System Troubleshooting and Diagnostics
5.2 Product Fault Management and Symptom-Directed Diagnosis
Example 5–10 SICL Service Request with Appended MEL File
From: AB1X::SDD$MANAGER
"VAXsimPLUS Message" 15-APR-1993 10:29:21.05
To: SYSTEM
CC:
Subj: SDD T2.0 Service Request - Analysis:[30B01.200]
********************************************************************************
VAXsimPLUS Notification Message
VAXsimPLUS has detected that the following device needs attention:
DEVICE:
AB1X$KERNEL (NVAX4000)
NODE:
AB1X
SYSTEM SERIAL NUMBER:
KA136H1520
SYSTEM TYPE:
VAX 4000-700A
VAXsimPLUS Diagnosis Information
Attn:
Field Service
Device:
AB1X$KERNEL (NVAX4000)
Count:
1.
Theory:
[30B01.200]
Evidence:
Urgent action required - AB1X$KERNEL Hard error(s):
SYSTAT <9> = 1 - Page Marked Bad For Uncorrectable ECC Error In
Main Memory
********************************************************************************
%% SDD$PROFILE is defined to be NONE, no Customer Profile included in message %%
********************************************************************************
SICL
134
M @( $_O_ 0=# 0
A$24U)3$\@(
%
@ G!::G+Y*5
M
@ 034N-2U-,2 7
&0\
@
!P
!@
:
0
"<<
M
!\F>]_"
(
%/,%$P
#
R0 R.P
\%31!03
!P
@ !
M (H
#0 0"
/S__S#X__\A
!
F 6
/CA"0
(P0
M"A(
%\
[P
0
’@U@. ’
@%.^!0
M
($+<]P ,12
P P
, "
S ,13
FO@4
\
(
?Y#P(%
" !_D/ @4
(
end
********************************************************************************
5.2.9.2 VAXsimPLUS Installation Tips
When installing VAXsimPLUS, the system will prompt you for information.
You will need to know the serial number and system model number for the
system on which you are installing VAXsimPLUS. The serial number is located
on the front of the chassis at the bottom and to the left (the front door must be
open). The system model number is attached to the outside of the door.
5–40 System Troubleshooting and Diagnostics
