Cisco MCS-7825-H3-IPC1, Руководство по обслуживанию

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Cisco Unified Communications Manager Managed Services Guide
OL-22523-01
Chapter 2 New and Changed Information
Cisco Unified Communications Manager, Release 8.5(1)
The Call Logs include the following message types:
• Call Control—Writes call information at call setup, split, join and release.
Timestamp|MessageType (CC)|Operation (SETUP/SPLI/JOIN/RELEASE)|CI for one leg (aCI)|CI
for other leg (bCI)|calling DN|Orig Called DN|Final Called DN
•
Device Layer—Writes metadata information that relates to message from or to the device.
Timestamp|MessageType (SIPL/SIPT)|My leg CI|Protocol(tcp/ucp)|Direction (IN/OUT)|local
ip|local port|device name|device ip|device port|Correlation id|Message Tag|SIP Call
ID|SIP method
Scenarios while Uninstalling RTMT
Consider the following scenarios, while uninstalling RTMT:
1.
User saves the call flow diagram files in a folder (created by the user under user.dir directory)—All
the files in user.dir are deleted except the newly created folder and the user.dir directory.
2. User saves the call flow diagram files in a folder (created during RTMT installation) under user.dir
directory—All the files in user.dir are deleted including the user.dir directory.
3.
User directly saves the call flow diagram files under user.dir directory—All the files in user.dir are
deleted except the newly created files and the user.dir directory.
4. User saves the call flow diagram files in a folder which is outside user.dir directory— user.dir and
its contents are removed. The folder created by the user is not deleted.
Limitations
The following limitations apply when the Call Flow Diagram gets generated:
• Search does not show incomplete calls.
Example:
When the user picks up the handset and hangs up without dialing the complete DN, it will not be
listed in the search results.
•
The Call Flow Diagram does not show some SIP messages in the following scenarios:
– Conference calls involving more than three parties.
–
A call leg is used to invoke a feature alone.
Example
:
Phone B and Phone C are in the same pickup group.
1. User A calls Phone B.
2.
User C lifts up the Phone C handset.
3. User C presses the PickUp softkey to pickup the call.
SIP messages exchanged in Step 2 are not displayed in the Call Flow Diagram.
In these cases, a RELEASE message is logged in the call logs without a corresponding SETUP
message.
GUI Changes
Use the enterprise parameter, Enable Call Trace Log, to enable or disable the Call Tracing. For more
information on configuring enterprise parameters, refer to the
Cisco Unified Communications Manager
Administration Guide .