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Troubleshooting

19

Battery Problems

CAUTION:

There is a danger of a new battery exploding if it is incorrectly

installed. Replace the battery only with the same or equivalent type recommended
by the manufacturer. Discard used batteries according to the manufacturer's
instructions.

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

R

EPLACE

THE

BATTERY

—

If you have to repeatedly reset time and date information

after turning on the computer, or if an incorrect time or date displays during start-up,
replace the battery (see

"Coin-Cell Battery

" on page 117). If the battery still does not

work properly, contact Dell at

support.dell.com

.

Drive Problems

CAUTION:

Before you begin any of the procedures in this section, follow the

safety instructions that shipped with your computer. For additional safety best
practices information, see the Regulatory Compliance Homepage at
www.dell.com/regulatory_compliance.

E

NSURE

THAT

M

ICROSOFT®

W

INDOWS®

R

ECOGNIZES

THE

DRIVE

—

Windows XP

:

• Click

Start and click My Computer

.

Windows Vista

®

:

• Click the Windows Vista Start button

and click

Computer

.

If the drive is not listed, perform a full scan with your antivirus software to check for
and remove viruses. Viruses can sometimes prevent Windows from recognizing the
drive.

T

EST

THE

DRIVE

—

Insert another disc to eliminate the possibility that the original

drive is defective.

C

LEAN

THE

DRIVE

OR

DISK

—

See "Cleaning Your Computer" in the

Setup and Quick

Reference Guide

.

C

HECK

THE

CABLE

CONNECTIONS

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

—

See "Hardware Troubleshooter" on

page 12.

R

UN

THE

D

ELL

D

IAGNOSTICS

—

See "Dell Diagnostics" on page 13.

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Содержание Vostro 220 - Vostro 220 Slim Desktop Computer

Страница 1: ...w w w d e l l c o m s u p p o r t d e l l c o m Dell Vostro 420 220 220s Service Manual Models DCSCLF DCSCMF DCSCSF ...

Страница 2: ... whatsoever without the written permission of Dell Inc is strictly forbidden Trademarks used in this text Dell the DELL logo and Vostro are trademarks of Dell Inc Intel is a registered trademark of Intel Corporation in the U S and other countries Microsoft Windows Windows Vista and the Windows Vista start button logo are either trademarks or registered trademarks of Microsoft Corporation in the Un...

Страница 3: ...ostics From Your Hard Drive 13 Starting the Dell Diagnostics From the Drivers and Utilities Disc 15 Dell Diagnostics Main Menu 16 Solving Problems 18 Battery Problems 19 Drive Problems 19 Error Messages 21 IEEE 1394 Device Problems 21 Keyboard Problems 22 Lockups and Software Problems 23 Memory Problems 25 Mouse Problems 25 Network Problems 26 Power Problems 27 Printer Problems 28 Scanner Problems...

Страница 4: ...con 33 Double Clicking the Dell Support Icon 34 2 Working on Your Computer 35 Recommended Tools 35 Before Working on Your Computer 35 Turning Off Your Computer 36 Inside View of Your Computer 37 System Board Components 40 After Working on Your Computer 45 3 Computer Cover 47 Removing the Computer Cover 47 Replacing the Computer Cover 48 4 Bezel 51 Removing the Bezel 51 Replacing the Bezel 53 ...

Страница 5: ...uring Your Computer After Removing or Installing a PCI or PCI Express Card 63 7 Drives 65 Hard Drives 65 Removing a Hard Drive 65 Replacing or Adding a Hard Drive 69 Media Card Reader 73 Removing a Media Card Reader 73 Replacing or Adding a Media Card Reader 77 Optical Drive 80 Removing an Optical Drive 80 Replacing or Adding an Optical Drive 82 Removing a Drive Bay Break Away Metal Plate 85 Vostr...

Страница 6: ...nk Fan Assembly 99 Removing the Processor Heat Sink Fan Assembly 99 Replacing the Processor Heat Sink Fan Assembly 101 11 Memory Module s 103 Removing Memory Modules 103 Replacing or Adding a Memory Module 104 12 Power Supply 107 Removing the Power Supply 107 Replacing the Power Supply 109 DC Power Supply Connectors 110 DC Power Supply Connector Pin Assignments 112 ...

Страница 7: ...21 15 Processor 125 Removing the Processor 125 Replacing the Processor 126 16 System Setup Program 129 Overview 129 Entering the System Setup Program 129 System Setup Program Screens 130 System Setup Program Options 130 Boot Sequence 133 Option Settings 133 Changing Boot Sequence for the Current Boot 133 Changing Boot Sequence for Future Boots 134 Clearing Forgotten Passwords 134 ...

Страница 8: ...8 Contents Clearing CMOS Settings 135 BIOS 136 Flashing the BIOS From the Hard Drive 136 17 Contacting Dell 137 ...

Страница 9: ... to resume normal operation If the power light is off the computer is either turned off or is not receiving power Reseat the power cable into both the power connector on the back of the computer and the electrical outlet If the computer is plugged into a power strip ensure that the power strip is plugged into an electrical outlet and that the power strip is turned on Bypass power protection device...

Страница 10: ...rference are Power keyboard and mouse extension cables Too many devices on a power strip Multiple power strips connected to the same electrical outlet Beep Codes Your computer may emit a series of beeps during start up if the monitor cannot display errors or problems For example one possible beep code may consist of three short repeated beeps indicating that the computer has encountered a possible...

