Application Guidelines
Troubleshooting Communications Problems
076R174-000
SpectraComm SDT
A-9
Issue 4
Installation and Operation Manual
Troubleshooting Communications Problems
Ethernet (LAN) Communication Problems
•
IP Address not set correctly in the SC-SDT.
•
Cables not installed.
•
Default Route not set when router exists.
1. Connect a VT100-compatible terminal to the CTRL port to check the IP Address and mask in
the SC-SDT and ensure the values is correct.
2. Perform ping to determine whether the SC-SDT is communicating on the network.
WAN Communication Problems
•
IP Address not set correctly in SC-SDT (if using IP Addressing on a sub-interface).
•
IP Address for the SC-SDT in the network manager not correct.
•
Cables not installed.
1. At the command prompt, type
show mgt
to check that the ethernet0 interface is
UP
on all
interfaces you intend to use, and to check that you have a path for the destination IP to route to
the interface.
2. Perform ping to determine whether the SC-SDT is communicating on the network.
3. If ping was not successful, make sure that the link connection is established.
WEB Communication Problems
•
Browser not configured for accessing SC-SDT.
•
Eight web management sessions already in progress.
1. At your browser, ensure that cookies are enabled.
2. Ensure that your user name and password have been entered correctly.
3. Check that SC-SDT has been configured with HTTP enabled.
Содержание SpectraComm SDT
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