Reference Guide
9-11
Writer: Debbie Thomson Saved By: Debbie L. Thomson Saved Date: 08/05/97 3:06 PM
Pages: 24 Words: 4414 Template: c:\msoffice\templates\comm.dot
File Name Ch9.doc Part Number 270844-002
Solving Network Problems
continued
Problem
Cause
Solution
Network controller
stopped working without
apparent cause.
The files containing the
network drivers are corrupted.
Reinstall the network drivers, using
your backup diskettes.
The cable is not securely
connected.
Ensure that the cable is securely
attached to the network connector
and that the other end of the cable is
securely attached to the correct
device.
The network controller is
defective.
Contact your Compaq authorized
service provider.
Solving Memory
Problems
If you encounter memory problems, refer to the common causes
and solutions listed in the following table.
Problem
Cause
Solution
System won’t boot or does
not function properly after
installing additional
memory modules
Additional memory modules
are not the correct type or
speed grade for system.
Replace additional modules with 168-
pin synchronous DRAM DIMMs that
meet the following criteria:
•
Rated for 66MHz or faster
operation
•
Have an access time (CLK to Q)
of 9nS or less
•
Support CAS latency 2 or 3
operation
•
Are SPD-compliant
Out of Memory error
Memory configuration may not
be set up correctly.
Use the Device Manager to check
memory configuration.
You have run out of memory to
run the application.
Check the application documentation
to determine the memory
requirements.
Memory count during
POST is wrong
The memory modules may not
be installed correctly.
Check that the memory modules
have been installed correctly and run
the Computer Setup or Configuration
utility.
continued
