QuadroCS Manual II: Administrator's Guide
Administrator's Menus
Quadro
CS
(SW Version 3.0.x)
21
The table contains a default entry that is dedicated to the
Conference Server Auto Attendant. This entry can't be deleted but
its settings may be modified. To do so, click the corresponding
entry in the table and
Edit Entry
page for the Auto Attendant
page will be displayed.
The page with the
Auto Attendant settings
requires the
information necessary to configure the Quadro CS Auto
Attendant:
1. Attendant
Settings
This group consists of the
Attendant ID
text field indicates a read
only information about the Conference Server’s Auto Attendant
number.
Description
text field is used to insert an optional description for
the Auto Attendant.
2. SIP Registration Settings
This group requires the Auto Attendant SIP registration settings
and has the following components:
Registration User Name
text field requires a user name for
conference registration on the SIP server. The registration user
name needs to be unique on the SIP server and is used to reach
the Conference Server’s Auto Attendant over the SIP network.
The
Registration
Password
text field indicates a password for
the Auto Attendant extension registration at a SIP server.
The
Confirm Registration Password
text field is used to confirm
the password. If the entered password does not correspond to the
one given in the
Registration Password
field, the error will
appear: “The passwords do not match. Please try again”.
The
Registration SIP Server
text field indicates the host address
of the SIP Server. The field is not limited regarding symbol usage
and length as it can be either an IP number, e.g., 192.168.0.26 or
a host address, e.g., sip.epygi.com.
The
Registration SIP Port
text field indicates the Host Port
number to connect to the SIP server. It only may consist of
numerics, otherwise the error message “SIP Server Port is
incorrect” will be displayed when attempting to save the SIP
Registration Settings. If no SIP server port is specified, Quadro
will access the SIP server through its default port 5060.
The
Registration on SIP Server
checkbox enables the SIP
server registration option for the Auto Attendant.
Fig. II-32: User Management - Auto Attendant Settings
SIP Outbound Proxy Address
and
SIP Outbound Proxy Port
text fields require the settings of the SIP Outbound Proxy server which acts as a
SIP server where all the SIP requests and other SIP messages are transferred. Some SIP servers use outbound proxy server to escape restrictions
of NAT. e.g. Free World Dialup service uses Outbound Proxy server. If an Outbound proxy is specified here, all SIP calls originated from the
Conference Server’s Auto Attendant are made through that outbound proxy, i.e. all requests are sent to that outbound proxy.
The
UserID
text field requires an identification parameter to reach the SIP server. It should be provided by the SIP service provider and can be
requested for some SIP servers only, for others field should be left empty.
3.
Memory
Allocation
This group includes only a drop down list that is used to specify the
User Space
(counted in percent) for the Auto Attendant welcome messages.
The maximum value in the drop down list is equal to the maximal available space for voice messages on the Quadro. When decreasing the Auto
Attendant memory space, the system will check for the presence of custom Auto Attendant welcome messages. If the memory required for the
welcome messages exceed the defined memory size, the system will suggest either to remove the welcome message or to select a larger size so
that the existing welcome messages can be stored there.
4. Attendant Welcome Message
This group allows updating of the active Auto Attendant welcome message, downloading it to the PC, or restoring the default one. The group offers
the following components:
The
Restore Default Welcome Message
checkbox allows restoring the Auto Attendant default welcome message file if another one has been
previously selected. If the checkbox is selected, the file upload will be disabled.
Upload new welcome message
indicates the file name used to upload a new welcome message. The uploaded file needs to be in PCMU wave
format, otherwise the system will prevent uploading it with the “Invalid audio file, or format is not supported” warning message. The system also
prevents uploading if there is not enough memory available for the corresponding extension, which will cause the “You do not have enough space”
warning.
Browse
opens the file chooser window to browse for a new welcome message file.
The
Download Welcome Message File
link appears only if a file has been previously uploaded. The link is used to download the audio file to the
PC and opens the file chooser window where the saving location can be specified.
