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Chapter 22 Sending Alerts and Incident Notifications
Table 22-2
provides links and description of related Alert Action configuration procedures. Although
some of these procedures are documented elsewhere in this user guide, they are duplicated here for your
convenience.
Example 22-1
shows a typical email alert notification.
Example 22-2
shows an XML notification with
its attached XML data file. When compression is configured, the XML date file arrives as a GZIP
compressed file.
Note
Alert notifications cannot be customized.
Example 22-1 MARS Notification by Email
-----Original Message-----
From: [email protected] [mailto:[email protected]]
Sent: Monday, May 15, 2006 8:48 AM
To: Naliza Mahda (Nalmah)
Subject: Incident Notification (green, Rule Name: System Rule: CS-MARS Database Partition
Usage)
The following incident occurred:
Start time: Mon May 15 08:47:26 2006
End time: Mon May 15 08:47:26 2006
Fired Rule Id: 134473
Fired Rule: System Rule: CS-MARS Database Partition Usage
Incident Id: 597842933
For more details about this incident, please go to:
https://MyLatest/Incidents/IncidentDetails.jsp?Incident_Id=597842933
Table 22-2
Alert Notification Procedures
Alert Related Procedures
Description
Configure the E-mail Server Settings
To send Email, SMS, and XML notifications,
MARS requires that you configure the E-mail
Server settings.
Configure a Rule to Send an Alert Action
Complete this procedure to create or modify an
alert action.
Create a New User—Role, Identity, Password,
and Notification Information
Alert notifications can be sent only to user
accounts configured on MARS. A new user
account can be configured from the User
Management tab, or when creating an alert action
for a rule. This is where you enter the service
provider phone numbers and email addresses for
E-mail, SMS, Pager, and
Create a Custom User Group
Complete this procedure to create a MARS user
group other than the default MARS user groups.
Unlike default user groups, custom groups can be
edited.
Add a User to a Custom User Group
Complete this procedure to include a newly
created user account into a MARS user group.
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