...

Страница 79: ...VIF Profile S CGI User Access 20 users max Mobile App HonView Touch for iPhone Android Phone and Tablet General Power Supply 12 VDC PoE 802 3af Power Consumption HEW2PR1 HEW2PRW1 4 0 W max IR LEDs on HEW4PR3 HEW4PRW3 3 7 W max IR LEDs on Operating Temperature Range 22 F to 140 F 30 C to 60 C Relative Humidity 95 Protection Rating IP66 Dimensions 4 17 3 69 in 106 0 93 7 mm Weight 1 04 lb 0 47 kg Re...

Страница 80: ... dB IR Range Up to 130 ft 40 m depending on scene reflectance Day Night Auto ICR Color BW BLC WDR BLC HLC WDR 120 dB White Balance Auto Sunny Night Outdoor Manual Gain Control Auto Manual Noise Reduction 3D DNR Motion Detection Up to 4 areas Privacy Masking Up to 4 areas Video Compression H 264 H 264H H 264B MJPEG Frame Rate HBW2PR1 25 30 fps 1920 1080 2 MP 1280 720 720p 704 576 704 480 D1 352 288...

Страница 81: ... Relative Humidity 95 Protection Rating IP66 Dimensions 7 13 2 76 in 181 0 70 0 mm Weight 1 16 lb 0 53 kg Regulatory FCC Part 15B Class B System Compatibility HEN041 2 X H 264 4 Channel 1080p Embedded Network Video Recorder HEN081 2 X H 264 8 Channel 1080p Embedded Network Video Recorder HEN161 2 X H 264 16 Channel 1080p Embedded Network Video Recorder Recommended Accessories HQA BB1 Junction Box ...

Страница 82: ...V3 120 H2W4PRV3 106 Automatic Electronic Shutter 1 3 1 100000 s S N Ratio 50 dB IR Range Up to 65 ft 20 m depending on scene reflectance Day Night Auto ICR Color BW BLC WDR BLC HLC WDR 120 dB White Balance Auto Sunny Night Outdoor Manual Gain Control Auto Manual Noise Reduction 3D DNR Motion Detection Up to 4 areas Privacy Masking Up to 4 areas Video Compression H 264 H 264H H 264B MJPEG Frame Rat...

Страница 83: ...802 3af Power Consumption 5 W Operating Temperature Range 22 F to 140 F 30 C to 60 C Relative Humidity 95 Ingress Protection Rating IP66 Dimensions 4 17 1 98 in 106 0 50 3 mm Weight 1 04 lb 0 47 kg Regulatory FCC Part 15B Class B System Compatibility HEN041 2 X H 264 4 Channel 1080p Embedded Network Video Recorder HEN081 2 X H 264 8 Channel 1080p Embedded Network Video Recorder HEN161 2 X H 264 16...

Страница 84: ... Control Auto Manual Noise Reduction 3D DNR Motion Detection Up to 4 areas Privacy Masking Up to 4 areas Video Compression H 264 H 264H H 264B MJPEG Frame Rate 20 fps 2688 1520 4 MP 20 fps 2560 1440 4 MP 25 30 fps 2304 1296 3 MP 1920 1080 1080p 1280 720 720p 704 576 704 480 D1 352 288 352 240 CIF Bit Rate H 264 32Kbps 10 Mbps Network Ethernet RJ 45 10 100Base T Supported Protocols IPv4 IPv6 HTTP H...

Страница 85: ...CC Part 15B Class B System Compatibility HEN041 2 X H 264 4 Channel 1080p Embedded Network Video Recorder HEN081 2 X H 264 8 Channel 1080p Embedded Network Video Recorder HEN161 2 X H 264 16 Channel 1080p Embedded Network Video Recorder Recommended Accessories HQA WK Wall Mount HQA BB3 Junction Box Cable Box HQA PM Pole Mount HB34S2 CM Corner Mount ...

Страница 86: ... WDR BLC HLC WDR 120 dB White Balance Auto Manual Gain Control Auto Manual Noise Reduction 3D DNR Motion Detection Up to 4 areas Privacy Masking Up to 4 areas Video Compression H 264 H 264H H 264B MJPEG Frame Rate H4W2PRV2 25 30 fps 1920 1080 2 MP 25 30fps 1280 1024 SXGA 25 30fps 1280 960 1 3 MP 1280 720 720p 704 576 704 480 D1 352 288 352 240 CIF H4W4PRV2 20 fps 2688 1520 4 MP 20 fps 2560 1440 4 ...

Страница 87: ...Protection Rating IP66 Vandal Resistance IK10 Dimensions 4 80 3 50 in 122 0 88 9 mm Weight 1 10 lb 0 5 kg Regulatory FCC Part 15B Class B System Compatibility HEN041 2 X H 264 4 Channel 1080p Embedded Network Video Recorder HEN081 2 X H 264 8 Channel 1080p Embedded Network Video Recorder HEN161 2 X H 264 16 Channel 1080p Embedded Network Video Recorder Recommended Accessories HQA WK Wall Mount HQA...

Страница 88: ...C HLC WDR 120 dB White Balance Auto Manual Gain Control Auto Manual Noise Reduction 3D DNR Motion Detection Up to 4 areas Privacy Masking Up to 4 areas Video Compression H 264 H 264H H 264B MJPEG Frame Rate HEW2PR2 25 30 fps 1920 1080 2 MP 25 30fps 1280 1024 SXGA 25 30fps 1280 960 1 3 MP 1280 720 720p 704 576 704 480 D1 352 288 352 240 CIF HEW4PR2 20 fps 2688 1520 4 MP 20 fps 2560 1440 4 MP 25 30 ...

Страница 89: ...e Humidity 95 Ingress Protection Rating IP66 Dimensions 4 80 4 02 in 122 0 102 0 mm Weight 1 21 lb 0 55 kg Regulatory FCC Part 15B Class B System Compatibility HEN041 2 X H 264 4 Channel 1080p Embedded Network Video Recorder HEN081 2 X H 264 8 Channel 1080p Embedded Network Video Recorder HEN161 2 X H 264 16 Channel 1080p Embedded Network Video Recorder Recommended Accessories HQA WK Wall Mount HQ...

Страница 90: ...LC HLC WDR 120 dB White Balance Auto Manual Gain Control Auto Manual Noise Reduction 3D DNR Motion Detection Up to 4 areas Privacy Masking Up to 4 areas Video Compression H 264 H 264H H 264B MJPEG Frame Rate HBW2PR2 25 30 fps 1920 1080 2 MP 25 30fps 1280 1024 SXGA 25 30fps 1280 960 1 3 MP 1280 720 720p 704 576 704 480 D1 352 288 352 240 CIF HBW4PR2 20 fps 2688 1520 4 MP 20 fps 2560 1440 4 MP 25 30...

Страница 91: ...ative Humidity 95 Ingress Protection Rating IP66 Dimensions 2 89 3 14 x 8 46 in 73 4 79 7 214 8 mm Weight 1 43 lb 0 65 kg Regulatory FCC Part 15B Class B System Compatibility HEN041 2 X H 264 4 Channel 1080p Embedded Network Video Recorder HEN081 2 X H 264 8 Channel 1080p Embedded Network Video Recorder HEN161 2 X H 264 16 Channel 1080p Embedded Network Video Recorder Recommended Accessories HBS2 ...

Страница 92: ...ies The FCC compliance logo This logo indicates that the product conforms to Federal Communications Commission compliance standards The direct current symbol This symbol indicates that the power input output for the product is direct current The alternating current symbol This symbol indicates that the power input output for the product is alternating current The RCM compliance logo This logo indi...

Страница 93: ......

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