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Document: GAR_SM_4601777 (4/16)
Troubleshooting
Section 5
Platen not moving
High temperature switch
tripped
Test that contactor is disengaged by
power cycling grill and listening for
contactor
Over travel switch tripped
Check limit switches, ensure wiring is
routed correctly
Hood height not set or set too
low
Go to Settings/Hood Height Calibration
to check setting
Actuator failure
Check the actuator for damage, feel
for motor vibration indicating motor is
attempting to move
Platen motor fuse blown
Check SIB fuse, replace and recheck
Loose connector on SIB
Check that all wires are fully inserted in
connector block and that connectors
are properly seated on SIB by pushing
down on connector (do not pull)
EMI interference
Check that CAT 5 (network) cable is
routed away from SIB
Clamshell Issues (continuation)
Problem
Possible Cause
Action
Platen over travel
Gap calibration lost or incorrect
Verify gap using gauge block, retry gap
calibration if necessary
Hood height set too high
Go to Settings/Hood Height Calibration
to lower setting
Limit switch failure
Check limit switch for correct operation
Loose connector on SIB
Check that all wires are fully inserted in
connector block and that connectors
are properly seated on SIB by pushing
down on connector (do not pull)
SIB I/O failure
Check LED and manually operate limit
switches.
Upper reference switch in
wrong position
Check upper reference switch is
positioned below over travel switch
Limit switch bracket loose
Check bracket and tighten if necessary
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