Administration Manual ip500pbxw – English
86
Outgoing VoIP Calls
In normal operation to make an outgoing call a line access code, 0 or 8, is dialled or a Line key is selected and the digits are
dialled. To make a call over an IP line the digit 8 must be dialled or an IP Line key selected.
This feature is used to program the System so that outgoing calls are sent over the IP Lines independently of the line
access code dialled or the line selected. It is also possible to select particular calls to go over IP lines.
Select Outgoing VoIP calls from the left-hand side menu. Four options are displayed.
Normal Line selection
The default setting, Normal Line Selection means that a line access digit, 0 or 8, is dialled to select the line the call is made
on. Nine is dialled to select Line 1 and 8 to select a VoIP line.
All Outgoing calls carried over VoIP
This option is selected if all external calls are to select the IP line.
The line access code 0 or 8 must still be dialled, or a Line key selected, to make an external call.
As soon as the first digit of the external number is dialled a free IP line will be selected.
An option is then provided so that if the IP trunk is not available or is busy the call will be placed over Line 1.
Select ‘All outgoing calls carried over VoIP’ and select
Next
.
The following screen is displayed: -
If you want calls to be dialled over Line 1 if the IP lines are busy then select
Fallback
to
PSTN
Line
.
If you only want calls to be dialled over the IP lines and busy tone to be returned if they are not available make sure that the
Fallback
to
PSTN
line
box is not selected. Click
Apply
.
Selected Calls carried over VoIP
You can choose that particular calls be carried over the IP line. For example you may want all international calls to
automatically select an IP line but all other calls to go over the Line selected.
In this case choose ‘Selected outgoing calls carried over VoIP’.
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