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CHAPTER
10
TROUBLESHOOTING GUIDE
The Troubleshooting Guide is a list of symptoms of problems that may occur during routine operation.
•
“Problem” (left column) lists common operating problems.
•
“Possible Cause” (center column) lists causes of problems in the order they should be checked.
•
“Remedy / Reference” (right column) lists fixes for problems from easiest to hardest.
•
“Notes” in “Remedy / Reference column are at end of the Troubleshooting Guide.
ATTEMPTING TO REPAIR OR CORRECT PROBLEMS REQUIRING A QUALIFIED CLEVELAND
RANGE AUTHORIZED SERVICE REPRESENTATIVE VOIDS THE WARRANTY
Trouble Shooting Guide
PROBLEM
POSSIBLE CAUSE
REMEDY/REFERENCE
Power indicator light does
not turn on when ON/OFF
switch is in the ON position.
Power turned off at main external
power switch.
Turn on power at main external power
switch.
Inoperative controls.
See Note 1
Control panel Power
indicator light ON and
steamer does not heat to
cooking temperature or
produce steam.
Door interlock switch not engaged.
Close door completely.
Appliance is in the Timed Mode and
timer is not set (Dial timer models
only.)
Change to manual mode or set the timer.
High limit switch has tripped.
Reset steamer. See Chapter 3.
If condition repeats, see Note 1.
Bottom of reservoir is heavily scaled. See Note 1 or 9.
Inoperative controls.
See Note 1.
Steam and/or water leaking
around the compartment
door.
Water level too high
Drain excess water.
The drain to the KleanShield
opening is clogged or covered.
Clear collector openings (Figure 3-7)
If condition persists see Note 1.
Door gasket or door parts worn.
See Note 1.
Appliance not level.
See Note 2.
ADD WATER Indicator light
is ON, but steamer is filled
with water.
Sensor is dirty.
Clean water sensor
Distilled water used to fill steamer.
Water sensor may not work with distilled
water. Use non-distilled water.
Inoperative controls.
See Note 1.
Compartment bottom dirty
with food drippings.
Juices and/or food leaking from
pans.
Put a solid pan under perforated pans to
catch drippings. Put less food in pan.
KleanShield
not installed.
Install KleanShield
.
Food takes too long to
cook.
To verify the steamers
proper operation see
Note 8.
Pans too close to the bottom of
cooking compartment.
Put pans in racks near top of cooking
compartment.
Cooking compartment overloaded
with too much food.
Put less food into pans. Use fewer pans.
Suggested cooking times are usually
listed for cooking at sea level.
Extend cooking times for altitudes above
2500 feet.
Convection fan inoperative
See Note 1.
Voltage too low for unit.
See Note 5.
Bottom of steamer is scaled.
See Note 9
(Continued Next Page)
