Dell Latitude XT PP12S, Руководство пользователя

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Troubleshooting
116
C LEAN THE OPTICAL DRIVE OR OPTICAL DRIVE MEDIA — See "Optical Drives and
Optical Drive Media" on page 108.
C
HECK THE CABLE CONNECTIONS
A DJUST THE W INDOWS VOLUME CONTROL —
• Click the speaker icon in the lower-right corner of your screen.
• Ensure that the volume is turned up by clicking the slidebar and dragging it up.
• Ensure that the sound is not muted by clicking any boxes that are checked.
R
UN THE
W
INDOWS HARDWARE TROUBLESHOOTER
—
See "Windows Hardware
Troubleshooter" on page 114.
R UN THE D ELL D IAGNOSTICS — See "Dell Diagnostics" on page 109.
Problems writing to an optical drive
NOTE:
Unless you purchased either an optional external D-bay or an optional
media base with your Tablet-PC, you may not be able to use optical drives or optical
drive media with your Tablet-PC.
C
LOSE OTHER PROGRAMS
— The optical drive must receive a steady stream of data
during the writing process. If the stream is interrupted, an error occurs. Try closing all
programs before you write to the optical.
T URN OFF SLEEP MODE IN W INDOWS BEFORE WRITING TO A DISC — See
"Configuring Power Management Settings" on page 72 or search for the keyword
sleep
in Windows Help and Support for information on power management modes.
E-Mail and Internet Problems
CAUTION:
Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide .
NOTE:
Do not plug a telephone cable into the network adapter connector (see
"Back View" on page 36).
C HECK THE M ICROSOFT O UTLOOK® E XPRESS SECURITY SETTINGS — If you cannot
open your e-mail attachments:
1
In Outlook Express, click Tools
→
Options
→
Security .
2
Click Do not allow attachments to remove the checkmark, as needed.
E NSURE THAT YOU ARE CONNECTED TO THE I NTERNET — Ensure that you have
subscribed to an Internet provider. With the Outlook Express e-mail program open,
click
File
. If
Work Offline
has a checkmark next to it, click the checkmark to remove it
and connect to the Internet. For help, contact your Internet service provider.