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Understanding Printer Messages
|
185
"021-001" - "022-999"
Status Code
Cause and Remedy
021-210
021-211
021-212
Check the connection between the smart card reader and the machine. Turn off the
printer, and turn it on again. If the error still is not resolved, the smart card reader may be
defective. Connect an unbroken smart card reader and execute the operation again.
021-213
There is a problem with the unit price table settings for the connected product.
Export the unit price table and modify it using
Dell Printer Configuration Web Tool
. Set
the number from 1 to 9,999,999.
021-214
An error occurred during encrypted communication between the machine and the USB
memory device.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
021-215
The accounting/billing device connected does not match the device specified on the
machine.
Change the setting on the machine or connect the correct accounting/billing device, and
switch off the machine power, make sure that the touch screen is blank, and then switch
on the machine power.
021-360
021-361
An error occurred in the machine.
Turn off the printer, and turn it on again. Contact customer support if this failure is
repeated.
021-401
The number of authentication devices such as a smart card reader connected exceeds the
setting value.
Disconnect the authentication device.
021-500
Wait until the active job finishes.
021-700
021-701
USB interface error. Check the USB connection. Turn off the printer, and turn it on again.
Contact customer support if this failure is repeated.
021-947
An error occurred during the scanning process.
For operation with the smart card, the machine detects the remaining value of the smart
card, and it causes a job to be temporarily stopped.
021-948
An error occurred during the printing process.
For operation with the smart card, the machine detects the remaining value of the smart
card, and it causes a job to be temporarily stopped.
021-949
An error occurred when a job is temporarily stopped, not while a job is in progress.
For operation with the smart card, the machine detects the remaining value of the smart
card, and it causes a job to be temporarily stopped.
Содержание S3840cdn
Страница 1: ...Dell Color Smart Printer S3840cdn User s Guide Regulatory Model S3840cdn ...
Страница 8: ...8 ...
Страница 9: ... 9 1 1Before Beginning ...
Страница 18: ...18 About the Printer ...
Страница 19: ... 19 2 2Setting Up the Printer Printer Setup ...
Страница 51: ... 51 3 3Using Your Printer ...
Страница 139: ... 139 4 4Printing ...
Страница 155: ... 155 5 5Know Your Printer ...
Страница 212: ...212 Specifications ...
Страница 213: ... 213 6 6Maintaining Your Printer ...
Страница 248: ...248 Removing Options ...
Страница 249: ... 249 7 7Troubleshooting ...
Страница 289: ... 289 Appendix ...
Страница 294: ...294 2 Enter text in the search box and click on the search icon 3 Select the file from the displayed list to print ...
Страница 446: ...446 ...