Страница 11: ...ists contact Dell see Contacting Dell on page 137 3 Possible system board failure Contact Dell see Contacting Dell on page 137 4 RAM Read Write failure Ensure that no special requirements for memory module connector placement exist see Replacing or Adding a Memory Module on page 104 Ensure that the memory you are using is supported by your computer If the problem persists contact Dell see Contacti...

Страница 12: ...board Problems on page 22 NO BOOT DEVICE AVAILABLE The system cannot detect a bootable device or partition If the hard drive is your boot device ensure that the cables are connected and that the drive is installed properly and partitioned as a boot device Enter the system setup program see System Setup Program on page 129 and ensure that the boot sequence information is correct NO TIMER TICK INTER...

Страница 13: ...ion that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance When to Use the Dell Diagnostics If you experience a problem with your computer perform the checks in this section and then run the Dell Diagnostics before contacting Dell for assistance Start the Dell Diagnostics from your hard drive or ...

Страница 14: ... a message stating that no diagnostics utility partition has been found run the Dell Diagnostics from your Drivers and Utilities disc see Starting the Dell Diagnostics From the Drivers and Utilities Disc on page 15 5 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive 6 Press Tab to select Test System and then press Enter NOTE It is recommended tha...

Страница 15: ...he Boot Device Menu If you wait too long and the operating system logo appears continue to wait until you see the Microsoft Windows desktop and then shut down your computer and try again 4 When the boot device list appears use the up or down arrow keys to highlight CD DVD CD RW Drive then press Enter NOTE Using the one time boot menu changes the boot sequence for the current boot only Upon restart...

Страница 16: ...ted close the test window to return to the Dell Diagnostics Main Menu 11 Close the Main Menu window to exit the Dell Diagnostics and restart the computer 12 Remove the Drivers and Utilities disc from the optical drive Dell Diagnostics Main Menu After the Dell Diagnostics loads the following menu appears Press Tab to select the test you want to run and then press Enter NOTE It is recommended that y...

Страница 17: ...mation for tests run from the Custom Test or Symptom Tree option Option Function Express Test Performs a quick test of devices in the system This typically can take 10 to 20 minutes NOTE The Express Test requires no interaction on your part Run Express Test first to increase the possibility of tracing a problem quickly Extended Test Performs a thorough check of devices in the system This typically...

Страница 18: ... Windows default view so they may not apply if you set your Dell computer to the Windows Classic view Errors Displays error conditions encountered error codes and the problem description Help Describes the test and any requirements for running the test Configuration Displays the hardware configuration for the selected device The Dell Diagnostics obtains configuration information for all devices fr...

Страница 19: ...erly contact Dell at support dell com Drive Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE Windows XP Click Start and click My Computer...

Страница 20: ...e optical drive must receive a steady stream of data during the writing process If the stream is interrupted an error occurs Try closing all programs before you write to the optical TURN OFF STANDBY MODE IN WINDOWS BEFORE WRITING TO A DISC Search for the keyword standby in Windows Help and Support for information on power management modes Hard drive problems RUN CHECK DISK Windows XP 1 Click Start...

Страница 21: ...gram documentation for installation instructions Windows Vista 1 Click Start Control Panel Programs Programs and Features 2 Select the program you want to remove 3 Click Uninstall 4 See the program documentation for installation instructions drive letter IS NOT ACCESSIBLE THE DEVICE IS NOT READY The drive cannot read the disk Insert a disk into the drive and try again INSERT BOOTABLE MEDIA Insert ...

Страница 22: ... Dell on page 137 IF YOU HAVE PROBLEMS WITH AN IEEE 1394 DEVICE NOT PROVIDED BY DELL Contact the IEEE 1394 device manufacturer Keyboard Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CHE...

Страница 23: ...UTLET The computer stops responding NOTICE You may lose data if you are unable to perform an operating system shutdown TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer A program stops responding END THE PROGRAM 1 P...

Страница 24: ...s TURN THE COMPUTER OFF If you are unable to get a response by pressing a key on your keyboard or moving your mouse press and hold the power button for at least 8 to 10 seconds until the computer turns off and then restart your computer Other software problems CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE MANUFACTURER FOR TROUBLESHOOTING INFORMATION Ensure that the program is compatible...

Страница 25: ...XPERIENCE OTHER MEMORY PROBLEMS Reseat the memory modules see Replacing or Adding a Memory Module on page 104 to ensure that your computer is successfully communicating with the memory Ensure that you are following the memory installation guidelines Ensure that the memory you are using is supported by your computer For more information about the type of memory supported by your computer see Specif...

Страница 26: ...UN THE HARDWARE TROUBLESHOOTER See Hardware Troubleshooter on page 12 Network Problems CAUTION Before you begin any of the procedures in this section follow the safety instructions that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CHECK THE NETWORK CABLE CONNECTOR Ensure that the network cab...

Страница 27: ...strips power extension cables and other power protection devices to verify that the computer turns on properly Ensure that any power strips being used are plugged into an electrical outlet and are turned on Ensure that the electrical outlet is working by testing it with another device such as a lamp Ensure that the main power cable and front panel cable are securely connected to the system board s...

