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Motor Fails to Run
Corrective Measure(s)
On/Off switch turned off
• Make sure that both power switches are turned on. First turn on
the rear power switch (to the 1 position); then turn on the power
button on the front-left side of the machine.
Machine not receiving power
• Check that the power connector is securely plugged into the
back of the machine and the three-prong end is plugged into the
power source.
Uneven Quilt Design
Corrective Measure(s)
Take-up rollers may be bowed
or bent
• Make certain the fabric is not rolled too tight, causing the poles to
bow. Check that poles are inserted completely together with the
push pins engaged so bowing won’t occur.
Leaders are stretched or worn
• If fabric is beginning to stretch or fray, contact Handi Quilter to
purchase replacement leaders.
Thread Breaks
Corrective Measure(s)
Thread is poor quality or may
have severe twisting or thread rot
• Look for severe twisting of threads when approximately 12 to 15
inches has been pulled off, with the ends pinched together. Cotton
threads are particularly susceptible to dry rot or wet rot which
makes thread brittle. Do not use poor quality thread, or thread
that is rotted or brittle.
Top and bobbin tensions not
balanced
• Balance the tension of the needle thread after ensuring the
bobbin tension is adjusted correctly. (For more information about
adjusting tension, see Bobbin and Bobbin Tension and Easy-Touch
Tension™ in the Using Your Machine section of this manual.)
The machine head has been
threaded incorrectly or thread
spools are not positioned
correctly
• Check that the machine is threaded correctly.
• Inspect for accidental double wrapping of thread on
thread guides.
• Inspect the thread mast, making sure the eyelets of the mast are
directly over the spools.
• Inspect the vertical positioning of the thread cones. Tipped cones
can dramatically affect thread tension and can cause breakage.
Debris in tension discs
• Inspect for particles and remove any fuzz or debris.
Bobbin rotation is not smooth
• Change the bobbin. The slightest hesitation of the bobbin
rotation can be the cause of dramatic tension change and
thread breakage.
Needle is burred, bent or dull, or
installed incorrectly
• Change the needle at least once per quilt. Make sure the needle is
installed to the top of the stop hole in the needle bar.
