Chapter 9 – License Agreement & Warranty
Firebird 2
On-line Manual
Warranty Statement
ADVANCED GRAVIS COMPUTER TECHNOLOGY ("GRAVIS") warrants this
PRODUCT against defects in material and workmanship under normal use and
service for three years from the original date of purchase. GRAVIS, at its
option, shall repair or replace the defective unit covered by this warranty.
Please retain the dated sales receipt as evidence of the date of purchase. You
will need it for any warranty service.
To obtain warranty service during the warranty period you must:
1) Call Gravis Technical Support at (610) 266-9505.
2) Give a full description of the problem.
3) Get a Return Authorization Number (RA#).
4) Pack the PRODUCT in its original packaging or any other secure box so
that no further damage occurs. Enclose a letter inside the package giving
us your name, address, phone number, RA# and a brief description of the
problem. You must also enclose a copy of the sales receipt.
5) Clearly mark the outside of the package with the RA#. We will not accept
any return without an RA# marked on the outside of the package. Please
send the PRODUCT POSTAGE PREPAID.
