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SV01 Server ● BMC User Manual ● Rev. 2.1
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5 Annex A - Frequently Asked Questions
Q: Why is the Firmware update rejected by the BMC?
A: Updates are digitally signed by Datacom to ensure integrity. Only correctly signed update packages
will be accepted. Furthermore, BMC only supports update and downdate, not redate.
Q: Is the VGA output limited to only 800x600?
A: In case no external monitor is found, resolution defaults to 800x600. In order to obtain higher
resolutions, please attach an external display. When using Windows OS, it is possible to get higher
resolutions by installing the Aspeed driver.
Q: How to select the correct keymap for KVM?
A: Scancodes from the keyboard are sent directly to the host operating system, therefore select the
desired keymap within the host operating system.
Q: How to force booting the recovery BMC software?
A: Press and hold the ID Button while applying power to the board. Continue pressing the button until
the ID LED blinks for 2 times.
Q: How to update the BMC date and time settings after the initial powerup?
A: Either boot the host system for the BIOS to supply correct time information to the BMC or configure
a network time server for the BMC in the settings. A network time server configuration is highly
recommended.
Q: Why are there some grayed out sensors in the web interface?
A: These sensors are only able to provide valid data when either the appropriate HW is installed and/or
the host system is running.
Q: When changing the IP address of the BMC’s management port the old address remains and
the new one is added as an extra address. Is this the expected behavior?
A: In order to guarantee continued connectivity the old address remains unchanged until manually
removed.
Q: The BMC management port is misconfigured so that it cannot be accessed anymore over the
network. How can I recover from this situation?
A: Use the BMC Network Configuration option in the BIOS to configure the network management ports.