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EXCEL SYSTEM TROUBLESHOOTING
Troubleshooting
12
TROUBLESHOOTING GUIDE 1
SYMPTOM
POSSIBLE CAUSES
CORRECTIVE ACTION
Speed controller logic malfunction
Disconnect the batteries and allow the
speed controller capacitors to discharge.
See WARNING “To avoid unintentionally
starting...” in General Warnings on page
1-1.
Reconnect the batteries and see if the
symptom returns.
Loose, broken, or disconnected wire(s) at
solenoid or B+ speed controller terminal
Repair and/or connect the loose or
disconnected wire(s)
Loose or disconnected 16-pin connector at
speed controller or broken wire
Repair and/or connect the 16-pin connector
to the speed controller
Test Menu – MAIN CONT DRIVER (solenoid)
does not indicate ON when the solenoid
should be activated. or Diagnostic Menu –
MAIN CONT DNC (main contactor (solenoid)
did not close) fault code
Failed solenoid
Replace solenoid.
See Solenoid Removal on
page 15-13.
Loose or disconnected wires at key switch
terminals or broken wire
Repair and/or connect the quick disconnect
terminals to the Forward/Reverse switch
Loose or disconnected 16-pin connector at
speed controller or broken wire
Repair and/or connect the 16-pin connector
to the speed controller
Test Menu – KEY INPUT does not indicate ON
when key switch is in the ON position
Failed key switch
Test Procedure 8 – Key Switch and Throttle
Position Sensor Limit Switch Circuit on page
12-20
Loose or disconnected six-pin connector at the
throttle position sensor or broken wire
Repair and/or connect the six-pin connector to
the throttle position sensor
Loose or disconnected 16-pin connector at
speed controller or broken wire
Repair and/or connect the 16-pin connector
to the speed controller
Diagnostic Menu – THROTTLE FAULT fault
code
Failed throttle position sensor
Test Procedure 4 – Throttle Position Sensor
Voltage on page 12-16
Armature drive FET’s (field-effect transistors)
inside speed controller have failed
Replace the speed controller.
See Speed
Controller Removal on page 15-12.
Diagnostic Menu – HW FAILSAFE (Hardware
Failsafe) fault code
Speed controller logic malfunction
Disconnect the batteries and allow the
speed controller capacitors to discharge.
See WARNING “To avoid unintentionally
starting...” in General Warnings on page
1-1.
Reconnect the batteries and see if the
symptom returns.
Diagnostic Menu – MAIN WELDED (main
solenoid contacts welded) fault code
solenoid contacts have failed closed
Replace solenoid.
See Solenoid Removal on
page 15-13.
Speed controller logic malfunction
Disconnect the batteries and allow the
speed controller capacitors to discharge.
See WARNING “To avoid unintentionally
starting...” in General Warnings on page
1-1.
Reconnect the batteries and see if the
symptom returns.
Diagnostic Menu – MAIN DRIVER ON or MAIN
DRIVER OFF fault code
Failure of the FET that controls the solenoid
coil
Replace the speed controller.
See Speed
Controller Removal on page 15-12.
TABLE CONTINUED ON NEXT PAGE
2009 Electric Precedent Maintenance and Service Manual
Page 12-9
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