Cisco MCS-7825-H3-IPC1, Руководство по обслуживанию

Страница: 102 / 974

3-2
Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 3 Managing and Monitoring the Health of Cisco Unified Communications Manager Systems
Critical Processes to Monitor
•
Command Line Interface (CLI)—Used for a subset of functions available by using the web browser
interfaces and primarily used to re-establish these interfaces if inoperable. The CLI is accessible by
using SSH or a serial console port on the appliance. The complete set of CLI commands is described
in the Cisco Unified Communications Operating System Administration Guide.
• Native Hardware Out of Band Management (OOB)—Supports select features of HP iLO and IBM
RSA II.
•
Secure FTP (SFTP)—Used for secure file push from or pull to the appliance, including CDR/CMR
push, trace file push, push of backups or pull or restores, and pull of upgrade files.
• Third-party Network Management Systems (NMS)—Monitors appliances by leveraging the exact
same interfaces exposed to Cisco network management applications. Certain functions of these
applications may not be supported on the appliance if native platform access is required, such as
account management, software configuration management, or other forms of native platform
manipulation. For example, the system management portal web page on HP servers is not supported,
but polling and alerting by using the HP System Insight Manager and the appliance MIB is
supported.
•
Cisco Unified Communications Real-Time Management Tool—Used for perfmon and TCT
functions.
Figure 3-1 shows the supported interfaces in Cisco Unified CM Release 5.0 and later releases.
Figure 3-1 Supported Management Interfaces in Cisco Unified CM Release 5.0 and Later
Releases
Critical Processes to Monitor
Table 3-1 describes the critical processes that require monitoring. Be aware of following items while
monitoring the processes:
•
Any of the services, process names, or process sets could change at any time with newer Cisco
Unified CM releases without notice.
•
HOST-RESOURCES-MIB could be deprecated in any future Cisco Unified CM release.
M
M
M M
M
274326
Management
Console
CUCMS
Other NMS
CLI
Admin Web
Pages
RTMT
•Perlmon
•TCT
Unified Communications
Manager Cluster Nodes
Local
Syslog
Trace
Files
CDR
Serviceability API (AXL/SOAP)
Provisioning API (AXL)
SNMP MIB/Trap
SSH
HTTPS
Pager/email
Alerts
(S)FTP (push CDR/CMR, trace, backups)
(Remote Syslog (Unified
Communications Manager services)