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11 Problem Solving

This chapter provides possible solutions to various problems you may encounter

with the machine.

Troubleshooting ........................................................................................148

Machine Problems ....................................................................................149

Image Quality Problems ...........................................................................153

Copying Problems ....................................................................................159

Printer Problems .......................................................................................162

Scan Problems .........................................................................................164

Network Related Problems .......................................................................167

Error Code ................................................................................................172

Paper Jams...............................................................................................179

Document Jams........................................................................................184

Содержание DocuCentre S1810

Страница 1: ...DocuCentre S2010 DocuCentre S1810 FUJI XEROX INTERNAL USE ONLY 開示範囲プログラムメンバー指定期間販売開始まで取り扱い禁複写作成責任者 DE 部作成日 2012 4 12 ...

Страница 2: ...ji Xerox is not responsible for any direct and indirect damages arising from or caused by such data loss Fuji Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking Important 1 This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied or modified in whole or part without the written consent of t...

Страница 3: ...ironment 21 About License 22 Libcurl 22 FreeBSD 22 WIDE DHCP Client 23 MD5 24 Legal Notice 25 2 Environment Settings 27 Supported Environment 28 Print Feature 28 Scan Feature 28 Interface Cables 29 Using the USB Interface 29 Using the Ethernet Interface 30 Setting the Network Environment 31 Setting the Machine s IP Address IPv4 31 Setting the Machine s IP Address IPv6 31 Activating the Communicati...

Страница 4: ...ver Modes 55 Control Panel 56 Machine Status 59 Icons 60 Account Modes 62 Types of Account Modes 62 Logging In the Machine in the Single Account Mode 63 Logging In the Machine in the Multiple Account Mode 64 Setting the Options Configuration 67 4 Loading Paper 69 Paper Types 70 Supported Paper Weights and Sheet Counts 70 Supported Paper Type 71 Unusable Paper 74 Storing and Handling Paper 74 Loadi...

Страница 5: ...on 98 Managing the Copy Paper with Accounting 99 Operations when using the Copy Feature 99 6 Scan 101 Scanning Procedure 102 Placing the Document 102 Using the Scan Feature 105 Loading Scan Data Using a PC Based Application 106 Operations during Scanning 107 Stopping the Scan Job 107 7 Print 109 Major Print Driver Functions 110 Printing 111 Operations during Printing 112 Stopping the Print Job 112...

Страница 6: ... Document Feeder Rollers 146 11 Problem Solving 147 Troubleshooting 148 Machine Problems 149 Image Quality Problems 153 Copying Problems 159 Unable to Copy 159 Copy Output Problems 160 Printer Problems 162 Unable to Print 162 Print Output Problems 163 Scan Problems 164 Unable to Scan 164 Unable to Load Scan Data to a PC 165 Scan Image Quality Problems 166 Network Related Problems 167 Problems Usin...

Страница 7: ... Use of the Machine 194 Notes and Restrictions on the Use of the Copy Feature 195 Notes and Restrictions on the Use of the Print Feature 195 Notes and Restrictions on the Use of the Scan Feature 196 Notes and Restrictions when Connecting to Internet or Intranet 196 Notes and Restrictions when Operating from Computers 196 Notes and Restrictions for Using TCP IP LPD Port9100 197 Notes and Restrictio...

Страница 8: ...8 ...

Страница 9: ... how to use this guide as well as safety notes and legal notice you should read before using the machine z Preface 10 z Types of Manuals 11 z Using This Guide 12 z Safety Notes 14 z Regulations 21 z Environment 21 z About License 22 z Legal Notice 25 ...

Страница 10: ...fore use This guide assumes that you have a basic knowledge of the operating environment of the personal computer in use and networking environments For information on the environment of the personal computer in use and the basic knowledge and operations of networking environments refer to the manuals provided with the personal computer operating system and network system After reading this guide ...

Страница 11: ...ion Guide Booklet The guide describes a quick reference for the basic operations daily maintenance and problem solving for this machine Manual HTML The manual describes installation and configuration procedures for print drivers and the printer environment This manual is included in the Driver CD Kit Print Driver Help The help describes print features and operations Guides for Optional Components ...

Страница 12: ...o use CentreWare Internet Services 4 Loading Paper Describes the types of paper and other media that you can use on the machine and how to load paper in a tray 5 Copy Describes the basic operation and features of the copy feature 6 Scan Describes the basic operations and features of the scan feature 7 Print Describes the basic printing operations 8 Tools Describes the System Administration mode as...

Страница 13: ...A cross reference included in this guide z Names of CD ROM features and screen messages and input text z Folders files applications button or menu names displayed on the screen z Names of menus commands windows or dialog boxes displayed on the computer screen and their buttons and menu names button z Hardware buttons on the control panel key z Keys on the keyboard of the computer z Path to a certa...

Страница 14: ...re information Used for item that if not followed strictly can lead death or severe or fatal injuries and the possibility to do it is comparatively high Used for items that if not followed strictly can lead to severe or fatal injuries Used for items that if not followed strictly can cause injuries to user or damages to machine A symbol for items to pay attention to when handling machine Follow ins...

Страница 15: ...th wet hands It may cause electric shock Do not put an object on the power cord Always keep the plug connection free of dust The dusty and damp environment may bring about minute electric current in a connector It may generate heat and eventually cause a fire accident To avoid the risk of electric shock and a fire accident only use the power cord supplied with this product or the ones designated b...

Страница 16: ...rials such as curtains z In the hot humid dusty or poorly ventilated environment z In the place receiving direct sunlight z Near cookers or humidifiers This product weighs 36 kg Document Feeder Model When moving it always carry it by a team of two persons to avoid mishandling or injury When lifting this product one to hold the bottom of the folded bypass tray on the left side of the product and th...

Страница 17: ...over and cause injuries Always lock the wheels of this product after installation Otherwise it may fall over or slide and cause injuries To bundle wires and cables always use the cable ties and spiral tubes that Fuji Xerox supplies Otherwise it may cause some defects 1100 9 100 595 325 9 80 100 569 391 1460 400 10 10 10 10 front back back front left left right right ...

Страница 18: ...roduct emits unusual noise or odor z The power cord is cracked or worn down z A circuit breaker fuse or any other safety device becomes activated z Any liquid is spilled into the product z The product is soaked in water z Any part of the product is damaged Do not insert any object into slots or openings of this product Do not put any of the followings on the product z Liquid container such as flow...

Страница 19: ...e document glass It may break the glass and cause injuries Ventilate well during extended operation or mass copying It may affect the office air environment due to odor such as ozone in a poorly ventilated room Provide proper ventilation to ensure the comfortable and safe environment Consumable Store all consumables in accordance with the instructions given on its package or container Use a broom ...

Страница 20: ...fresh air location and rinse your mouth with water If you swallow toner spit it out rinse your mouth with water drink plenty of water and consult a physician immediately Fusing Unit Safety When removing the fusing unit always switch off first and wait for 40 minutes until it cools off Location of Warning and Caution Labels Always follow all warning instructions marked on or supplied with this prod...

Страница 21: ...e to radio communications Operation of this product in a residential area is likely to cause harmful interference in which case the user is required to correct the interference at their own expense Changes and modifications to this product not specifically approved by Fuji Xerox may void the user s authority to operate this equipment Product Safety Certification UL CB This product is certified by ...

Страница 22: ...ER DEALINGS IN THE SOFTWARE Except as contained in this notice the name of a copyright holder shall not be used in advertising or otherwise to promote the sale use or other dealings in this Software without prior written authorization of the copyright holder FreeBSD This product contains the part of FreeBSD codes The FreeBSD Copyright Copyright 1994 2006 The FreeBSD Project All rights reserved Red...

Страница 23: ...e following conditions are satisfied 1 Both the copyright notice and this permission notice appear in all copies of the software derivative works or modified versions and any portions thereof and that both notices appear in supporting documentation 2 All advertising materials mentioning features or use of this software must display the following acknowledgement This product includes software devel...

Страница 24: ...nse is also granted to make and use derivative works provided that such works are identified as derived from the RSA Data Security Inc MD5 Message Digest Algorithm in all material mentioning or referencing the derived work RSA Data Security Inc makes no representations concerning either the merchantability of this software or the suitability of this software for any particular purpose It is provid...