Страница 28: ...nufacturer CHECK THE PRINTER DOCUMENTATION See the printer documentation for setup and troubleshooting information ENSURE THAT THE PRINTER IS TURNED ON CHECK THE PRINTER CABLE CONNECTIONS See the printer documentation for cable connection information Ensure that the printer cables are securely connected to the printer and the computer TEST THE ELECTRICAL OUTLET Ensure that the electrical outlet is...

Страница 29: ...documentation for setup and troubleshooting information UNLOCK THE SCANNER Ensure that your scanner is unlocked if the scanner has a locking tab or button RESTART THE COMPUTER AND TRY THE SCANNER AGAIN CHECK THE CABLE CONNECTIONS See the scanner documentation for information on cable connections Ensure that the scanner cables are securely connected to the scanner and the computer VERIFY THAT THE S...

Страница 30: ...le to eliminate distortion ADJUST THE WINDOWS VOLUME CONTROL Click or double click the speaker icon in the lower right corner of your screen Ensure that the volume is turned up and that the sound is not muted DISCONNECT HEADPHONES FROM THE HEADPHONE CONNECTOR Sound from the speakers is automatically disabled when headphones are connected to the computer s front panel headphone connector TEST THE E...

Страница 31: ...ONNECTION Ensure that the monitor cable is connected to the correct graphics card If you are using the optional DVI to VGA adapter ensure that the adapter is correctly attached to the graphics card and monitor Ensure that the monitor cable is connected as shown on the setup diagram for your computer Remove any video extension cables and connect the monitor directly to the computer Swap the compute...

Страница 32: ...lick Start Control Panel Appearance and Themes 2 Click the area you want to change or click the Display icon 3 Try different settings for Color quality and Screen resolution Windows Vista 1 Click Start Control Panel Hardware and Sound Personalization Display Settings 2 Adjust Resolution and Colors settings as needed 3D image quality is poor CHECK THE GRAPHICS CARD POWER CABLE CONNECTION Ensure tha...

Страница 33: ...s and health scans of your computing environment Accessing the Dell Support Utility Access the Dell Support Utility from the icon on the taskbar or from the Start menu If the Dell Support icon does not appear in your taskbar 1 Click Start All Programs Dell Support Dell Support Settings 2 Ensure that the Show icon on the taskbar option is checked NOTE If the Dell Support Utility is not available fr...

Страница 34: ...ouble Clicking the Dell Support Icon Double click the icon to manually check your computing environment view frequently asked questions access the help file for the Dell Support Utility and view Dell Support settings For more information about the Dell Support Utility click the question mark at the top of the Dell Support screen ...

Страница 35: ...astic scribe Flash BIOS update see the Dell Support website at support dell com Before Working on Your Computer Use the following safety guidelines to help protect your computer from potential damage and to help ensure your own personal safety CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see...

Страница 36: ...your computer and then unplug the cable from the network device 3 Disconnect all telephone or network cables from the computer 4 Disconnect your computer and all attached devices from their electrical outlets 5 Press and hold the power button while the system is unplugged to ground the system board NOTICE Before touching anything inside your computer ground yourself by touching an unpainted metal ...

Страница 37: ...orking on Your Computer 37 Inside View of Your Computer Vostro 420 1 power supply 2 5 25 inch drive bays 3 3 media card reader optional 4 I O panel 5 3 5 inch hard drive bays 4 6 chassis fan 1 6 2 4 3 5 ...

Страница 38: ...38 Working on Your Computer Vostro 220 1 power supply 2 5 25 inch drive bays 2 3 media card reader optional 4 I O panel 5 3 5 inch hard drive bays 2 6 chassis fan 1 6 3 2 4 5 ...

Страница 39: ...Working on Your Computer 39 Vostro 220s 1 power supply 2 chassis fan 3 optical drive 4 media card reader optional 5 I O panel 6 3 5 inch hard drive bays 2 2 3 6 4 1 5 ...

Страница 40: ...40 Working on Your Computer System Board Components Vostro 420 2 4 3 18 16 14 20 22 27 5 15 21 23 24 25 19 28 1 26 17 8 9 10 12 11 13 6 7 29 30 31 32 ...

Страница 41: ...tor SATA5 12 front I O panel connector 13 serial ATA 5 25 inch drive connector SATA6 14 USB1 connector from front I O panel 15 USB2 connector from front I O panel 16 USB3 system board connector 17 audio connector F_AUDIO 18 PCI connector PCI4 19 PCI connector PCI3 20 PCI connector PCI2 21 PCI connector PCI1 22 PCI Express x1 connector PCIE_X1 2 23 PCI Express x16 connector PCIE_x16 24 PCI Express ...

Страница 42: ...42 Working on Your Computer Vostro 220 2 4 3 13 16 18 5 14 17 19 21 22 1 23 20 15 8 9 11 10 12 6 7 24 25 ...

Страница 43: ...ket 10 front I O panel connector 11 USB1 system board connector from front I O panel 12 USB2 system board connector from front I O panel 13 CMOS jumper CLEAR CMOS 14 USB3 system board connector 15 audio connector AUDIO1 from front I O panel 16 PCI connector PCI1 17 PCI connector PCI2 18 PCI Express x16 connector PCIE_x16 19 PCI Express x1 connector PCIE_X1 20 audio connectors 21 one LAN and two US...

