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Fault Codes
Fault
Code
Description
Trigger Condition
Action
0
No Faults
Displayed in Service
Mode only when there are
no faults to display.
• Displayed when no faults are found.
1
Lock Monitor
This fault is set if the
motor shaft speed
exceeds 45 RPM for 5
seconds while in spin
mode and unlocked. This
fault can also occur if the
basket is manually spun
by hand.
• Check the door lock using Service
Mode spin test 14.
• Check door lock harness connectors
both at the main board and at the door
lock assembly.
• Replace door lock if this happens
frequently.
2
Door Monitor
Control did not get
Door closed signal from
switch while motor was
moving. Could mean
the switch didn’t close
or control didn’t get the
signal because of lack of
connection.
• Check the door lock using Service
Mode spin test 14.
• Check door lock harness connectors
both at the main board and at the door
lock assembly.
• Replace door lock if this happens
frequently.
3
Locked Rotor
Monitor
For 5 straight seconds
control not seeing signal
changes indicating the
motor is turning while
trying to spin. Could
mean the motor isn’t
rotating or control didn’t
get the signal because of
lack of connection.
• Physically check the washer for
anything preventing motor movement.
• Verify hall sensor is connected to the
main harness. Put washer in Service
Mode and run test 14 (Spin). If hall
sensor is bad or disconnected, the
basket will start to spin normally and
then stop spinning after approximately
5 seconds. Ensure hall sensor is
properly connected and positioned
on the motor. If basket spins for
approximately 15 seconds, the hall
sensor is most likely NOT the cause.
• Measure the resistance of each motor
phase winding, If TCO is tripped, wait
approximately 45 minutes for TCO
to reset and make sure motor moves
freely and that nothing is jamming it,
replace motor if it does not.
• Check the door lock using service
mode spin test 14.
• If unit doesn’t spin, replace inverter
board or the main board.
6
Critical Flood
Level by
Pressure
Control received an
extended period of
pressure readings that is
nearing over-flow levels.
Voltage Output must be
present. Could mean
water did get that high
due to briefly stuck water
valve. Voltage output of
sensor too high for actual
water level because
of sensor or water in
pressure tube increasing
pressure.
• Check pressure tube for pinches where
it goes through main board.
• Check pressure tube for trapped water.
• Check water valve operation and for
any leaking water valves.
• Use pressure sensor test 10 to ensure
correct pressure sensor operation.
• Ensure pressure chamber port is free
from obstruction using drill bit size 1/16-
in. by hand so as not to drill through the
inner wall.
(Continued Next Page)