Messages
Solutions
Communication error. Check the
network connection.
Cannot communicate with a network folder that is registered on the contacts list.
Check the following.
❏
Make sure that the address in the contacts list on the scanner and the address
of the shared folder are the same.
❏
Access rights for the user in the contacts list should be added on the
Sharing
tab and the
Security
tab of the shared folder's properties. Also, the
permissions for the user should be set to "allowed".
The file name is already in use.
Change the file name settings. Otherwise, move or delete the files, or change the
file name on the shared folder.
Scanned files are too large. Only XX
pages have been sent.
There is not enough disk space on the computer. Increase the free space on the
computer.
Checking the Point where the Error Occurred
When saving scanned images to the shared folder, saving process proceeds as following. You can then check the
point where the error occurred.
Items
Operation
Error Messages
Connecting
Connect to the computer from the scanner.
DNS error. Check DNS settings.
Logging on to the
computer
Log on to the computer with the user name and
the password.
Authentication error. Check the location,
user name and password.
Checking the folder to
save
Check the network path of the shared folder.
Communication error. Check the
network connection.
Checking the file name
Check if there is a file with the same name as the
file you want to save in the folder.
The file name is already in use.
Writing the file
Write a new file.
Scanned files are too large. Only XX
pages have been sent.
Saving the Scanned Images Takes a Long Time
It takes a long time for the name resolution to correspond to the "Domain Name" and the "IP
Address".
Check the following points.
❏
Make sure the DNS setting is correct.
❏
Make sure each DNS setting is correct when checking the Web Config.
❏
Make sure the DNS domain name is correct.
Cannot Send Scanned Images to an Email
❏
Make sure that the entered email address is working.
❏
Make sure that the email server settings are correct.
>
>
Cannot Send Scanned Images to an Email
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Содержание DS-730
Страница 10: ...Important Instructions Safety Instructions 11 Restrictions on Copying 12 ...
Страница 27: ...Specifications of Originals and Placing Originals Specifications of Originals 28 Placing Originals 33 ...
Страница 78: ...3 Click Edit Preparing to Scan over a Network Setting a Shared Network Folder Creating the Shared Folder 78 ...
Страница 91: ...Basic Scanning Scanning Using the Scanner s Control Panel 92 Scanning from a Computer 96 ...
Страница 255: ...Standards and Approvals Standards and Approvals for European Models 256 Standards and Approvals for U S Models 256 ...
Страница 257: ...Where to Get Help Technical Support Web Site 258 Contacting Epson Support 258 ...