35-3
Cisco ME 3800X and 3600X Switch Software Configuration Guide
OL-23400-01
Chapter 35 Troubleshooting
Recovering from a Lost or Forgotten Password
Several lines of information about the software appear with instructions, informing you if the password
recovery procedure has been disabled or not.
•
If you see a message that begins with this:
The system has been interrupted, or encountered an error during initializion of the
flash filesystem. The following commands will initialize the flash filesystem, and
finish loading the operating system software:
flash_init
load_helper
boot
proceed to the
“Procedure with Password Recovery Enabled” section on page 3
, and follow the
steps.
•
If you see a message that begins with this:
The password-recovery mechanism has been triggered, but is currently disabled.
proceed to the
“Procedure with Password Recovery Disabled” section on page 5
, and follow the
steps.
Step 5
After recovering the password, reload the switch:
Switch>
reload
Proceed with reload? [confirm]
y
Procedure with Password Recovery Enabled
If the password-recovery mechanism is enabled, this message appears:
The system has been interrupted, or encountered an error during initializion of the flash
filesystem. The following commands will initialize the flash filesystem, and finish
loading the operating system software:
flash_init
load_helper
boot
Step 1
Initialize the flash file system:
switch:
flash_init
Step 2
If you had set the console port speed to anything other than 9600, it has been reset to that particular
speed. Change the emulation software line speed to match that of the switch console port.
Step 3
Load any helper files:
switch:
load_helper
Step 4
Display the contents of flash memory:
switch:
dir flash:
The switch file system appears:
Directory of flash:
13 drwx 192 Mar 01 1993 22:30:48
image-name
-mz.122-50-EX
11 -rwx 5825 Mar 01 1993 22:31:59 config.text
18 -rwx 720 Mar 01 1993 02:21:30 vlan.dat