Страница 44: ...44 Working on Your Computer Vostro 220s CLS_CMOS 2 4 3 13 16 18 5 14 17 19 21 23 1 22 20 15 8 9 11 10 12 6 7 24 25 ...

Страница 45: ...onnector PWR2 2 processor heat sink fan assembly power 3 memory module connectors 2 4 main power connector PWR1 5 serial ATA drive connector SATA2 6 serial ATA drive connector SATA1 7 serial ATA drive connector SATA3 8 serial ATA drive connector SATA0 9 battery socket 10 front I O panel connector 11 USB1 system board connector from front I O panel 12 USB2 system board connector from front I O pane...

Страница 46: ...46 Working on Your Computer 5 Verify that the computer works correctly by running the Dell Diagnostics See your Setup and Quick Reference Guide for help running Dell Diagnostics ...

Страница 47: ...ding computer covers bezels filler brackets front panel inserts and so on removed NOTICE Ensure that sufficient space exists to support the system with the cover removed at least 1 ft 30 cm of desktop space NOTICE The procedure for removing and replacing the computer cover is identical for the Vostro 420 Vostro 220 and Vostro 220s computers the illustration provided is for example only and may not...

Страница 48: ...mputer Cover 1 Ensure that all cables are connected and folded out of the way 2 Ensure that no tools or extra parts are left inside the computer 3 Ensure that the bezel is attached to the front of the computer see Replacing the Bezel on page 53 NOTE The bezel must be installed before the cover is installed 1 handle 2 computer cover 3 front of computer bezel 2 3 1 ...

Страница 49: ...til the metal clips inside the cover grip and attach securely to the chassis frame beside the front bezel 5 Ensure that the cover is seated and aligned correctly 6 Replace and tighten the two thumbscrews that secure the computer cover 7 Follow the procedure in After Working on Your Computer on page 45 ...

Страница 50: ...50 Computer Cover ...

Страница 51: ...ng and replacing the bezel is identical for the Vostro 420 Vostro 220 and Vostro 220s computers the illustrations provided are for example only and may not represent your particular computer precisely Removing the Bezel 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 With the computer still on its side g...

Страница 52: ...52 Bezel 1 clips 4 2 bezel 1 2 ...

Страница 53: ...nsert the bezel hooks into the slots along one edge of the front of the computer 2 Rotate the bezel toward the computer until the clips snap into place on the opposite edge of the front of the computer 3 Perform the steps in the procedure After Working on Your Computer on page 45 ...

Страница 54: ...54 Bezel ...

Страница 55: ...o 220s includes a chassis support bracket You must remove the bracket before you can remove or replace many of the computer components 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Remove the screw that secures the chassis support bracket 4 Rotate the flange away from the back of the computer 5 Disenga...

Страница 56: ...56 Chassis Support Bracket Vostro 220s 1 chassis support bracket 2 flange 3 screw 4 cable clip 5 tabs 2 6 slots 2 1 2 3 4 5 6 ...

Страница 57: ...the tabs on one end of the bracket into the slots in the chassis 2 While holding the bracket slightly raised slide any cables as appropriate into the cable clip for storage 3 Lower the other end of the bracket to engage the remaining tab 4 Rotate the flange closed and replace and tighten the securing screw ...

Страница 58: ...58 Chassis Support Bracket 5 Perform the steps in the procedure After Working on Your Computer on page 45 1 chassis support bracket 2 flange 3 screw 4 cable clip 5 slots 2 6 tabs 2 1 2 3 4 5 6 ...

Страница 59: ...xample only and may not represent your particular computer precisely Removing a PCI or PCI Express Card 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 If your computer is a Vostro 220s remove the chassis support bracket see Removing the Chassis Support Bracket on page 55 Otherwise proceed to step 4 4 Di...

Страница 60: ...he card s driver from the operating system See the documentation that accompanied the card for instructions on removing the driver 12 To complete the removal procedure see Configuring Your Computer After Removing or Installing a PCI or PCI Express Card on page 63 Installing a PCI or PCI Express Card 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover s...

Страница 61: ...y start the computer when they are connected to a network To guard against electrical shock be sure to unplug your computer from its electrical outlet before installing any cards 6 If you are installing a PCI Express card into the x16 card connector position the card so that the securing slot is aligned with the securing tab 1 fully seated card 2 not fully seated card 3 bracket within slot 4 brack...

Страница 62: ...s routed over the cards in the absence of a cable clip can prevent the computer cover from closing properly or cause damage to the equipment 10 For the Vostro 220s replace the chassis support bracket see Replacing the Chassis Support Bracket on page 57 11 Follow the procedure in After Working on Your Computer on page 45 12 Install any drivers required for the card as described in the documentation...

Страница 63: ...p Program on page 129 for instructions 2 Go to Integrated Peripherals select Onboard Audio Controller and then change the setting to Enabled 3 Connect the external audio devices to the computer s back panel connectors Network Card 1 Enter the system setup program see System Setup Program on page 129 for instructions 2 Go to Integrated Peripherals select Onboard LAN Controller and then change the s...

Страница 64: ...64 PCI and PCI Express Cards ...

Страница 65: ...fety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover NOTICE To avoid damage to the drive do not set it on a hard surface Instead set the drive on a surface such as a foam pad that will sufficiently cushion it NOTICE If yo...

