Copyright © 2008
–
2019 DARE!! International
Page 36
WARRANTY CONDITIONS
DARE!! Instruments offers a standard warranty term of three years on their products, starting
from the shipping date. This warranty is applicable to all EMC test & measurement products, such
as:
•
Radi
C
entre
®
modular / multifunctional EMC test systems
•
Radi
C
ontrol
®
antenna tower/turntable controllers
•
Radi
F
ield
®
Triple A field generators
•
Radi
G
en
®
signal generators
•
Radi
P
ower
®
RF power meters
•
Radi
S
ense
®
laser powered E-field probes
•
Radi
S
witch
®
RF coaxial switches
If a defect occurs within the warranty term, a Return Material Authorization (RMA) ‘Warranty
Repair’ request can be issued using the RMA link at
http://rma.dare.eu. The defective product can
then be shipped to DARE!! Instrument for repair by our service department.
There will be no charge for repair services (materials or labor) within the warranty term. The
customer will need to cover the costs for returning the product to DARE!!, such as shipping
and/or any applicable duties and taxes. DARE!! Instruments will arrange the courier and cover the
costs for the return shipment.
These warranty terms are not applicable to:
•
Fiber optic cables
•
Products that have been improperly used
•
Products that have been used outside their specified range
•
Products that have been improperly installed and/or maintained
•
Products that have been modified without approval of DARE!! Instruments
•
Calibration and/or re-calibration of the product
•
Consumable products such as batteries, ink etc.
Repair services on products that are not covered by the DARE!! warranty will be charged to the
customer. If a defect occurs to our product outside the warranty period, a RMA repair and/or re-
calibration request must be issued using the RMA link at http://rma.dare.eu.
The repairs (outside the original warranty period) have a warranty limited to six months. Shipping
conditions are the same as with repairs within the original warranty period.