Endress+Hauser Hart Cerabar PMP71B, Руководство по эксплуатации

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Diagnostic and troubleshooting Cerabar PMP71B HART
52 Hauser
Login via SmartBlue not possible
• Possible cause: Device is being put into operation for the first time
Remedial action: Enter the user name ("admin") and the password (device serial number)
• Possible cause: The electric current and voltage are not correct.
Remedial action: Increase the supply voltage.
Device cannot be operated via SmartBlue
• Possible cause: Incorrect password entered
Remedial action: Enter the correct password
• Possible cause: Forgotten password
Remedial action: Contact Hauser Service ( www.addresses.endress.com )
• Possible cause: Operator option does not have authorization
Remedial action: Change to Maintenance option
11.1.2 Error - SmartBlue operation with Bluetooth®
Device is not visible in the live list
• Possible cause: No Bluetooth connection available
Remedial action: Enable Bluetooth in the field device via display or software tool and/or
in the smartphone/tablet
• Possible cause: Bluetooth signal outside range
Remedial action: Reduce distance between field device and smartphone/tablet
The connection range is up to 25 m (82 ft).
Operating radius with intervisibility 10 m (33 ft)
• Possible cause: Geolocation is not enabled on Android devices or not permitted for the
SmartBlue App
Remedial action: Enable/disable geolocation service on Android device for the SmartBlue
App
Device appears in the live list but a connection cannot be established
• Possible cause: The device is already connected with another smartphone/tablet via
Bluetooth
Only one point-to-point connection is permitted
Remedial action: Disconnect the smartphone/tablet from the device
• Possible cause: Incorrect user name and password
Remedial action: The standard user name is "admin" and the password is the device serial
number indicated on the device nameplate (only if the password was not changed by the
user beforehand)
If the password has been forgotten, contact Hauser Service
( www.addresses.endress.com )
Connection via SmartBlue not possible
Possible cause: Incorrect password entered
Remedial action: Enter the correct password, paying attention to lower/upper case
Connection via SmartBlue not possible
Possible cause: Forgotten password
Remedial action: Contact Hauser Service ( www.addresses.endress.com )