Страница 25: ...items that may be illegal to copy or print in your country z Currency z Banknotes and checks z Bank and government bonds and securities z Passports and identification cards z Copyright material or trademarks without the consent of the owner z Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of dou...

Страница 26: ...1 Before Using the Machine 26 Before Using the Machine 1 ...

Страница 27: ...ere on some models Make them when you have mounted an option requiring them For more information contact our Customer Support Center z Supported Environment 28 z Interface Cables 29 z Setting the Network Environment 31 z Activating the Communication Port To Use 32 z Using CentreWare Internet Services 34 z Installing the Print Driver Scan Driver 45 ...

Страница 28: ...tting when using the Port9100 port Note This feature is available when the optional Simple Network Print Kit is installed For information on how to set TCP IP refer to Setting the Network Environment P 31 For information on how to activate a communication port refer to Activating the Communication Port To Use P 32 Scan Feature The machine supports the scan feature using the USB interface connectio...

Страница 29: ...g the USB Interface The machine supports the USB 1 1 2 0 interface To connect the USB cable 1 Press the power switch to the position to turn the power OFF Note Check that the display of the status machine diagram is turned off 2 Connect a USB cable to the USB 1 1 2 0 interface connector 3 Connect the other end of the USB cable to the computer 4 Press the power switch to the position to turn the po...

Страница 30: ...the machine To connect the Ethernet interface 1 Press the power switch to the position to turn the power OFF Note Check the display of the status machine diagram is turned off 2 Connect a network cable to the Ethernet interface connector Note Prepare a network cable suitable for your network connection When you replace the network cable contact our Customer Support Center 3 Press the power switch ...

Страница 31: ...dress from the control panel refer to Network Settings P 122 After setting the program numbers from 1008 to 1020 print out the System Settings Report and check the applied settings Setting the Machine s IP Address IPv6 The machine supports IPv6 addresses in an IPv6 network environment The machine s IP address type is set to IPv4 by factory default To use the machine in an IPv6 network environment ...

Страница 32: ...n CentreWare Internet Services P 36 To activate a communication port 1 Start CentreWare Internet Services For more information refer to Installing the Print Driver Scan Driver P 45 2 Click the Properties tab 3 Select Connectivity from the menu on the left Port Description SNMP Activate this port when using the SNMP protocol used for operations such as loading the machine s information to the print...

Страница 33: ...Activating the Communication Port To Use 33 Environment Settings 2 4 Click Port Settings and check the checkbox of the desired port 5 Click Apply Note Restart the machine to enable the new settings ...

Страница 34: ...gs Operating Systems and Web Browsers The operation of CentreWare Internet Services has been verified for the following web browsers Web Browser Settings Specifying the machine s address in the web browser is recommended Note If you specify the machine s address using a proxy server service response time may be slow or screens may not appear If these problems occur you will need to set the machine...

Страница 35: ...our web browser s address bar enter the machine s IP address or URL then press the Enter key The top page of CentreWare Internet Services is displayed z Example IP address IPv4 z Example IP address IPv6 z Example URL Note If your network uses DNS Domain Name System and the machine s host name is registered on the domain name server you can access the machine using the Internet address combining th...

Страница 36: ...de is in the system administration mode or there are any current or pending jobs Also you cannot operate the machine control panel while entering the system administration mode from a computer Important Double byte characters cannot be used in CentreWare Internet Services Properties Tab Description Machine Model The product name is displayed Serial Number The product serial number is displayed Tab...

Страница 37: ...e You can set the time elapse from the last operation until the machine enters Low Power mode You can set a value between 1 and 60 minutes Default 1 Time to Sleep Mode You can set the time elapse from Low Power mode until the machine enters Sleep mode You can set a value between 1 and 239 minutes Default 1 Apply button You can apply changes by pressing this button Internet Services Settings Genera...

Страница 38: ...ame You can set the host name You can enter up to 1 to 32 single byte alphanumeric characters or hyphens Note Hyphens cannot be used as the first or last character in the string z IPv4 IP Address Resolution You can set the method used to acquire the IP Address Subnet Mask and Gateway Address You can select from STATIC DHCP BOOTP RARP or DHCP Autonet for the address acquisition method Default DHCP ...

Страница 39: ... characters Default blank private Trap Community Name You can enter the community name for trap notification up to 32 ASCII code characters Default blank SNMP_trap System Administrator s Login ID You can enter information related to the person in charge of maintenance of the machine up to 127 ASCII code characters Default blank Authentication Failure Generic Traps You can check Enabled to send an ...

Страница 40: ... Failure events z Delete button You can delete the traps specified for the trap notification recipient IP address by pressing this button z Edit button You can display the notification information for the trap you are using You can specify the events for which to send notification Apply button You can apply changes by pressing this button Note Reboot machine to enable new settings LPD Connectivity...

Страница 41: ...ayed z End of Job Timeout You can set the amount of time the machine waits before terminating the connection when incoming data stops between 2 and 3600 seconds Default 60 z PDL Switching Enabled is displayed Apply button You can apply changes by pressing this button Note Reboot machine to enable new settings HTTP Connectivity Protocol You can set the HTTP protocol Configuration z Connection Enabl...

Страница 42: ... set the prefix length of the IP address that is allowed from access Default 0 z Edit button The Edit IP Filter Rule IPv4 screen is displayed You can edit the IPv4 address that is allowed from access Source IP Address You can set the IP address that is allowed from access Source IP Mask You can set the prefix length of the IP address that is allowed from access Default 0 z Delete button You can de...

Страница 43: ...stem administrator s user ID and passcode System Administrator Settings z Administrator s Login ID You can enter the system administrator s user ID between 1 and 32 ASCII code characters in length excludes Default 11111 z Administrator s Passcode You can set the system administrator s passcode between 4 and 12 ASCII code characters or blank Default x admin z Retype Administrator s Passcode You nee...

Страница 44: ... link to support information by pressing this button z Name You can enter the link name between 1 and 63 ASCII code characters z URL You can enter the link address between 1 and 63 alphanumeric characters including the at symbol percent sign period colon forward slash hyphen tilde question mark and ampersand which are valid Apply button You can apply changes by pressing this button ...

Страница 45: ...HTML included on the CD ROM Be sure to restart the computer immediately after installing the scan driver Note This feature is not available on a network environment Print Driver Name Description FX DocuCentre XXXXX Click Print Driver in the Main menu of the Driver CD Kit to start the installation The standard print driver Converts the data created by the application software to images before sendi...

Страница 46: ...allation tool on the Driver CD Kit CD ROM Follow the instructions provided in the CD ROM Documentation HTML included on the CD ROM Uninstalling Other Software To uninstall other software installed from the Driver CD Kit CD ROM see the application s Readme file Readme files can be displayed from the Product Information HTML on the CD ROM ...

Страница 47: ...omponent and describes basic operations such as how to turn the power ON OFF and use the control panel z Machine Components 48 z Power Source 52 z Energy Saver Modes 54 z Control Panel 56 z Machine Status 59 z Account Modes 62 z Setting the Options Configuration 67 ...

Страница 48: ... Copies and prints are delivered here facing down 5 Front cover Open this cover to replace consumables 6 Tray 1 standard tray Load paper here 7 Tray 2 One Tray Module Optional Optional tray Load paper here 8 Stand Mounts the machine on the floor Contains storage space for paper This stand is available when the One Tray Module is installed 9 Locking casters Locks the wheels of the machine Lock thes...

Страница 49: ...information refer to Power Source P 52 2 Power cord connector Connects the power cord 3 Adjusting foot Prevents the machine from toppling over Move the machine to its installation site and then rotate this adjuster in clockwise direction until it touches a floor 4 USB 1 1 2 0 interface connector Type B Connect a USB 1 1 2 0 cable 5 10BASE T 100BASE TX interface connector Connect a network cable No...

Страница 50: ... 3 Inside No Component Description 1 Toner cartridge Contains toner the powder used to form the image 2 Drum cartridge Contains photoconductors 3 Fusing unit Fuses toner on paper Important Do not touch this unit as it is extremely hot 1 3 2 ...

Страница 51: ...Description 1 Document feeder cover Open this cover to remove any jammed paper 2 Inner cover Open this cover to remove any jammed paper 3 Document guides Aligns the edges of documents 4 Document feeder tray Load documents here 5 Document stopper Prevents outputs from falling off 6 Document output tray Outputs are delivered here 7 Narrow glass strip Scans the loaded documents 5 6 7 1 3 4 2 ...

