Malfunctions and solutions
The cPH2 performs various internal test routines to ensure proper and safe operation. In
order to take appropriate measures in the event of a fault and to restore operation, you
must first establish beyond doubt what type of fault is present.
DANGER!
Life-threatening voltages
occur inside the charging station!
Opening
and subsequent work on the charging station may only be
carried out by
be carried out by
qualified personnel
.
The following malfunctions may occur:
Malfunction
Possible cause
Proposed solution
The LEDs
have no
function.
No mains voltage is
applied to the cPH2.
The external power supply of the cPH2 is
interrupted: Check the pre-switched circuit
breakers in the supply line.
An internal control fuse has tripped.
Error of the internal 12V
DC power supply unit
Check internal 12V operating voltage or
contact support if necessary
Vehicle is not
detected (LED
remains on
"green")
The charging cable is
not correctly connected
to the vehicle or the
Wallbox.
Remove the charging plug from the vehicle
and plug it in again: make sure that the
plug is correctly seated in the vehicle
socket.
Check the vehicle charging socket as well
as that of the Wallbox (if present) for
possible interfering objects or dirt.
The LEDs
flash "red".
The cPH2 detects a
malfunction e.g.:
internal DC fault current
detection has triggered,
internal MID counter
not detected.
Disconnect the vehicle and then briefly
disconnect the Wallbox from the mains to
restart it.
If an internal energy meter (MID meter) is
installed, check its function. Check the
voltage of the AC supply line.
Installation and operating manual
cPH2
charging station
Version: 1.0.9
23