Страница 66: ...66 Drives b Slide the drive out of the slot toward the back of the computer Vostro 420 1 screws 4 2 hard drive 3 power cable 4 data cable 2 1 4 3 ...

Страница 67: ...rotate the back of the drive upward until the drive is perpendicular to the drive cage and guide the screws through the cutaway channels in the drive cage until you can lift the drive away from the computer c Repeat step a and step b for the second hard drive if installed 1 screws 4 2 hard drive 3 power cable 4 data cable 2 1 4 3 ...

Страница 68: ... to step 3 in Replacing or Adding a Hard Drive on page 69 If you are removing this drive permanently and the drive bay is to remain empty proceed to step 8 1 cutaway channels 2 2 hard drive release latch 3 hard drive 4 screw guides 4 5 power cable 6 data cable 3 2 4 1 5 6 ...

Страница 69: ...ve setting to the correct configuration Replacing or Adding a Hard Drive 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Check the documentation for the drive to verify that it is configured for your computer 4 For the Vostro 220s a Raise and hold the hard drive release latch b Slide the drive partway ou...

Страница 70: ...e the hard drive into the hard drive bay b Align the holes on the side of the hard drive with the holes in the drive cage and install the screws to secure the hard drive in the bay 1 cutaway channels 2 2 hard drive release latch 3 hard drive 4 screw guides 4 3 2 4 1 ...

Страница 71: ...Drives 71 Vostro 420 1 screws 4 total 2 screws to guide drive into slot 2 screws to secure drive in slot 2 hard drive 3 power cable 4 data cable 2 1 4 3 ...

Страница 72: ...its with a tab or a filled in hole on the other connector Align the cable connectors correctly before inserting them to avoid damage to the connectors 7 Ensure that the other end of the data cable is connected to an interface connector labeled SATA0 SATA1 SATA2 or SATA3 on the system board see System Board Components on page 40 1 screws 4 2 hard drive 3 power cable 4 data cable 2 1 4 3 ...

Страница 73: ...setting to the correct configuration 12 See the documentation that came with the drive for instructions on installing any software required for drive operation Media Card Reader CAUTION Before working inside your computer read the safety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_com...

Страница 74: ...the Vostro 420 and Vostro 220 remove the two screws securing the device to the drive cage For the Vostro 220s lift the release latch that secures both the optical drive and the 3 5 inch device in their respective drive cages 1 screws 2 2 media card reader 3 USB interface cable 2 1 3 ...

Страница 75: ...on page 77 If you are removing the device permanently and the drive bay is to remain empty proceed to step 8 8 Disconnect the USB interface cable from the system board see System Board Components on page 40 and remove the cable from the computer 9 Install a 3 5 inch front panel insert into the empty drive bay 1 release latch 2 optical drive bay 3 media card reader 2 1 3 ...

Страница 76: ...enever the device is permanently removed from the computer 10 For the Vostro 220s push the release latch down to resecure the optical drive 11 Install the cover for the empty bay onto the bezel a From the inside of the bezel while holding the cover at an angle insert the tab on one end of the cover into the slot on the corresponding end of the bezel opening b Lower the cover until it fits securely...

Страница 77: ...in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Remove the bezel see Removing the Bezel on page 51 4 If you are adding a media card reader in a computer that has not had a device previously installed in the 3 5 inch drive bay you must first a Remove the break away metal plate from the empty 3 5 inch drive bay see Removing a Dri...

Страница 78: ...er from the bezel 5 Remove the media card reader from its packaging 6 For the Vostro 220s install two screws on each side of the media card reader 7 Gently slide the device into the bay from the front of the computer 8 For the Vostro 420 and Vostro 220 a Align the screw holes in the device with the screw hole and slot in the drive cage b Replace and tighten the two screws to secure the device in t...

Страница 79: ...ICE The connectors are keyed for correct insertion that is a notch or a missing pin on one connector fits with a tab or a filled in hole on the other connector Align the cable connectors correctly before inserting them to avoid damage to the connectors 11 Ensure that the other end of the USB interface cable is connected to a USB connector on the system board see System Board Components on page 40 ...

Страница 80: ...afety information that shipped with your computer For additional safety best practices information see the Regulatory Compliance Homepage at www dell com regulatory_compliance CAUTION To guard against electrical shock always unplug your computer from the electrical outlet before removing the cover Removing an Optical Drive 1 Follow the procedures in Before Working on Your Computer on page 35 2 Rem...

Страница 81: ...ng an Optical Drive on page 82 If you are removing this drive permanently and the drive bay is to remain empty proceed to step 8 8 Disconnect the data cable from the system board see System Board Components on page 40 and remove the cable from the computer 9 For the Vostro 420 and Vostro 220 use two screws to attach a 5 25 inch front panel insert to the front of the empty bay 1 screws 2 2 screw ho...

Страница 82: ... After Working on Your Computer on page 45 12 Enter the system setup program see System Setup Program on page 129 for instructions and update the drive settings Replacing or Adding an Optical Drive 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Remove the bezel see Removing the Bezel on page 51 1 screws...

Страница 83: ...he screw slots in the optical drive with the screw slots on the drive cage b Replace and tighten the two screws securing the optical drive 8 Connect the power cable and data cable to the back of the drive NOTICE The connectors are keyed for correct insertion that is a notch or a missing pin on one connector fits with a tab or a filled in hole on the other connector Align the cable connectors corre...