Страница 52: ...in the right image The machine is not accessible while it s warming up Make sure that the power cable is connected to the machine and the wall outlet properly Switching the Power Off Important Do not switch the power off in the following situations If the power is switched off the processing data may be erased z While data is being received z While a job is being printed z While a job is being cop...

Страница 53: ...Power Source 53 Product Overview 3 2 Press the power switch to the position to switch the power off ...

Страница 54: ...s in an energy saver mode You can set the length of time to wait until the machine enters Low Power Sleep mode Low Power mode is set to 1 min and Sleep mode to 1 min at the time of factory shipment If the machine is left idle for 1 minute it switches to Low Power mode and then to Sleep mode if left idle for another minute after that You can set the amount of time the machine waits before entering ...

Страница 55: ...tances Exiting Low Power mode z Receiving a job z Pressing the Energy Saver button z Entering the system administration mode from a computer Exiting Sleep mode z Receiving a job z Pressing the Energy Saver button z Entering the system administration mode from a computer z Pressing any button on the control panel z Taking out or putting in a tray z Opening or closing the document cover z Opening or...

Страница 56: ...ning size and orientation for using the document glass When the document is placed on the document feeder the scanning size is set automatically The scanning size changes on the status machine diagram every time that the button is pressed For more information refer to Original Size P 92 4 Numeric keypad Press these numeric buttons to enter numbers such as the total number of copies 5 Log In Out bu...

Страница 57: ...tatus machine diagram every time that the button is pressed For more information refer to Setting the Paper Size P 80 16 Status Machine Diagram mimic Displays error locations machine status and other settings For more information refer to Machine Status P 59 17 Reduce Enlarge button Press this button to select a zoom ratio The Reduce Enlarge indicator next to a fixed zoom ratio moves to the next z...

Страница 58: ...ent feeder this feature is automatically enabled For more information refer to Collate P 91 23 Pages per Side button Press this button to use Pages per Side feature Normally the light is off Off The selection moves to the right from Off disabled 2 up 4 up every time that the button is pressed When the button is pressed while 4 up is lit the light is turned off again When 2 up or 4 up is selected t...

Страница 59: ...stem Administrator ID program number and job type Prt for Print Scn for Scan and Err for Error 4 Total Copy display area Displays the total number of copies Also displays a program number or an error code 5 Original Size display area Displays the scanning size and orientation that are specified with the Original Size button when the document glass is used When the document is placed in the documen...

Страница 60: ...ar future Prepare a new drum cartridge No error code is displayed at this point The icon blinks when the drum cartridge needs to be replaced immediately Replace the drum cartridge with a new one The error code J 4 J 7 J 8 or J 9 appears on the status machine diagram For information on how to replace the Drum Cartridge refer to Replacing the Drum Cartridge P 142 Paper Tray Empty This icon is lit wh...

Страница 61: ...king When a paper document jam occurs or any cover is open the notification area blinks as shown below When any paper or document jam occurs will also appear Front cover Left cover A One tray module cover B Tray 1 Tray 2 Bypass tray Document feeder ...

Страница 62: ...n the No Account Mode allowing all users to execute any jobs Single Account Mode A single password is set on the machine in the Single Account Mode Only those who have the password can execute copy jobs on the machine Important Password entry is not required for print jobs or scan jobs Multiple Account Mode Up to 10 user accounts are set on the machine in the Multiple Account Mode You can set a de...

Страница 63: ... in the system settings refer to Account Mode Settings P 119 1 Enter a password using the numeric keypad Note The password is the same as the system administrator s password used for entering the system administration mode from the control panel For information refer to Enter the System Administration Mode P 114 For security reasons as you enter each digit of the password a hyphen appears in the d...

Страница 64: ...t press the Log In Out button again Logging In the Machine in the Multiple Account Mode The following procedure describes how to log in to the machine when the machine is in Multiple Account Mode When the machine is in Multiple Account Mode Id _ _ appears blinking in the status machine diagram For information on how to select an account mode in the system settings refer to Account Mode Settings P ...

Страница 65: ...red account number _ _ _ _ _ _ appears in the status machine diagram 3 Enter a password which corresponds to the account number that you just entered using the numeric keypad For security reasons as you enter each digit of the password a hyphen appears in the display instead of the actual number that you enter Start button Numeric keypad ...

Страница 66: ...e entered password is correct the machine enters Copy Mode and 1 appears in the display The Log In Out button is lit while you are logged in to the machine Note You do not need to log in to the machine for a scan job or print job To log out press the Log In Out button again Start button Log In Out button ...

Страница 67: ...work Print Kit is required For more information contact our Customer Support Center When using this feature activate the SNMP port Default Enabled If you failed to retrieve the information of machine configuration or using the USB interface connection set the information of machine configuration manually For more information click Help in the screen to display the Help Information Follow the steps...

Страница 68: ...g Method is displayed The machine s information is not loaded onto the print driver Complete the following operations 1 Select Specify Address and click Next 2 Enter the printer name or IP Address in the Printer Name or IP Address field 3 Click Finish 4 Click OK ...

Страница 69: ...escribes the paper that can be used with the machine precautions when handling paper and how to load paper in trays z Paper Types 70 z Loading Paper 75 z Changing Paper Size 78 z Setting the Paper Size 80 z Setting the Paper Type 81 ...

Страница 70: ...n the print driver or from a tray that does not support the loaded paper Select the correct paper size type and tray to ensure successful printing Note Basis weight is the weight of one sheet of paper of 1 m2 in size Ream weight is the weight of 1 000 sheets of duodecimo size 788 1 091 mm paper Supported paper sizes z Maximum A3 11 17 z Minimum Tray 1 and 2 B5 Bypass tray A5 5 5 8 5 WARNING Do not...

Страница 71: ...gsm Plain 64 to 90 gsm Heavyweight 91 to 110 gsm Bypass tray only Paper Name Basis Weight gsm Paper Type Notes Countermeasure P paper 64 Plain Tough plain paper suitable for internal documents at the office Paper Name Basis Weight gsm Paper Type Notes Countermeasure Colotech 90 Plain Before copying or printing fan the paper well and reload it in the tray Laserprint 80 Plain Performer 70 Plain Befo...

Страница 72: ...ain 80 Plain Xpress 70 Plain Xtra 75 Plain 80 Plain ECO Enviroguard Paper 75 Plain Explorer 70 Plain 75 Plain 80 Plain A paper 75 Plain H paper 80 Plain Vellum Paper 80 Plain Diplomat 80 Plain PAPER ONE COPIER PAPER 70 Plain Colour Impression 90 Plain PaperOne 80 Plain XeroxOne 80 Plain X treme Platinum 80 Plain Attitude 70 Plain PerfectPrint 80 Plain LQ PAPER 80 Plain Horizon 70 Plain 80 Plain Of...

Страница 73: ... 80 Plain K paper 75 Plain 80 Plain J Paper 82 Plain JD Paper 98 Plain PAPER ONE All Purpose 80 Plain DOUBLE A 80 Plain XEROX ONE 80 Plain WARRIOR 70 Plain Performer 80 Plain Before copying or printing fan the paper well and reload it in the tray Professional 80 Plain Xerox Undertones Several Colours 80 Plain Recycled Pure Recycle 80 Plain Colotech 90 Plain 100 Heavy weight Van Hawk paper 70 Plain...

Страница 74: ...e quality z After opening a package of paper wrap and store any remaining paper We recommend that you store remaining paper in moisture prevention packets z Store paper on a flat surface to prevent bends or warping Please adhere to the following points when loading paper in a tray z Align the stack of paper neatly before loading it in a tray z Do not use creased or wrinkled paper z Do not use warp...

Страница 75: ...size and orientation that was being used for copying or printing and continue copying or printing Auto Tray Switch feature Loading Paper in Trays 1 and 2 Optional The following describes the procedure for loading paper in Trays 1 and 2 When the machine runs out of paper during copying or printing and an error code is displayed on the status machine diagram add paper in the tray Copying or printing...

Страница 76: ...ed with too much force it might cause machine malfunctions Push the tray in all the way until it stops to prevent paper jams Loading Paper in Bypass Tray When printing or copying on the paper that cannot be set in Tray 1 or 2 use the Bypass tray The following describes the procedure for loading paper into the Bypass tray For printing specify the settings on the Paper Output tab using the print dri...

