Digital Equipment PRIORIS MTE, Руководство по техническому обслуживанию

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Digital PRIORIS MTE Server Troubleshooting
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Chapter 4 Troubleshooting
The following pages provide initial troubleshooting procedures and tables listing specific problems, probable
causes, and recommended actions to take if the computer fails after configuring or installing optional hardware
or software.
Refer to the documentation supplied with additional options when experiencing problems with specific options
you have installed.
Initial Troubleshooting
Follow these general procedures to troubleshoot the computer:
♦
Press [Ctrl] + [Alt] + [Del]. If the computer fails to boot, turn it off, wait until all hard disk drives spin
down completely, and then turn it back on.
♦
If the POST detects an error, take the appropriate steps to correct the problem. After the problem has
been resolved, restart the computer.
♦
Run the BIOS Setup utility.
♦
Make sure all necessary changes have been made to the CONFIG.SYS and AUTOEXEC.BAT files.
♦
Make sure all necessary video, printer, and application device drivers are properly installed.
♦
Ensure that all cables and connections are secure.
♦
Run the QAPLUS/fe advanced diagnostic software.
♦
If these steps do not identify and/or correct the problem, perform the specific troubleshooting procedures
appropriate to the circumstances.
NOTE If you need to return a failed component, pack it in its original container and return it to
Digital for service.
Fill in the appropriate fields of the Part Exchange Form with the relevant error information!!