9-4
Troubleshooting
Writer: Debbie Thomson Saved by: Debbie L. Thomson Saved date: 08/05/97 3:06 PM
Pages: 24 Words: 4414 Template: c:\msoffice\templates\comm.dot
File Name Ch9.doc Part Number 270844-002
Solving Disk Problems
continued
Problem
Cause
Solution
Diskette drive cannot write
to a diskette
Diskette is not formatted.
Format the diskette.
Diskette is write-protected.
Use another diskette or remove the
write protection.
Writing to the wrong drive.
Check the drive letter in your path
statement.
Not enough space is left on the
diskette.
Use another diskette.
Diskette write control is
enabled.
Check your security feature settings.
A problem has occurred
with a disk transaction
The directory structure is bad,
or there is a problem with a
file.
Run Scan Disk. Click Start, then
select Programs, Accessories,
System Tools.
Diskette drive cannot read
a diskette
Diskette is not formatted.
Format the diskette.
You are using the wrong
diskette type for the drive type.
Check the type of drive you are using
and use the correct diskette type.
Drive not found
Cable is loose.
Check connections.
Computer configuration does
not recognize second diskette
drive.
Use Computer Setup to enable the
second diskette drive. Choose the
Storage option, under Built-in
Devices, to reconfigure the drive.
Second Ultra ATA hard
drive does not perform
optimally
You are using the wrong cable
for the drive type.
Reinstall the second Ultra ATA hard
drive using an 80-conductor cable.
Nonsystem disk message
The system is trying to start
from a diskette that is not
bootable.
Remove the diskette from the drive.