Страница 77: ...paper feed entrance Important Do not load mixed paper types in a tray Do not load paper above the maximum fill line It might cause paper jams or machine malfunctions The machine may not be able to feed or create the desired print quality for some types of heavyweight paper 3 Gently align the paper guides to the loaded paper 4 Execute the copy or print operation ...

Страница 78: ... paper size in Trays 1 and 2 1 Pull out the tray until it stops Important While the machine is copying or printing do not pull out the tray that the job uses To prevent paper jams or loading errors do not load different sizes or types of paper on top of any remaining paper in a tray 2 Remove any paper loaded in the tray 3 For Tray 1 push down the metal plate to the bottom of the tray 4 While pinch...

Страница 79: ...y until it stops Important When pushing the tray in do it slowly If the tray is pushed with too much force it might cause machine malfunctions Note Affix the paper size label to the front of the tray 7 Set the paper size setting Refer to Setting the Paper Size P 80 ...

Страница 80: ...he Size Press 2sec button for more than 2 seconds until the paper size in the paper size display area starts blinking The paper size in the paper size display area blinks and the machine enters paper size setting mode 3 Press the Size Press 2sec button to select the size and orientation of the paper loaded in the selected tray The selected paper size and orientation are displayed in the status mac...

Страница 81: ...rted Paper Type P 71 1 Enter the System Administration Mode Refer to Enter the System Administration Mode P 114 2 Press the program number of the tray that you want to confirm The current value is displayed 3 Press the Size Press 2sec button to start changing the setting 4 Enter the program number of the paper type that you want to set and press the Start button After the entered program number bl...

Страница 82: ...per 82 Loading Paper 4 5 After you confirm the setting press the Log In Out button and exit the System Administration mode Note When you exit the System Administration mode the Log In Out button light is turned off ...

Страница 83: ...5 Copy This chapter describes the Copy features and operations z Copying Procedure 84 z Operations during Copying 89 z Advanced Copy Settings 90 z Managing the Copy Paper with Accounting 99 ...

Страница 84: ...cuments are detected automatically A5 A4 A4 A3 B5 B5 B4 8 5 11 8 5 11 8 5 13 8 5 14 11 17 16K 16K and 8K Note You can select one of the following alternative document sizes For more information refer to System Settings P 116 8 5 13 or 8 5 13 4 8 5 13 or 8 5 14 B5 or 16K Supported documents types weights Documents with weights from 38 to 128 gsm 50 to 128 gsm for 2 Sided documents can be placed in ...

Страница 85: ... Note The document indicator lights up when a document is placed in the document feeder If the indicator is not lit place the document again 3 Align the document guides to each side of the document 4 Open the document stopper Document Glass Supported document sizes You can select one of the following document sizes for using the document glass A5 A4 A4 A3 B5 B5 B4 8 5 11 8 5 11 8 5 13 8 5 14 11 17...

Страница 86: ...ocument cover Note Make sure to set the size and orientation of document when using the document glass Refer to Original Size P 92 Setting Advanced Settings Note The settings displayed may vary according to models You may need to enter a password to use the copy feature Ask your system administrator for the password For more information on advanced settings refer to Advanced Copy Settings P 90 For...

Страница 87: ...you have entered an incorrect value press the C Clear button and then enter the correct value Starting the Copy Job 1 Press the Start button Important If the document is placed in the document feeder do not press down on the document while it is being fed through the machine Note If a problem occurs an error code appears in the status machine diagram For information on error codes refer to Error C...

Страница 88: ... after loading a document due to the blinking Last Original button z Collate On z 2 Sided 1 2 Sided 2 2 Sided z Pages per Side 2 Pages or 4 Pages z ID Card Copy On In this case press the Last Original button after scanning the last document to start copying 1 After all the documents are scanned press the Last Original button to start copying Last Original button ...

Страница 89: ...Operations during Copying 89 Copy 5 Operations during Copying You can stop the currently copying job Stopping the Copy Job To cancel the currently copying job 1 Press the Stop button Stop button ...

Страница 90: ...ate paper based on the document size and the specified zoom ratio Note When using the automatic paper selection you cannot set the automatic zoom ratio Setting Item Description See Page Paper Supply Sets the tray to use P 90 Collate Sets the output method to use when making multiple sets of copies P 91 Reduce Enlarge Sets a reduction or enlargement factor P 91 Original Size Sets the document size ...

Страница 91: ...cified number of copies and sorts sheets by page On The machine outputs sheets sorted into sets that are arranged in page order When a document is placed in the document feeder it automatically turns on You can also change the setting to off 2 When all documents are scanned press the Last Original button Reduce Enlarge You can set the copying zoom ratio 1 Press the Reduce Enlarge button to select ...

Страница 92: ...set the desired zoom ratio You can set a value between 25 400 in 1 increments Magnification Table When you make enlarged reduced copies from standard size documents on standard size paper the following copy ratios will be applied Original Size You can set the document size and orientation After placing the document on the document glass make sure to set the size and orientation of the document Imp...

Страница 93: ...utomatically selects an appropriate scanning area from the specified paper size and the zoom ratio When using the document feeder Aut Automatic document size detection When a document is placed in the document feeder the machine automatically detects a document size from the supported standard sizes Original Type You can set the type of document to optimize copies 1 Press the Original Type button ...

Страница 94: ...ith the same density as the document Light 1 Creates copies with a fairly light density Use this setting to scan documents containing fairly dark objects Light 2 Creates copies with the lightest density Use this setting to scan documents containing dark objects Toner saver Creates copies using less amount of toner with the following settings z Lighten Darken Light 2 z Sharpness Sharp 2 z Original ...

Страница 95: ...lass may not copy the edge of the ID card properly 2 Press the ID Card Copy button The ID Card Copy button lights up 3 Press the Paper Supply button to select a tray In the status machine diagram the tray indicator lights up on the selected tray and its paper size and orientation are displayed on the paper size display 4 Press the Start button When one side is finished scanning the Start button li...

Страница 96: ...change the binding side setting and place the document in landscape orientation It is not copied properly for short side binding when either the document or paper is placed in portrait orientation or sing the Pages per Side feature 2 When using the document glass 1 2 Sided or 2 2 Sided is selected and all documents have been scanned press the Last Original button This step is necessary when the La...

Страница 97: ...tion mode For more information refer to Feature Settings P 126 Background Suppression You can set the background suppression level When this feature is enabled the document s background noise is removed during copying When this feature is disabled the document s background noise is not removed You can set the background suppression in the System Administration mode For more information refer to Fe...

Страница 98: ...uto Rotation You can set to rotate the scanned data when copying the document with an orientation that differs from the orientation of the paper loaded in tray to fit onto the paper You can set this feature in the following cases The tray selection is set to automatic The zoom ratio is set to automatic The zoom ratio is set to 100 and both document and paper are the same size Make sure to set the ...

Страница 99: ...e with Accounting is given below z Display set the password z Display the total number of copied impressions z Display set the maximum number of impressions permitted for copying z Clear the total number of impressions For information on accounting modes refer to Account Mode Settings P 119 Operations when using the Copy Feature The operation procedure differs depending on the account mode that yo...

Страница 100: ...5 Copy 100 Copy 5 ...

Страница 101: ...6 Scan This chapter describes the Scan feature z Scanning Procedure 102 z Loading Scan Data Using a PC Based Application 106 z Operations during Scanning 107 ...

Страница 102: ...tive Document Feeder Supported document sizes You can place documents of the standard sizes in the document feeder When a document is placed in the document feeder the machine detects the document size automatically The following standard size documents are detected automatically A5 A4 A4 A3 B5 B5 B4 8 5 11 8 5 11 8 5 13 8 5 14 11 17 16K 16K and 8K Note You can select one of the following alternat...

Страница 103: ...eet documents 1 Remove any paper clips or staples from the document before placing it in the document feeder 2 Place the document in the center of the document feeder with the side to scan or the front surface of a 2 Sided document facing up Note The document indicator lights up when a document is placed in the document feeder If the indicator is not lit place the document again 3 Align the docume...

Страница 104: ... below to place a document on the document glass You can place a single sheet document or bound document such as book on the document glass 1 Open the document cover Important When using the document glass make sure to close the document cover after finishing your scan job 2 Place the document face down and align it against the top left corner of the document glass CAUTION Do not apply excessive f...

