DELEX DSI ES8300, Инструкция по установке и эксплуатации

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DESIGNED SECURITY INC 800-272-3555 www.dsigo.com
1402 Hawthorne Street Bastrop, Texas 78602 Fax 512 321 9181
Email: dsi@dsigo.com
INS8300
TROUBLESHOOTING TIPS
The following are a few of the most common questions the Customer Support group answers.
Symptom: Erratic Barrier Behavior
The Barriers bump several times at the end of travel, or do not line up with one another
properly when centering.
Solution:
This usually indicates that a set screw holding the coupler to the barrier shaft is loose. Being a
mechanical device, it is not uncommon for this to occur after several days of weeks of initial
operation. Verify the coupler has not separated, re-seat if it has, then tighten set screw. DSI
suggests using a ratchet-driven Allen to tighten. If you have a torque wrench, the requirement
is 52 inch-pounds. Re-application of a thread-locking compound is recommended.
Symptom: Circuit Breaker Trips
Solution:
This is an indication that the current through the circuit breaker is high, usually due to the Supply
Voltage being low (less than 24 VDC) as a result of using too small a gauge of wire for Power.
Check for loose connections and verify the proper gauge wire is installed per the Wire Gauge
Calculator in the Appendix (Pg. 34). If necessary, replace the power wire with a larger gauge
(smaller number) or increase the Supply Voltage in order to deliver 24 VDC at the Power Input
Connector, while the ES8300 is operating under load.
Symptom: Numerous False Alarms
These Alarms may occur spontaneously, or after passage of a valid user
(even in Free Exit mode).
Solution:
The optical path has become partially obstructed by dust accumulation, or by application of
cleaners/polish/etc. on the Infrared Plexiglas covers over the sensors and reflectors. Clean the
Sensors, the I.R. Plexiglas, and the Reflectors with a mild soap and water solution. Instruct the
Cleaning Staff to avoid using any cleaners or polish on the Plexiglas. When handling the
Plexiglas, hold it by the edges to avoid getting oils and fingerprints on the surface which would
distort the beam and may attract dust. (See Care and Cleaning info on Page 37)
Symptom: Multiple users card in, only first user allowed to pass.
Solution:
The Access Control System is holding the Valid User (Entry or Exit) Input for subsequent users.
The Access Control System needs to be adjusted to provide a shorter cycle time (preferably less
than half a second contact closure) in order to provide a discrete input cycle to the ES8300 for
each valid card read. Because many Access Control Systems are built to control door locks,
their default setting is five seconds, and the system simply holds the lock for each subsequent
user rather than providing a unique input cycle (Open/Close/Open) for each valid user.