Страница 84: ... page 45 12 See the documentation that came with the drive for instructions on installing any software required for drive operation 13 Enter the system setup program see System Setup Program on page 129 for instructions and update the drive settings 1 screws 2 2 screw holes 3 optical drive 4 data cable 5 power cable 4 5 3 1 2 ...

Страница 85: ...the 3 5 inch bay metal plate once it is removed It is not designed for reuse A front panel insert is available for covering the opening of the empty 3 5 inch bay once the break away metal plate has been initially removed should you decide to permanently remove a device from the 3 5 inch bay The break away metal plates for the 5 25 inch drive bays can be reused as front panel inserts to cover an em...

Страница 86: ...bay opening must be covered by a metal plate front panel insert to retain FCC ratings Vostro 220s To remove the 3 5 inch bay break away metal plate rotate the upward to twist and ultimately break the metal tabs that attach the plate to the chassis NOTE Discard the 3 5 inch bay metal plate once it is removed It is not designed for reuse A front panel insert is available for covering the opening of ...

Страница 87: ...Drives 87 Vostro 220s 1 3 5 inch bay break away metal plate 1 ...

Страница 88: ...88 Drives ...

Страница 89: ... so that you can reroute them correctly when installing the new I O panel 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Remove the bezel see Removing the Bezel on page 51 4 Disconnect the I O panel cables from the system board 5 For the Vostro 220s a Remove the chassis support bracket see Removing the ...

Страница 90: ...90 I O Panel 8 Ease the I O panel away from the computer as you guide the cables through the bays holes and front panel opening Vostro 420 1 front panel opening 2 I O panel and cables 3 screw 3 2 1 ...

Страница 91: ...1 Route the I O panel cables into the chassis through the I O panel opening and guide them through the various holes and bays 2 Slide the I O panel cables into the cable clip s if present 3 Replace and tighten the screw that secures the I O panel 4 Reconnect the cables to the system board see System Board Components on page 40 1 front panel opening 2 I O panel and cables 3 screw 3 2 1 ...

Страница 92: ... Replacing the Chassis Support Bracket on page 57 b Replace any hard drives in the hard drive cage see Replacing or Adding a Hard Drive on page 69 that you removed in step 5 of Removing the I O Panel on page 89 6 Follow the procedure in After Working on Your Computer on page 45 ...

Страница 93: ...n is identical except where noted0 for the Vostro 420 Vostro 220 and Vostro 220s computers the illustrations provided are for example only and may not represent your particular computer precisely Removing the Chassis Fan 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Disconnect the chassis fan cable fro...

Страница 94: ...94 Fan Vostro 420 1 chassis fan 2 system board power connector 3 screws 4 2 1 3 ...

Страница 95: ...Fan 95 Vostro 220 1 chassis fan 2 system board power connector 3 screws 4 2 1 3 ...

Страница 96: ...96 Fan Vostro 220s 1 system board power connector 2 chassis fan 3 screw 1 2 3 ...

Страница 97: ...s the fan into the side of the chassis and then slide it toward the back of the computer until it sets against the stops c Proceed to step 3 2 While holding the chassis fan in place align the screw hole s and install the screw s that secure the fan to the chassis 3 Attach the fan cable to the system board see System Board Components on page 40 4 Follow the procedure in After Working on Your Comput...

Страница 98: ...98 Fan ...

Страница 99: ...t represent your particular computer precisely Removing the Processor Heat Sink Fan Assembly 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Disconnect the heat sink fan assembly cable from the system board 4 Loosen the four captive screws that attach the heat sink fan assembly to the system board CAUTIO...

Страница 100: ...00 Processor Heat Sink Fan Assembly 1 Phillips screwdriver 2 heat sink fan assembly 3 heat sink fan cable 4 system board fan connector 5 screw holes with rubber bushings 4 6 captive screws 4 4 1 2 3 5 6 ...

Страница 101: ...new heat sink is required for the new processor reuse the original heat sink fan assembly when you replace the processor 1 Apply thermal solution to the heat sink as needed 2 Align the four captive screws on the heat sink fan assembly with the holes and rubber bushings on the system board 4 1 2 3 5 6 ...

Страница 102: ...embly is correctly seated and secure 4 Attach the heat sink fan assembly cable to the system board see System Board Components on page 40 5 Follow the procedure in After Working on Your Computer on page 45 1 Phillips screwdriver 2 heat sink fan assembly 3 heat sink fan cable 4 system board fan connector 5 screw holes with rubber bushings 6 captive screws 4 ...

Страница 103: ...Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Replacing the Computer Cover on page 48 3 Locate the memory modules on the system board see System Board Components on page 40 4 Press out the securing clip at each end of the memory module connector 5 Grasp the module and pull it upwards If the module is difficult to remove gently ease the module b...

Страница 104: ...ors 1 and 2 or 2 A pair of matched memory modules installed in DIMM connectors 1 and 2 and another matched pair installed in DIMM connectors 3 and 4 NOTE If you install mixed pairs of PC2 5300 DDR2 667 MHz and PC2 6400 DDR2 800 MHz memory modules the modules function at the speed of the slowest module installed NOTE Ensure that you install a single memory module in DIMM connector 1 the connector c...

