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Fault
Code
Description
Trigger Condition
Action
18
Drain Pump
Clearing
Algorithm Failed
Pressure sensor indicates
water in the tub after
attempting to drain.
• Fill tub using Service Mode test 7 and
check drain pump operation using
Service Mode test 12.
• Check drain hose for blockages.
• Confirm standpipe height is within
recommended guidelines.
• If pump does not operate, check that
the resistance of the pump matches
resistance table and verify 120 VAC
while pump is operating at J512.
• Check pressure tube for pinches where
it goes through top cover grommet.
• Use pressure sensor test 10 to ensure
correct pressure sensor operation.
• Check pressure tube for trapped water.
• Ensure pressure chamber port is free
from obstruction using drill bit size 1/16-
in. by hand so as not to drill through the
inner wall.
19
UI State Timeout This will happen if a cycle
is paused for greater
than 24 hours or if the
pressure sensor reads
greater than 0.5-in. while
the machine is off for
greater than 24 hours.
• Check for leaking water valves.
• Use pressure sensor test 10 to ensure
correct pressure sensor operation.
• Consumer education on leaving
sopping wet items in basket for more
than 24 hours.
• Pausing the machine for greater than
24 hours can cause this.
• Can be caused by out-of-balance.
• Can be caused by starting a cycle with
the "no spin" option selected.
• Check the output voltage from the
pressure sensor to ensure it matches
the water level in the basket according
to the pressure sensor chart.
• Check pressure tube for trapped water.
• Ensure pressure chamber port is free
from obstruction using drill bit size 1/16-
in. by hand so as not to drill through the
inner wall.
20
Critical Flood
Level by Gallons
Water volume into the tub
exceeded 41 gallons as
calculated by the control.
1. Pressure tube is
momentarily pinched,
has water in it, partial
blockage if Flood fault
12 occurs.
2. Low water pressure/
flow or permanent
pressure system
blockage if NO Flood
fault 12 occurs.
• Check pressure tube for pinches where
it goes through top cover grommet.
• Check pressure tube for trapped water.
• Check for any leaking water valves.
• Check home water pressure.
• Check the output voltage from the
pressure sensor to ensure it matches
the water level in the basket according
to the pressure sensor chart.
22
Out of Balance
(OOB) During
Dry Load Sense
Large wet/OOB load
being washed. This is
set if OOB condition
is detected during dry
load sense algorithm.
Dry load sense will be
abandoned and wet load
sense will be started.
• Check for excessively OOB load.
Customer Education on how to
distribute load.
• Check the basket for excessive friction
or for being excessively out of round.
Basket should spin freely and without
wobble. If friction is found, remove it. If
basket is bad, replace it.
• Check speed sensor for loose
connection to the motor.
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