Hologic R2 DM, Руководство пользователя

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Part 4: Alerts
Images didn’t print out
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Make sure the study processed successfully, or that there were no printer alerts. If a
case did not scan and/or process successfully, it will not print out.
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If the system couldn’t find the printer, it will generate an alert. To find out if there
was an alert, check the Alerts screen.
•
If the study processed correctly, check to make sure that printing is enabled. See
‘
Configuring CAD Results Printing ’ on page 70 for information on turning
printing on/off. If printing is turned off, turn it on and reprocess the study in the
Image Correction screen.
•
If none of these steps fixes the problem, contact Hologic Technical Support.
Note: Not all scanned images are printed. Only four images appear on the printout.
Images which have not been processed by CAD, and reversed views do not print.
Images do not appear on my display unit
Typically, this happens when there is a delay on the processing unit.
•
Check the processing unit for alerts.
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If there were no alerts, wait ten minutes, check the display unit again.
•
Ask your system administrator if there have been network problems.
•
If after ten minutes the images don’t display and your network is up, contact your
Hologic Service Representative.
Note: R2 display units do not display all scanned images. For more information, see
‘ 2.6. System Inputs and Outputs ’.
Monitor isn’t working
The monitor power switch may have been accidentally turned off. The processor unit
is probably still working. Switch the monitor back on. If this doesn’t work, verify that
the monitor power cable is securely fastened.
Main screen is frozen and I can’t do anything
Contact Hologic Technical Support. They will log in remotely using HologicConnect
and troubleshoot the system. DO NOT just turn off the system; if you do, the
software may not shut down properly, which can result in other problems.
Patient ID flash on the printout is backwards
•
Typically, this happens when you scan the case with a Manual protocol and loaded
the stack or case upside down. See ‘
3.10. Correcting Scanned Images ’ for
instructions on adjusting the image orientation.
•
This problem can also occur if the service configuration is incorrect. If the
problem persists, contact Hologic Technical Service.
Radiologist needs CAD quickly
For sites that archive images to PACS, a radiologist may request a quick turnaround
for CAD results from certain films without waiting for the system to scan all films.
Splitting the films into two cases may be undesirable because that produces separate
studies at the PACS for the case. In such a situation, you can turn off Archiving (see
58 R2 DM User Manual – PN MAN-01044 Rev 001