Digital Equipment AlphaServer 2000, Руководство пользователя

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Console Reported Problems
Console Reported Problems
This section describes how to troubleshoot your system when
self-tests do not complete or when error messages are displayed
on your console terminal in console mode.
Table 4–8 describes problems reported by the console and their
solutions.
Table 4–8 Troubleshooting Console Reported Problems
Symptom Action
Power-up tests do not
complete. Use power-up/diagnostic display on the operator control
panel (Table 4–7).
The system powers up to the
ash> prompt.
Reinstall firmware. Refer to the firmware update
documentation for firmware installation instructions.
Contact your Digital support center if you do not have
a backup copy of the firmware.
Console program reports
error.
• Operator control panel
displays failure message
at power-up
• Halt button LED lights
during power-up
• Power-up screen includes
error messages
Use power-up/diagnostic display on the operator control
panel (Table 4–7) to determine error.
Use the
show fru
command described in the next
section to see if errors have been logged.
Examine the console event log (enter the
cat el
command) or power-up screens to check for embedded
error messages recorded during power-up.
If power-up screens or console event log indicate
problems with mass storage devices, or if storage
devices are missing from the
show config
display,
use the troubleshooting flow charts (Table 4–9 and
Table 4–10) to determine the problem.
If power-up screens or console event log indicate
problems with EISA devices, or if EISA devices
are missing from the
show config display, use the
troubleshooting flow chart (Table 4–11) to determine
the problem.
(continued on next page)
Troubleshooting the System 4–15