Страница 105: ...ly Note The file name of the scanned data is displayed in the format YYMMDDHHMMSS extension Here YY Year 4 digits MM Month 2 digits DD Day 2 digits HH Hour 2 digits MM Minutes 2 digits and SS Seconds 2 digits The size of the scanned image may be slightly larger than the document size in some cases This is due to the margin of error introduced with processing Scan Feature Details See Page Using an ...

Страница 106: ...ll the scan driver refer to Installing the Scan Driver P 45 The items you can set will vary according to the TWAIN compatible and WIA compatible applications you are using The supported applications are 32 bit only Follow the steps below to perform the operation 1 Place the document Refer to Placing the Document P 102 2 Start an application to load the scanned data 3 From the File menu select the ...

Страница 107: ...rations during Scanning You can stop the currently scanning job Stopping the Scan Job To cancel the currently scanning job On the machine 1 Press the Stop button On the computer 1 Press Cancel on the screen displayed while scanning Stop button ...

Страница 108: ...6 Scan 108 Scan 6 ...

Страница 109: ...7 Print This chapter describes how to print using the print driver z Major Print Driver Functions 110 z Printing 111 z Operations during Printing 112 ...

Страница 110: ...nt driver Functions that are disabled do not display For information on how to set the option information refer to Setting the Options Configuration P 67 Multiple Up Prints a multiple page document on a single page 2 Sided Print Prints on both sides of each page when the Duplex Output Unit is installed Poster Enlarges one page of print data to the specified size and prints it on multiple pages Use...

Страница 111: ... used in the FX DocuCentre S2010 print driver screen 1 Select Print from the application s File menu 2 Select FX DocuCentre XXXXX XXXXX Displayed as either S2010 or S1810 depending on the model of your machine 3 If needed click Properties to change other options Select the desired settings Note For information on the Print functions click Help in the print driver screen to display the Help Informa...

Страница 112: ...printing job On the machine 1 Press the Stop button On the computer 1 Double click the printer icon located on the task bar in the lower right corner of the screen 2 Select the document name that you desired to cancel and then press the Delete key If there is no document within the window cancel it manually on the machine Stop button ...

Страница 113: ... the settings in the System Administration mode Note Some settings cannot be displayed on some models An optional component is required For more information contact our Customer Support Center This chapter describes the functions you can make settings changes for and provides the setting procedures z System Settings Procedure 114 z System Administrator Program List 116 ...

Страница 114: ...int job and starting a print or scan job Enter the System Administration Mode 1 Press and hold the Log In Out button for more than 4 seconds until the screen below is displayed 2 Use the numeric keypad to enter the password and then press the Start button Note The password is initially set to 11111 five digits of 1 The password can be changed For more information refer to System Settings P 116 The...

Страница 115: ...information refer to System Administrator Program List P 116 2 Press the Start button to confirm the entered value Exit the System Administration Mode 1 Press the Log In Out button Note The Log In Out button light is turned off when the machine exits the System Administration mode Numeric keypad Log In Out button ...

Страница 116: ... 4 Hour Set the hour of the machine s system clock 0 23 5 Minute Set the minute of the machine s system clock 0 59 6 Date Format Set the date display format 0 YYMMDD 1 MMDDYY 2 DDMMYY 7 Time Format Set the time display format 0 12h 1 24h Program Numbers Menu Items Descriptions Values Default setting 100 Low Power Mode Timer Set the amount of time that the machine waits before entering Low Power mo...

Страница 117: ...g out or putting in a tray until starting to print automatically You can set a value between 1 and 240 minutes in 1 minute increments 1 240 seconds Default 10 seconds 104 Auto Scan Complete Timer Set the amount of time that the machine waits before automatically processing the next job determined that there is no additional document to be loaded when using the document glass 1 20 seconds 2 30 seco...

Страница 118: ... time for replacing the toner cartridge To exit the screen with the error code press any buttons of the control panel 0 Do not display 1 When switching the machine ON and OFF 2 When reached the timeout on the Auto Reset 210 Alternative Document Sizes 1 Set the detectable document size when the program number 206 is set to 4 or 5 When 4 is set 0 8 5 13 1 8 5 13 2 8 5 13 4 When 5 is set 0 8 5 14 1 8...

Страница 119: ...on of the controller 901 Firmware Version of UI panel Displays the firmware version of the UI panel 902 Firmware Version of DADF Displays the firmware version of the document feeder 7000 Copy Counter Displays the total number of pages copied 7001 Print Counter Displays the total number of pages printed Program Numbers Menu Items Descriptions Values Default setting 203 Account Mode Select the machi...

Страница 120: ...4 6 digit numbers Default 0009 610 AccountNumber 10 Password Specify the account number 10 s password using three digits 4 6 digit numbers Default 0010 611 AccountNumber 1 Copy Job Limit Specify the maximum number of pages allowed to copy for the account number 1 0 No Limit 255 1 1 000 612 AccountNumber 2 Copy Job Limit Specify the maximum number of pages allowed to copy for the account number 2 0...

Страница 121: ...untNumber 2 Copy Count Shows the total number of copies made under account number 2 7004 AccountNumber 3 Copy Count Shows the total number of copies made under account number 3 7005 AccountNumber 4 Copy Count Shows the total number of copies made under account number 4 7006 AccountNumber 5 Copy Count Shows the total number of copies made under account number 5 7007 AccountNumber 6 Copy Count Shows...

Страница 122: ...8 bit of the machine s IP address using the IPv4 0 255 1011 Manual IP Address 3 on IPv4 Set the 3rd 8 bit of the machine s IP address using the IPv4 0 255 1012 Manual IP Address 4 on IPv4 Set the 4th 8 bit of the machine s IP address using the IPv4 0 255 1013 Manual Subnet Mask 1 on IPv4 Set the 1st 8 bit of the machine s subnet mask using the IPv4 0 255 1014 Manual Subnet Mask 2 on IPv4 Set the 2...

Страница 123: ...wed IPv4 IP Address 1 4 0 255 1026 IPv4 Access Control Mask bit length 1 Set the bit length 1 of Access Control Mask for IPv4 0 32 1030 Allowed IPv4 IP Address 2 1 Set the 4th 8 bit of the Allowed IPv4 IP Address 2 1 0 255 1031 Allowed IPv4 IP Address 2 2 Set the 4th 8 bit of the Allowed IPv4 IP Address 2 2 0 255 1032 Allowed IPv4 IP Address 2 3 Set the 4th 8 bit of the Allowed IPv4 IP Address 2 3...

Страница 124: ...owed IPv4 IP Address 5 1 Set the 1st 8 bit of the Allowed IPv4 IP Address 5 1 0 255 1055 Allowed IPv4 IP Address 5 2 Set the 1st 8 bit of the Allowed IPv4 IP Address 5 2 0 255 1056 Allowed IPv4 IP Address 5 3 Set the 1st 8 bit of the Allowed IPv4 IP Address 5 3 0 255 1057 Allowed IPv4 IP Address 5 4 Set the 1st 8 bit of the Allowed IPv4 IP Address 5 4 0 255 1058 IPv4 Access Control Mask bit length...

Страница 125: ... 1079 Allowed IPv4 IP Address 8 2 Set the 1st 8 bit of the Allowed IPv4 IP Address 8 2 0 255 1080 Allowed IPv4 IP Address 8 3 Set the 1st 8 bit of the Allowed IPv4 IP Address 8 3 0 255 1081 Allowed IPv4 IP Address 8 4 Set the 1st 8 bit of the Allowed IPv4 IP Address 8 4 0 255 1082 IPv4 Access Control Mask bit length 8 Set the bit length 8 of Access Control Mask for IPv4 0 32 1086 Allowed IPv4 IP A...

Страница 126: ...104 LPD Port Status Set the start status of LPD port 0 Disabled 1 Enabled 1105 Port 9100 Port Status Set the start status of Port 9100 port 0 Disabled 1 Enabled 1106 CentreWare Internet Services Start Status Set the start status of CentreWare Internet Services Start Status 0 Disabled 1 Enabled Program Numbers Menu Items Descriptions Values Default setting 3000 Paper Supply Copying Set the default ...

