C
C-6
Troubleshooting
AutoCal error messages
AutoCal
™
error messages can result from problems during the AutoCal procedure. If
you encounter one of the errors listed in the following table, correct the condition
associated with the error, and then retry the AutoCal procedure.
Fiery X3e
message
Additional information
Error 5
The calibration file cannot be opened.
Error 6
The calibration file was not read correctly.
Error 8
The measurement page did not scan properly, either because it is
crooked or the data is corrupted.
Error 11
The color strips on the measurement page are inconsistent.
Error 12
The copier/printer model being used is not supported.
Error 20
The measurement page cannot be scanned because the dots per inch
(dpi) are incorrect.
Error 102
The grayscale strip is crooked or positioned incorrectly.
Error 103
The grayscale strip is positioned too far to the left or right of the
measurement page.
Error 104
The grayscale strip is positioned too far above the measurement page.
Error 111
The grayscale strip could not be found; either reposition the strip
correctly or position it vertically.