C H A P T E R
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Cisco ME 3800X and 3600X Switch Software Configuration Guide
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Troubleshooting
This chapter describes how to identify and resolve software problems related to the Cisco IOS software
on the Cisco ME 3800X and ME 3600X switch.
You can use the command-line interface (CLI) to identify and solve problems.
Additional troubleshooting information related to hardware is provided in the hardware installation
guide.
Note
For complete syntax and usage information for the commands used in this chapter, see the command
reference for this release and the Cisco IOS Command Summary, Release 12.2.
•
Recovering from a Lost or Forgotten Password, page 2
Note
Recovery procedures require that you have physical access to the switch.
•
Preventing Autonegotiation Mismatches, page 6
•
SFP Module Security and Identification, page 7
•
Monitoring SFP Module Status, page 7
•
Monitoring Temperature, page 7
•
Using Ping, page 8
•
Using Layer 2 Traceroute, page 8
•
Using IP Traceroute, page 10
•
Using TDR, page 35-12
•
Using Debug Commands, page 12
•
Using the crashinfo File, page 14
•
Using On-Board Failure Logging, page 15