Страница 127: ... suppress the document s background color 0 Off 1 On 3008 Document Size Copying Set the default document size when the program number 206 is set to 2 1 11 17 2 A3 5 B4 6 8 5 14 7 8 5 13 9 A4 10 8 5 11 14 B5 16 8 5 11 17 5 5 8 5 18 A4 19 A5 23 B5 134 Expected document size Set the default document size when the program number 206 is set to 3 1 11 17 2 A3 5 B4 6 8 5 14 7 8 5 13 9 A4 10 8 5 11 14 B5 ...

Страница 128: ...eset Zoom Ratio Copying Set the preset zoom ratio You can set a value between 25 and 400 in 1 minute increments 25 400 Default 81 3011 Background Suppression Level Copying Set the suppression level of Background Suppression Program number 3007 when the feature is set to ON This feature is available when scanning the monochrome document 0 Level1 1 Level2 2 Level3 3 Level4 4 Level5 3012 Erase Frame ...

Страница 129: ...nding is set 3 Long side binding 4 Short side binding 4000 Sharpness Scanning Set the value of the sharpness 0 Soft 2 1 Soft 1 2 Normal 3 Sharp 1 4 Sharp 2 4002 Background Suppression Level Copying Set the suppression level This feature is available when scanning the monochrome document 0 Level1 1 Level2 2 Level3 3 Level4 4 Level5 Program Numbers Menu Items Descriptions Values Default setting ...

Страница 130: ...8 Tools 130 Tools 8 ...

Страница 131: ...9 Machine Status This chapter describes the features provided for checking machine statuses z Printing Reports 132 z Checking the Total Number of Impressions Copied 135 ...

Страница 132: ...he job execution results Prints the results of the most recent jobs up to 10 jobs worth Note When the Job History exceeds 10 jobs each new job replaces the oldest job in the history When printed a job single page job continuously the error information of the jammed page may not be recorded Error History Report Prints information on errors generated in the machine Up to 42 errors are recorded seque...

Страница 133: ...ine under the Counter on the System Settings Report output Total Impressions The total number of pages printed or copied is displayed Copied Impressions The total number of pages copied is displayed Printed Impressions The total number of pages printed is displayed Checking Consumables You can check the statuses of consumables such as toner cartridge and drum cartridge under the Consumables on the...

Страница 134: ...tatus Shows the drum cartridge status z OK Replacement is not currently needed z Reorder Replacement is currently not needed but the cartridge will need to be replaced soon Have a new drum cartridge on hand z Replace Soon Replacement is needed soon z Replace Now Replacement is needed now ...

Страница 135: ... number of the group that you want to check press the Start button Copied Impressions Copy Limit Program Number Description 7002 Copied impressions by User 1 7003 Copied impressions by User 2 7004 Copied impressions by User 3 7005 Copied impressions by User 4 7006 Copied impressions by User 5 7007 Copied impressions by User 6 7008 Copied impressions by User 7 7009 Copied impressions by User 8 7010...

Страница 136: ...ressing the Start button when the triangle appears To return to the program number input screen press the Stop button 4 When you finish checking press the Log In Out button and exit the System Administration mode Note When you exit the System Administration mode the Log In Out button light is turned off ...

Страница 137: ...10 Maintenance This chapter describes how to replace consumables and clean the machine z Replacing Consumables 138 z Cleaning the Machine 144 ...

Страница 138: ...ver use a vacuum cleaner for the spills It may catch fire by electric sparks inside the vacuum cleaner and cause explosion If you spill a large volume of toner contact your local Fuji Xerox representative z Never throw a toner cartridge into an open flame Remaining toner in the cartridge may catch fire and cause burn injuries or explosion If you have a used toner cartridge no longer needed contact...

Страница 139: ...hecking the status of consumables You can check the status of consumables For more information refer to Checking Consumables P 133 Replacing the Toner Cartridge The following error codes and icons are displayed in the status machine diagram when the remaining toner level has become low Error Code Status Machine Diagram Required Action When the toner cartridge icon is lit the toner cartridge will n...

Страница 140: ...nting and display an error code If this occurs replace the toner cartridge to resume copying or printing Leave the machine s power ON when replacing the toner cartridge Follow the steps below to replace the toner cartridge 1 Make sure that the machine is not operating and open the front cover 2 Hold the handle of toner cartridge and lift it up slightly 3 Gently pull the toner cartridge out of the ...

Страница 141: ...ly up down and left right 10 times Important Do not touch the shutter 5 Orient the toner cartridge with the arrow facing up and insert it as far as it will go 6 Close the front cover Note If the front cover is not completely closed an error code will appear and the machine will remain paused ...

Страница 142: ... will need to be replaced after about 4 000 pages 1 Have a replacement drum cartridge ready When the drum cartridge icon is lit blinks for three seconds the drum cartridge will need to be replaced after about 1 000 pages 1 Have a replacement drum cartridge ready When the error code appears the drum cartridge icon starts blinking and the error icon is lit the drum cartridge needs to be replaced Rep...

Страница 143: ... Do not expose drum cartridges to direct sunlight or strong light from indoor fluorescent lighting Do not touch or scratch the surface of the drum Doing so may result in unsatisfactory printing When the error code appears and the drum cartridge icon is lit blinks for three seconds it is time of expiration for the warranty period of performance on the drum cartridge When the error code appears the ...

Страница 144: ...amount of neutral detergent 2 Wipe off any excess water with a soft cloth Cleaning Document Cover and Document Glass If the document cover and document glass become soiled smudges may appear on copies or scanned documents and the machine may not properly detect document sizes To ensure clean copies at all times clean the document cover and the document glass about once a month Important Do not use...

Страница 145: ... To ensure clean copies at all times clean the document presser and narrow glass strip about once a month Important Do not use benzene paint thinner or other organic solvents Doing so might damage paint or coating on plastic parts Cleaning the machine with an excessive amount of water may cause the machine to malfunction or damage documents during copying or scanning 1 Wipe the document presser wi...

Страница 146: ...ft the latch of the document feeder top cover until it is completely open Note When you fully open the cover it enters a fixed position Open the cover gently 2 While turning the rollers wipe them with a soft cloth moistened with water Important Do not use cleaning agents other than water or neutral detergent Use a cloth firmly wrung to prevent water drops from falling into the machine If water get...

Страница 147: ...s problems you may encounter with the machine z Troubleshooting 148 z Machine Problems 149 z Image Quality Problems 153 z Copying Problems 159 z Printer Problems 162 z Scan Problems 164 z Network Related Problems 167 z Error Code 172 z Paper Jams 179 z Document Jams 184 ...

Страница 148: ...isplayed Cause Is there a paper or document jam No Yes Action Action For information on paper jams refer to Paper Jams P 179 For information on document jams refer to Document Jams P 184 No Cause Is an error code displayed Action Refer to Error Code P 172 The image quality is poor Action Refer to Image Quality Problems P 153 No Yes Trouble during copying Action Refer to Copying Problems P 159 No Y...

Страница 149: ... display is dark Is the Energy Saver button lit The machine is in an energy saver mode Press the control panel s Energy Saver button to turn off the energy saver mode Unable to print or copy Is there an error code displayed in the control panel s display Follow the instructions in the displayed error code to take the required action Refer to Error Code P 172 Is the power cord connected Switch the ...

Страница 150: ...he document glass or the document cover dirty Clean the document glass or document cover Refer to Cleaning Document Cover and Document Glass P 144 Is the document a transparency or highly translucent medium Use the document glass to copy the document placing a sheet of white paper on top of it Is the document in the correct position Place the document correctly Refer to Placing the Document P 84 I...

Страница 151: ...79 Is non standard paper loaded in the tray Replace with paper that meets machine specifications Refer to Paper Types P 70 Is paper exceeding the maximum fill line in the tray Load paper in the tray so that it does not exceed the maximum fill line Refer to Loading Paper in Trays 1 and 2 Optional P 75 Are the paper guides set correctly Load paper correctly and align the paper guides to the paper Re...

Страница 152: ... paper clips or adhesive tape on the document Remove any sticky tags paper clips or adhesive tape from the document before copying Are the document guides set in the correct positions Adjust the document guide positions Refer to Placing the Document P 84 Is a piece of torn paper remaining in the document feeder Open the document feeder cover and check inside Refer to Document Jams P 184 An edge of...

