Troubleshooting
multi EA 5100
114
Error
Possible cause
Remedy
Very low measurement
values or no analysis sig-
nal
¡
Measuring gas con-
nection incorrect
¡
Check the measuring
gas connection
¡
Gas outlet flow im-
peded
¡
Check the "sample
out" connection for
unimpeded flow
¡
Oxygen supply inter-
rupted
¡
Check oxygen con-
nection, reconnect as
necessary
¡
Converter worn out/
old
¡
Inform customer ser-
vice department
¡
Ozone generator
faulty
¡
Replace ozone gener-
ator, see (→ "Replac-
ing the ozone gener-
ator"
¡
Device leaking or de-
fective
¡
Inform customer ser-
vice department
Results too high
¡
High halogen con-
tents disrupting TN
determination
¡
Dilute samples, if
possible
Low results
¡
Incomplete NO
x
for-
mation due to exces-
sive nitrogen content
¡
Nitrogen compounds
cannot be completely
converted to NO
x
due
to their structure
(peptides, proteins,
multiple N-N com-
pounds such as azo
dyes, polycondensed
N compounds such as
morpholine)
¡
Reduce sample size/
amount
¡
Dilute sample
¡
Select an analysis
method with O
2
+ pa-
rameter mode
¡
Metallic cations in
the sample lead to ni-
trogen salt formation
¡
Dilute samples, if
possible
13.9 Device faults on the chlorine detector
Error
Possible cause
Remedy
Drift out of range (dis-
played in the Status ana-
lyzer window
Drift > 100
¡
Replace electrolyte
Drift < -15
¡
Check electrodes for
wear, replace as nec-
essary