Water Softener
Weichwassermeister
®
GSX 5, GSX 10, GSX 10-I
Order no.-Nr. 075 187 970-inter Edited by: KONS-nkes-mrie G:\BA-187970-INTER_GSX 5-10.DOC
6
2 | Warranty
All devices and systems supplied by Grünbeck Wasseraufbereitung
GmbH are manufactured according to the most recent technical stand-
ards and subjected to a comprehensive quality assurance system. All
warranty claims are subject to our General Terms and Conditions (see
below):
Terms and Conditions of Sale and Delivery (excerpt)
. . . . . . . .
11. Warranty
a)
If goods and services are supplied which are obviously
defective, the Customer must report such defects
within 8 (eight) days after receipt of such goods and
services in order to maintain the liability claims.
b)
If the defect is of such a nature that only a spare part
needs to be replaced, Grünbeck shall have the right to
request the Purchaser to replace the new part deliv-
ered by us if the costs for sending a technician to the
Purchaser's site are unreasonably high.
c) The warranty periods are:
- two years: for devices for private use (natural per-
sons)
- one year: for devices for industrial or commercial
use (companies)
- two years: for all DVGW-certified devices, also for
industrial or commercial use within the framework
of the liability agreement with the ZVSHK.
after delivery/acceptance. This excludes electrical parts
and parts which are subject to wear and tear. The
warranty period shall only apply if the operating in-
structions are observed meticulously, if the device is
mounted, commissioned, operated and maintained
properly, and/or if a maintenance contract is made
within six months. If these requirements are not met,
the warranty shall be void. The warranty shall be void
if the purchaser uses dosing agents or chemicals sup-
plied by other manufacturers and if the quality and
composition of such dosing agents or chemicals is be-
yond Grünbeck's control.
Grünbeck shall not be liable for defects or damage
resulting from inept handling or operation.
d) Grünbeck shall only be liable if the Customer performs
the maintenance work as stated in the operating in-
structions or has the maintenance work performed in
such a way and if the Customer uses spare parts sup-
plied or recommended by Grünbeck.
e) Grünbeck shall not be liable for damage resulting from
frost, water or electrical over-voltage or from parts
which are subject to wear and tear. This applies in par-
ticular to electrical parts.
f) The claims of the Purchaser are limited to repair or re-
placement, as the case may be, at the discretion of
Grünbeck. Grünbeck shall have the right to several at-
tempts to repair. If Grünbeck fails to repair or re-place the
defective delivery within a reasonable time, the customer
shall have the right to either cancel the contract or de-
mand an appropriate reduction of the purchase price.
g) In case of complaints with regard to systems that are
not installed in Germany, the warranty claim will be
settled by the local technical customer service author-
ised by Grünbeck. If no technical customer service is
designated in the specific country, the assignment of
Grünbeck’s technical customer service shall end at the
German border. All additional cost, apart from the ma-
terial required, shall be borne by the customer.
. . . . . . . .
3 | How to use the operation manual
This operation manual is designed for the operators of our systems. It is
divided into several chapters which are listed in alphabetic order in the
table of contents on page 2. In order to find the information you are
looking for, please refer to page 2 for the corresponding chapter.
The header and the page numbers also indicate the corresponding
chapter and therefore will help you to find your way within the opera-
tion manual.