Страница 105: ...h end of the module 2 Insert the module into the connector until the module snaps into position If you insert the module correctly the securing clips snap into the cutouts at each end of the module 3 Follow the procedure in After Working on Your Computer on page 45 4 When the message appears stating that memory size has changed press F1 to continue 5 Log on to your computer 1 cutouts 2 2 memory mo...

Страница 106: ...ght click the My Computer icon on your Windows desktop and click Properties 7 Click the General tab 8 To verify that the memory is installed correctly and being recognized by the computer check the amount of memory RAM listed ...

Страница 107: ... 2 Remove the computer cover see Removing the Computer Cover on page 47 NOTICE Note the routing of the DC power cables underneath the metal routing clips if present in the computer chassis as you remove them from the system board and drives You must reroute these cables properly when you reinstall the power supply to prevent them from being pinched or crimped 3 For the Vostro 220s a Remove the cha...

Страница 108: ...108 Power Supply 7 Press down on the power supply retention clips 8 Slide the power supply toward the front of the computer and lift it out 1 screws 4 only 3 screws for Vostro 220s 2 power supply 1 2 ...

Страница 109: ... tighten all screws may cause electrical shock as these screws are a key part of the grounding system NOTICE Route the DC power cables as you insert them into the routing clips if present The cables must be properly routed to prevent the cables from being damaged 3 Reconnect the DC power cables to the system board and drives NOTE Double check all cable connections to ensure that they are secure 4 ...

Страница 110: ... Card on page 60 b Slide the optical drive back into the drive bay c Replace the chassis support bracket see Replacing the Chassis Support Bracket on page 57 5 Follow the procedure in After Working on Your Computer on page 45 DC Power Supply Connectors Vostro 420 P7 P8 P9 P4 P3 P6 P5 P2 P1 P10 ...

Страница 111: ...Power Supply 111 Vostro 220 ...

Страница 112: ...onnector Pin Assignments DC Power Connector P1 Pin Number Signal name Wire Color Wire Size 1 3 3 V Orange 20 AWG 2 3 3 V Orange 20 AWG 3 RTN Black 20 AWG 4 5 V Red 20 AWG P4 P3 P5 P2 P1 13 14 15 16 17 18 19 20 21 22 23 24 1 2 3 4 5 6 7 8 9 10 11 12 ...

Страница 113: ... V Yellow 20 AWG 12 3 3 V Orange 20 AWG 13 3 3 V Orange 20 AWG 14 12 V Blue 22 AWG 15 RTN Black 20 AWG 16 PS_ON Green 22 AWG 17 RTN Black 20 AWG 18 RTN Black 20 AWG 19 RTN Black 20 AWG 20 OPEN 21 5 V Red 20 AWG 22 5 V Red 20 AWG 23 5 V Red 20 AWG 24 RTN Black 20 AWG Pin Number Signal Name 18 AWG Wire 1 GND Black Pin Number Signal name Wire Color Wire Size 3 1 4 2 ...

Страница 114: ... 2 GND Black 3 12 VADC Yellow 4 12 VADC Yellow Pin Number Signal name 18 AWG Wire 1 3 3 VDC Orange 2 GND Black 3 5 VDC Red 4 GND Black 5 12 VBDC White Pin Number Signal Name 22 AWG Wire 1 5 VDC Red 2 GND Black 3 GND Black 4 12 VADC Yellow Pin Number Signal Name 18 AWG Wire 4 3 2 1 ...

Страница 115: ...Power Supply 115 DC Power Connector P10 Pin Number Signal Name 22 AWG Wire 1 12 VDC Yellow 2 12 VDC Yellow 3 12 VDC Yellow 4 GND Black 5 GND Black 6 GND Black ...

Страница 116: ...116 Power Supply ...

Страница 117: ...the Coin Cell Battery 1 Record all the screens in the system setup program so that you can restore the correct settings in step 4 of Replacing the Coin Cell Battery on page 118 See System Setup Program on page 129 for assistance with the system setup program 2 Follow the procedures in Before Working on Your Computer on page 35 3 Remove the computer cover see Removing the Computer Cover on page 47 ...

Страница 118: ...ing up and then snap the battery into place Ensure that it is securely retained within the battery socket 2 For the Vostro 220s replace the chassis support bracket see Replacing the Chassis Support Bracket on page 57 3 Follow the procedure in After Working on Your Computer on page 45 4 Enter the system setup program see System Setup Program on page 129 for instructions and restore the settings you...

Страница 119: ... the System Board 1 Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 3 For the Vostro 220s a Remove the chassis support bracket see Removing the Chassis Support Bracket on page 55 b Slide the optical drive forward far enough to gain access to the PWR1 connector on the system board 4 Remove all expansion cards...

Страница 120: ...sor on page 125 and place it into antistatic packaging 9 Disconnect the chassis fan cable from the system board 10 Disconnect any additional cables from the system board 11 Remove the screws that secure the system board to the computer chassis CAUTION The system board is extremely fragile Exercise great care when handling the system board 12 Carefully lift the system board out of the computer chas...

Страница 121: ...ng a System Board 1 Align the holes of the system board with the screw holes in the chassis ensuring that the back panel connectors are properly aligned in the openings on the back of the chassis 1 system board 2 screws 9 1 2 ...