Страница 153: ...y density or remove the background paper color before copying Refer to Lighten Darken P 94 Is the document on glossy printing paper Glossy printing paper easily sticks to the document glass and shadows can resemble dirt in the copy Place a transparency or transparent film under the document before copying Black lines appear in copies Is the document feeder s narrow glass strip dirty Clean the narr...

Страница 154: ...all the way into the machine Refer to Loading Paper in Trays 1 and 2 Optional P 75 Copies have missing parts in them Is the paper damp Damp paper creates missing parts or unclear copies Replace it with paper from an unopened pack Is the paper in the tray creased or wrinkled Remove any problematic sheets or replace the paper with paper from an unopened pack Are you copying a cut and pasted or creas...

Страница 155: ...s deteriorated or been damaged Replace the drum cartridge with a new one Refer to Replacing the Drum Cartridge P 142 Black or colored lines appear in printouts The drum cartridge has deteriorated or been damaged Replace the drum cartridge with a new one Refer to Replacing the Drum Cartridge P 142 The narrow glass strip is dirty Clean the narrow glass strip Refer to Cleaning Document Presser and Na...

Страница 156: ...e of paper The entire printout is black The drum cartridge has deteriorated or been damaged Replace the drum cartridge with a new one Refer to Replacing the Drum Cartridge P 142 A high voltage power supply failure may have occurred Contact our Customer Support Center The printout is blank Multiple pages were fed through the machine at once double feeding Riffle through the stack of paper thoroughl...

Страница 157: ...ough the machine at once Riffle through the stack of paper thoroughly before loading it The paper is wrinkled The paper is unsuitable Replace the paper with new paper Paper has been added to the paper loaded The paper is damp Text is blurry The paper is unsuitable Replace the paper with new paper Paper has been added to the paper loaded The paper is damp White or color patches appear vertically Th...

Страница 158: ...anted The paper cassette s paper guides are not aligned to the correct position Align the horizontal and vertical paper guides properly Refer to Loading Paper in Trays 1 and 2 Optional P 75 Refer to Loading Paper in Bypass Tray P 76 Symptom Possible Cause Remedy ...

Страница 159: ...aded on the document feeder is A5 The document is not a supported type The document feeder does not support warped documents business cards transparencies thin documents or documents with attached stick on notes paper clips or tape Refer to Paper Types P 70 The document guides are misaligned Align the document guides properly to match the document size There are document shreds stuck in the docume...

Страница 160: ...right Adjust the copy density Refer to Lighten Darken P 94 The document is light Adjust the copy density Refer to Lighten Darken P 94 The image quality setting is not correct for the document If the copy output of black text is too light set Original Type to Text Refer to Original Type P 93 The copy is slightly out of position The paper loaded in the tray is misaligned Align the paper stack and lo...

Страница 161: ... The document cover or document glass is dirty Clean the document cover or document glass Refer to Cleaning Document Cover and Document Glass P 144 The document is a transparency or highly translucent medium Place a sheet of white paper over the document before copying The document has shifted out of position Place the document correctly Refer to Placing the Document P 84 The document feeder s doc...

Страница 162: ...e Cables P 29 An error has occurred in the machine Check the error information and take the required action There is a problem in the network connecting the PC and machine Contact your Network Administrator The port is not activated Activate the port to use Refer to Activating the Communication Port To Use P 32 The machine is connected to multiple PCs Wait a while and then try printing again Data ...

Страница 163: ...ument s print area The settings specified in the printing options are disabled The print driver of another model machine is in use Install the machine s print driver An option has not been mounted Check the options mounted in the machine then reselect the items in Items under Options in the print driver The computer is not using the print driver supplied with the machine is using another company s...

Страница 164: ...minimum size of document that can be loaded on the document feeder is A5 The document is not a supported type The document feeder does not support warped documents business cards transparencies thin documents or documents with attached stick on notes paper clips or tape Refer to Paper Types P 70 The document guides are misaligned Align the document guides properly to match the document size Refer ...

Страница 165: ...r Source P 52 The PC s USB cable is disconnected Reconnect the computer s disconnected USB cable Refer to Interface Cables P 29 The machine s USB cable is disconnected Reconnect the machine s disconnected USB cable Refer to Interface Cables P 29 Unable to load data from the scanner due to a TWAIN communication error The scan driver is not installed Install the scan driver Operation stopped while l...

Страница 166: ...y adjusted Adjust the scan density The Original Type is unsuitable Select the proper Original Type for the document There are missing parts in the image The document has been cut and pasted or is creased Cut and pasted or creased parts of the document might not be making proper contact with the document glass Place a stack of white paper on top of the document to bring it into proper contact with ...

Страница 167: ...ble Cause How to Check Remedy The correct IP address has not been set Have the Network Administrator check whether the machine s IP address is correct Set the correct IP address in the machine An unrecoverable failure occurred while processing a print job Check whether an error is displayed in the control panel s display Turn the machine s power OFF wait until the display becomes blank then turn t...

Страница 168: ...the machine is operating normally Nothing happens after pressing Refresh Are you using a supported web browser See Using CentreWare Internet Services P 34 to check whether your web browser is a supported type The frame on the right is not updated after selecting a menu item from the frame on the left The screen display is fragmented Change your web browser s window size The display is not updated ...

Страница 169: ...er Set the IP address of a DNS server that can resolve the destination address The setting of the address that does not use a proxy server is incorrect Confirm whether only addresses that do not use a proxy server are set Even if addresses not through a proxy server are specified using the FQDN if a server is directly accessed using its IP address the registered server is not excluded Set the addr...

Страница 170: ...medy The machine is not set to use a proxy server If the machine is not set to use a proxy server in an environment that uses one you cannot connect to the desired web server Set the machine to use a proxy server The machine is set to use a proxy server even though the environment does not use one Do not set the machine to use a proxy server in an environment not requiring the use of one such as a...

Страница 171: ... by specifying fe80 203 baff fe48 9010 append the Windows Vista Ethernet adapter local area connection number such as 8 as the scope ID for example enter fe80 203 baff fe48 9010 8 Unable to communicate with a Windows operating system supporting IPv6 Set fixed addresses in Windows operating systems supporting IPv6 Searches for devices outside the router do not work properly When going outside the r...

Страница 172: ...or code is displayed any print data remaining in the machine and information stored in the machine s memory is not secured If an error code is displayed that is not listed in the following table or if you cannot resolve an error despite following the instructions described in the table contact our Customer Support Center The contact number is printed on the label or card attached to the machine No...

Страница 173: ...press the Start button Refer to Placing the Document P 84 The document feeder cover is open Close the cover Refer to Machine Components P 48 Either there is no tray to auto select or no appropriate size of paper loaded in the selected tray First select the desired tray from the trays with lit indicators by pressing the Paper Supply button and pull out the selected tray Next load paper that is the ...

Страница 174: ...fer to Changing the Paper Size for Trays 1 and 2 P 78 The size and orientation of paper loaded in the Bypass tray do not match the settings of the machine Confirm that the size and orientation of paper loaded in the Bypass tray match the settings displayed in the paper size display area and reload paper adjusting with the paper guides Refer to Loading Paper in Bypass Tray P 76 When changing the se...

Страница 175: ...cument feeder without opening the document cover Cooling inside the machine Automatically started Do not open any cover of the machine Out of toner Replace the toner cartridge Refer to Replacing the Toner Cartridge P 139 The drum cartridge needs to be replaced Turn the power off wait for 10 seconds after the display is turned off and then turn the power on again If the display cannot be turned off...

Страница 176: ...r occurred Switch off the machine power make sure that the display is blank and then switch on the machine power If the same error code is displayed again contact our Customer Support Center 005 275 An error occurred Switch off the machine power make sure that the display is blank and then switch on the machine power 005 280 An error occurred Switch off the machine power make sure that the display...

Страница 177: ...in 041 210 041 211 An error occurred Switch off the machine power make sure that the display is blank and then switch on the machine power If the same error code is displayed again contact our Customer Support Center 042 325 042 400 042 608 042 614 045 313 061 321 061 325 062 277 062 311 062 360 062 371 062 380 062 386 062 389 062 396 072 210 072 212 072 215 077 212 077 214 091 402 Time for the dr...

Страница 178: ...artridge soon Have a replacement toner cartridge ready 116 321 116 323 116 334 116 377 An error occurred Switch off the machine power make sure that the display is blank and then switch on the machine power If the same message is displayed again contact our Customer Support Center 116 747 Unable to complete scanning due to the scanning area being too small Decrease the value of the Erase Frame or ...

