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Trouble-Shooting Tables
Page 103
U
SING
E
VENT
T
IMERS
Your computer or facsimile
(FAX) machine tries to send
a FAX or modem
transmission, but fails. The receiver was calling the Customer
Service Center to send pay per view
information. When the receiver found
that the telephone was busy, it
automatically disconnected. The FAX
or modem found that there was no dial
tone, and cancelled the transmission. Resend the FAX or modem transmission.
Your computer or FAX
machine was receiving a
FAX or modem
transmission, but an error
occurred. The receiver may have tried to call the
Customer Service Center to send pay
per view purchase information during
the FAX or mode call. When the
receiver found that the telephone was
busy, it automatically disconnected.
This generated “clicks” that caused an
error in the FAX or modem
transmission. Have the sender resend the FAX or modem transmission.
What Is Happening Possible Reason What to Do
You try to set up an event
timer and the receiver
displays a message noting
that the program is locked. You must enter the password before
you can create an event timer for a
locked program. To be able to set up an event timer for the program, first enter the
password.
You try to set up an event
timer and the receiver
displays a message noting
that the program is a pay per
view event. You must order a pay per view event
before you can create an event timer
for it. To be able to set up an event timer for the event, first order it.
You try to set up an event
timer, but the receiver
displays an
Error message
giving you the option to
delete an event timer that
was set up earlier.
You already have set up the maximum
number of event timers. To be able to set up a new event timer, delete one of the event timers
you set up earlier.
You set up an event timer,
but the receiver does not
tune to the channel of the
program, or does not record
the program. You may have set up a Reminder
Event Timer but what you should have
set up is an Auto - Tune Event Timer, a
VCR Event Timer, or a PTV Event
Timer.
Remember that a Reminder Event Timer just reminds you that the
program is about to start. An Auto-Tune Event Timer
reminds you
and tunes the receiver to the channel of the program. A VCR Event
Timer reminds you, tunes the receiver, and starts the VCR. A PTV
Event
Timer reminds you, tunes the receiver, and starts the hard disk.
A PTV Event Timer can operate only if the receiver memory has
enough space. See the Using Personal TV table for help.
You set up an event timer
for a program that is
repeated (such as a regularly
scheduled program), but the
timer does not operate for a
showing of the program. You may have set up a timer with an
incorrect frequency. Remember that a Once event timer operates just one time. A Mon .-
Fri . event timer operates Monday through Friday on the same channel
at the same time. A Daily event timer does the same, Monday through
Sunday. A Weekly event timer operates once a week on the same
channel at the same time.
You set up an event timer,
but the timer does not
operate at all. The program time may have changed
so that the event timer overlapped
another event timer.
The program time may have changed
by more than twenty-four hours. If the receiver is ON and finds an event timer overlap, it will display
the
Event Timer Scheduling Conflict menu. You must edit or
delete one of the overlapping event timers.
No event timer will operate if the program time changes by more than
twenty-four hours.
You set up a Once event
timer, but the timer operates
at a time different from what
you expect. The program time changed. A Once event timer always operates at the actual time of the program.
You stop the operation of an
event timer for one showing
of a program that is repeated
(such as a regularly
scheduled program), but the
timer operates for the next
showing. Stopping the event timer applies only
to the current showing of the program. To stop all operations of a repeated event timer, you must delete the
event timer.
Note: The receiver deletes a Once event timer when it operates.
You are testing a VCR code
to see if the receiver controls
a VCR.
The VCR does not do the
test. The VCR may not be turned ON, there
may not be a tape inserted, the tape
may not be rewound, or the write-
protect tab on the tape may have been
removed.
The code you are testing may not be
valid for the VCR. Make sure the VCR is turned ON, with a blank tape inserted on which
you want to record, that the tape is rewound, and that the write-
protect tab on the tape is intact.
Try another VCR code from the VCR Code table. The remote control
user guide provides this table.