Страница 122: ...e and tighten all screws properly may not provide adequate grounding of the system board and result in system failures 3 Connect the chassis fan cable to the system board 4 If the system board is being replaced with a new system board a Install the memory modules onto the system board see Replacing or Adding a Memory Module on page 104 1 2 ...

Страница 123: ... page 40 for connector locations 7 Connect all the data cables from the drives to the system board see System Board Components on page 40 for connector locations 8 Connect any additional cables to the system board as required 9 Install all expansion cards see Installing a PCI or PCI Express Card on page 60 10 Slide the optical drive back fully into the drive bay 11 Check all cable connections thro...

Страница 124: ...124 System Board ...

Страница 125: ...Follow the procedures in Before Working on Your Computer on page 35 2 Remove the computer cover see Removing the Computer Cover on page 47 CAUTION Despite having a plastic shield the heat sink assembly may be very hot during normal operation Be sure that it has had sufficient time to cool before you touch it 3 Remove the processor heat sink fan assembly from the computer see Removing the Processor...

Страница 126: ... Replacing the Processor NOTICE Ground yourself by touching an unpainted metal surface such as on the back of the computer NOTICE You must position the processor correctly in the socket to avoid permanent damage to the processor and the computer when you turn on the computer 1 Unpack the new processor being careful not to touch the underside of the processor 1 processor cover 2 processor 3 socket ...

Страница 127: ...ensure that the processor cover remains raised 3 Orient the two alignment notches on the processor with the two alignment notches on the socket 4 Align the pin 1 corners of the processor and socket and set the processor lightly in the socket ensuring that the processor is positioned correctly 1 tab 2 processor cover 3 processor 4 processor socket 5 retention latch 6 release lever 7 processor pin 1...

Страница 128: ...n hook 7 Pivot the release lever back towards the socket and secure it underneath the retention hook 8 Clean the thermal grease from the bottom of the heat sink NOTICE Ensure that you apply new thermal grease New thermal grease is critical for ensuring adequate thermal bonding which is a requirement for optimal processor operation 9 Apply new thermal grease to the top of the processor 10 Replace t...

Страница 129: ...hange the settings for this program Certain changes can make your computer work incorrectly Entering the System Setup Program 1 Turn on or restart your computer 2 When the blue DELL logo is displayed you must watch for the F2 prompt to appear 3 Once this F2 prompt appears press F2 immediately NOTE The F2 prompt indicates that the keyboard has initialized This prompt can appear very quickly so you ...

Страница 130: ...s a scrollable list containing features that define the configuration of your computer including installed hardware power conservation and security features Scroll up and down the list with the up and down arrow keys As an option is highlighted the Option Field displays more information about that option and the option s current and available settings Option Field This field contains information a...

Страница 131: ...e and type of memory installed Standard CMOS Features Date Time Displays current date and time settings Date mm dd yy SATA Info Displays the SATA drives integrated in the system SATA 0 SATA 1 SATA 2 SATA 3 SATA 4 SATA 5 SATA Mode AHCI by default Halt On All Error All But Keyboard All But Keyboard by default Advanced BIOS Features CPU Feature SpeedStep Enabled Disabled Enabled by default Execute Di...

Страница 132: ...OM USB CDROM Legacy LAN Disabled CD ROM by default Boot Menu Security Enabled Disabled Disabled by default Advanced Chipset Features Init Display First Onboard PCI PCI Express PCI Express by default Integrated Peripherals USB Controller Enabled or Disabled Enabled by default Onboard Audio Connector Enabled or Disabled Enabled by default Onboard LAN Connector Enabled or Disabled Enabled by default ...

Страница 133: ...into a USB port and restart the computer When F12 Boot Menu appears in the upper right corner of the screen press F12 The BIOS detects the device and adds the USB flash option to the boot menu NOTE To boot to a USB device the device must be bootable To make sure that your device is bootable check the device documentation Changing Boot Sequence for the Current Boot You can use this feature for exam...

Страница 134: ... Enter the system setup program see Entering the System Setup Program on page 129 2 Use the arrow keys to highlight the Boot Sequence menu option and press Enter to access the menu NOTE Write down your current boot sequence in case you want to restore it 3 Press the up and down arrow keys to move through the list of devices 4 Press the spacebar to enable or disable a device enabled devices have a ...

Страница 135: ... the procedures in Before Working on Your Computer on page 35 NOTE The computer must be disconnected from the electrical outlet to clear the CMOS setting 2 Remove the computer cover see Removing the Computer Cover on page 47 3 Reset the current CMOS settings a Locate the 3 pin CMOS jumper CLEAR CMOS on the system board see System Board Components on page 40 b Remove the jumper plug from the CMOS j...

Страница 136: ...4 If the Export Compliance Disclaimer window appears click Yes I Accept this Agreement The File Download window appears 5 Click Save this program to disk and then click OK The Save In window appears 6 Click the down arrow to view the Save In menu select Desktop and then click Save The file downloads to your desktop 7 Click Close if the Download Complete window appears The file icon appears on your...

Страница 137: ... Visit support dell com 2 Verify your country or region in the Choose a Country Region drop down menu at the bottom of the page 3 Click Contact Us on the left side of the page 4 Select the appropriate service or support link based on your need 5 Choose the method of contacting Dell that is convenient for you ...

Страница 138: ...138 Contacting Dell ...

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