Страница 179: ...ever as for the remaining document you must press the Start button again to allow the document feeder to feed and scan the rest of the loaded documents This section describes the procedures to remove the jammed paper from the following locations The following shows the reference section for the procedures to clear a paper jam in each location E 1 Paper Jam in Left Cover A 180 E 2 Paper Jam in One ...

Страница 180: ...ould be affected or the Transfer Belt could be damaged and need replacement 1 Open the Bypass tray 1 and then while lifting up the release lever 2 gently open the left cover 3 If the paper is jammed around the fusing unit 1 Pull down the latch 2 Remove the jammed paper Note Do not leave any torn pieces of paper inside the machine 3 Return the latch back to their position If the paper is jammed wit...

Страница 181: ...One Tray Module Cover B Follow the steps below to clear paper jams inside the machine s one tray module cover 1 Pull the release lever and slowly open the one tray module cover 2 Remove the jammed paper Note The paper may be jammed in the upper part where it is difficult to see Check thoroughly for jammed paper If the paper tears check to make sure there are no remaining shreds in the machine 3 Cl...

Страница 182: ...tempting to clear them 3 Remove the jammed paper If the tray is empty load paper Note If the paper tears check to make sure there are no remaining shreds in the machine 4 Push the tray in gently until it stops E 4 Paper Jams in Tray 2 Follow the steps below to clear paper jams in Tray 2 1 Remove the jammed paper by referring to E 2 Paper Jam in One Tray Module Cover B P 181 2 If the jammed paper c...

Страница 183: ...eferring to E 1 Paper Jam in Left Cover A P 180 2 Inspect the inside around the paper feed entrance of the Bypass tray and remove the jammed paper Important If multiple sheets of paper were loaded remove all the paper while you clear the jam Note If the paper tears check to make sure there are no remaining shreds in the machine 3 If multiple sheets of paper were loaded align the corners of the rem...

Страница 184: ...t feeder cover and open the document feeder cover completely Note The cover will remain fixed in position when fully opened Open the cover slowly 2 If the document has not yet been fed into the feeder remove it 3 If you cannot find the document lift up the handle to open the inner cover 4 Close the document feeder s inner cover 5 Close the document feeder cover until it clicks into place and confi...

Страница 185: ...kled or folded and then reload the documents that have not been copied or scanned Note Torn wrinkled or folded document pages can cause document jams or damage Always copy torn wrinkled or folded documents by placing them directly on the document glass 10 For copying press the Start button For scanning operate your computer to restart scanning ...

Страница 186: ...11 Problem Solving 186 Problem Solving 11 ...

Страница 187: ...s chapter describes the machine specifications notes and restrictions optional components and cautions and restrictions z Specifications 188 z Printable Area 192 z Optional Components 193 z Notes and Restrictions 194 ...

Страница 188: ...0 C Original Paper Size The maximum size is 297 432 mm A3 11 17 for both sheets and books Output Paper Size Maximum A3 11 17 Minimum Tray 1 and 2 B5 Bypass tray 5 5 8 5 Image loss width 4 mm max at top bottom right and left Output Paper Weight Tray 1 standard and 2 optional 60 90 gsm Bypass tray 60 110 gsm Important Use paper recommended by Fuji Xerox Copying may not be performed correctly dependi...

Страница 189: ...image quality adjustment These are the speeds used for Bond Plain and Recycled paper Print performance can be varied depending on the type of paper used Paper Tray Capacity Standard 350 sheets Tray 1 250 sheets 1 Bypass tray 100 sheets 2 Optional 500 sheets 1 One Tray Module Maximum 850 sheets Standard Optional Important 1 When using 80 gsm paper 2 When using Fuji Xerox standard paper Continuous C...

Страница 190: ...t Windows Server 2003 Microsoft Windows XP Professional x64 Edition Microsoft Windows Server 2003 x64 Edition Microsoft Windows Vista Microsoft Windows Vista x64 Microsoft Windows Server 2008 Microsoft Windows Server 2008 x64 Edition Microsoft Windows 7 Microsoft Windows 7 x64 Microsoft Windows Server 2008 R2 Important For information about the latest supported OS refer to the Fuji Xerox Web site ...

Страница 191: ... 2008 x64 Edition Microsoft Windows 7 Microsoft Windows 7 x64 Microsoft Windows Server 2008 R2 Important For information about the latest supported OS refer to the Fuji Xerox Web site Type Duplex automatic document feeder Original Paper Size Maximum A3 11 17 Minimum A5 38 128 gsm 2 Sided 50 128 gsm Capacity 110 sheets Important When using 80 gsm paper Feeding Speed 20 sheets min A4 1 Sided Dimensi...

Страница 192: ...s the area of the page within 4 0 mm from the top bottom left and right edges of the paper The actual printable area may vary depending on the printer plotter and control language Printable area Guaranteed print area Unprintable area 4 mm 4 mm 4 mm 4 mm Paper feed direction ...

Страница 193: ...n a network environment The kit you need differs depending on which model you are using Contact our Customer Support Center for more information One Tray Module A tray that can load 500 sheets of paper When using 80 gsm paper Stand A special stand used to mount the machine on the floor Contains storage space for paper This stand is available when the One Tray Module is installed Localize Kit for E...

Страница 194: ...mes these characters may not be displayed correctly Only ASCII characters can be used Hard Disk You cannot install a hard disk into this product Printing Results z Depending on the type of media used rubber roller marks may be left behind along the scanning direction or toner wax components adhere to the paper during 2 Sided printing or when the output destination is changed during continuous prin...

Страница 195: ...rol Panel is being Operated The print job processing or output speed may be reduced in the following cases z When the control panel is operated during print job execution When the Print Results Differ from the Settings As in the following cases insufficient memory for the print page buffer may cause print result in not printing as specified z A 2 Sided print job is printed on one side z A job was ...

Страница 196: ... application proxy or firewall the following requirements must be met z The software must run on Windows XP Windows Server 2003 Windows Server 2008 Windows Server 2008 R2 Windows Vista or Windows 7 z RFC2617 HTTP Authentication Basic and Digest Access Authentication must be satisfied only Basic authentication is supported the other authentications are not supported z Supporting the GET CONNECT POS...

Страница 197: ...hine off and on when there is no print data in the receiving buffer Note You can use the machine s control panel to cancel printing of the current print data in the machine s receiving buffer but not printing of pending print data Notes and Restrictions for IPv6 Connection This section describes notes and restrictions to observe when using IPv6 connection z You can only use the following operating...

Страница 198: ...ither the IPv4 address or IPv6 address may not be displayed or a different IPv6 address may be displayed z In the following cases the machine may not be able to identify whether addresses are for the same device so may not be able to execute status check lpq or cancel lprm commands for user print jobs executed by LPD When simultaneously operating IPv4 and IPv6 addresses with the same host When sim...

Страница 199: ...s Print Speed 190 Control panel 48 56 Copy paper with accounting 99 Copying problems 159 D Data indicator 57 Dimensions 189 Document cover 48 Document feeder 84 102 Document feeder cover 51 Document feeder tray 51 Document glass 48 85 104 Document guides 51 85 103 Document indicator 59 103 Document jam 60 184 Document output tray 51 Document stopper 51 85 104 Drum cartridge 50 60 Drum cartridge ic...

Страница 200: ...ple account mode 62 N Narrow glass strip 51 No account mode 62 Numeric keypad 56 O One Tray Module 48 193 One Tray Module Cover 48 Operating System 190 Original Paper Size 188 190 Original Size 92 Original Size button 56 Original Size display area 59 Original Type 93 Original Type button 57 Output Paper Size 188 190 Output Paper Weight 188 Output Tray Capacity 189 P Pages per Side 96 Pages per Sid...

Страница 201: ... 57 Sleep Mode 54 SNMP 32 Space Requirement 190 Specifications 188 Stand 48 193 Standard paper 71 Start button 57 Status Machine Diagram 57 Document indicator 59 Drum cartridge icon 60 Error icon 60 Original Size display area 59 Paper Size display area 59 Paper tray empty icon 60 Paper Document jam icon 60 Reduce Enlarge display area 59 Reduce Enlarge indicator 59 Toner cartridge icon 60 Total Cop...

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