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Appendix

Appendix

This chapter describes how to resolve problems during operation, how to verify network settings,
and provides lists of control panel menus as well as the machine's principal network specifica-
tions.

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2

Printing Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2
File Sharing Problems and Solutions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Control Panel Menu List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7

To Confirm Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Hardware Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10
Software Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-10

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

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C H A P T E R

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Содержание IR3250

Страница 1: ...Network Guide Please read this guide before operating this equipment After you finish reading this guide store it in a safe place for future reference...

Страница 2: ...iR3250 Network Guide...

Страница 3: ...lace for future ref erence CAUTION In this manual CAUTION MESSAGES with this symbol indicate that neglecting the suggested procedure or practice could result in personal injury NOTICE Considerable eff...

Страница 4: ...S UNIX is a registered trademark exclusively licensed to X Open Company Ltd in the US and other countries IBM is a trademark of International Business Machines Corporation US Sun Sun Microsystems and...

Страница 5: ...describes how to load paper and toner clean the machine remove paper jams and solve other hardware problems with the machine Remote UI User s Guide The Remote UI User s Guide describes the main featur...

Страница 6: ...res for setting up the machine on a NetWare network Chapter 4 Using an AppleTalk Network Describes procedures for setting up the machine on an AppleTalk network Chapter 5 Using the Network and Printer...

Страница 7: ...98 NT 2000 Network Without a NetWare Server 1 5 Sample Macintosh Network 1 5 Sample UNIX Network 1 6 Using a Network With Various Types of Computers 1 6 Chapter 2 Using a TCP IP Network TCP IP Network...

Страница 8: ...tings 3 13 Chapter 4 Using an AppleTalk Network AppleTalk Network Setup Operating Procedures 4 2 Printing Setup 4 2 Macintosh Network Settings 4 3 Protocol Settings 4 4 Settings from the Control Panel...

Страница 9: ...Table of Contents 8 Hardware Specifications 6 10 Software Specifications 6 10 Index 6 11...

Страница 10: ...Combination Image Separation Two sided Copy Booklet and Multi PG Enlarge modes from the first pages and work your way forward Place the original face down so that the original s top edge is against t...

Страница 11: ...ouch panel display keys OK IMPORTANT Indicates important items or prohibited actions that should always be observed when operating the machine These should always be read to avoid damage to the machin...

Страница 12: ...uirements 1 2 System Environment Requirements for Printing 1 2 System Environment Requirements for Using E mail I Fax 1 3 System Environment Requirements for File Sharing 1 3 Checking Your Network Env...

Страница 13: ...SunOS Version 5 5x or later Compatible computers Windows 95 98 NT 2000 IBM PC compatibles Printing using a NetWare network Compatible servers Novell NetWare Version 3 2 4 1 4 11 4 2 5 Compatible clien...

Страница 14: ...irements for File Sharing The following network and system environments apply when using the machine both to send docu ments to a file server and to share files depending on the type of network used U...

Страница 15: ...a NetWare Server In a network environment like the one above either NetWare or TCP IP protocol can be used for printing or file sharing Multiple protocols can also be used at the same time Depending o...

Страница 16: ...See Using a TCP IP Network on p 2 1 Sample Macintosh Network In a network environment like the one above the AppleTalk EtherTalk protocol is used for printing See Using an AppleTalk Network on p 4 1...

Страница 17: ...network operations depend on the type of computer being used For example if Windows 98 and Macintosh computers are used you will need to enter the settings described in both the Sample Windows 95 98 N...

Страница 18: ...Settings 2 3 File Sharing Settings 2 3 Protocol Settings 2 5 Settings from the Control Panel 2 5 Setting Up a Computer for Printing Windows 2 14 Connecting to a TCP IP Network 2 14 Installing the Pri...

Страница 19: ...ork manager enters Ethernet driver and IP address settings E mail I Fax Settings The following operations are necessary to enter e mail I fax settings E mail I fax settings for the machine can be ente...

Страница 20: ...re such as IBM NuOffice For the necessary Salutation software and computer settings see the manuals provided with the respective products Also this Print Functional Unit may be affected by limitations...

Страница 21: ...ngs for the machine can be entered from the control panel or the Remote UI Use whichever is more convenient The Remote UI enables you to enter a variety of settings for the machine from a computer wit...

Страница 22: ...NetSpot For instructions on entering settings using NetSpot see Chapter 5 Network and Printer Settings Using Netspot Settings from the Control Panel IMPORTANT Settings entered from the control panel b...

Страница 23: ...d Determines the communication mode Half duplex Full duplex and Ethernet type 10 Base T 100 Base TX automatically Go to step 8 If Off is selected Enables you to enter the communication mode Half duple...

Страница 24: ...alternated When Full Duplex is selected Sending and receiving is simultaneous 7 Select the Ethernet Type Select the appropriate Ethernet type for your network environment When 10 Base T is selected T...

Страница 25: ...Protocol Settings 2 8 2 Using a TCP IP Network 3 Press the Network Settings key 4 Press the TCP IP Settings key...

Страница 26: ...e assigned to the machine at all times If the identical IP address is not assigned the machine s host name cannot be related to the machine s IP address It takes about two minutes to check whether the...

Страница 27: ...e key and enter the domain name of the network to which your machine belongs Each name can be up to 47 characters in length Example Host name host_name Domain name organization company com 8 Confirm t...

Страница 28: ...PORTANT If the message Enter the System Man ager ID and Password using the numeric keys appears in the touch panel display enter the System Manager ID and pass word For instructions on entering the Sy...

Страница 29: ...ter the host name after the symbol in the e mail address Example To receive e mail I fax messages using POP3 account1 pop_server organization company com In this example the name of the POP server is...

Страница 30: ...ve e mail and I faxes enter the time interval at which you want the POP Server to check for incoming mail Press the and keys to set the POP interval If the interval is set to 0 the POP Server is not c...

Страница 31: ...s NT or Windows 2000 over a network you can set up the print servers to enable more efficient management of network printers To set up Windows NT or Windows 2000 install the printer driver first then...

Страница 32: ...on instructions When the dialog box for selecting the printer destination appears select Local printer Do not select a Network printer The Port selection can be changed after installation You can sele...

Страница 33: ...d Port button to open the Add Port dialog box Select the Other option button Under the type of port you want to add select CANON LPR Port and then click the OK button The Adding LPR printer dialog box...

Страница 34: ...he Restart button to restart Win dows NT 3 Install the printer driver If you are using PCL refer to the PCL Driver Guide for installation instructions If you are using PostScript refer to the Setup Gu...

Страница 35: ...le the settings 1 Install the printer driver If you are using PCL refer to the PCL Driver Guide for installation instructions If you are using PostScript refer to the Setup Guide for installation inst...

Страница 36: ...t there is a printer at the IP address you entered the Exit Add Standard TCP IP Printer Port Wizard window will open Click the Done button If you see a window called the Addi tional Port Information R...

Страница 37: ...he dialog box for selecting the printer destination appears select Local printer Do not select a Network printer The Port selection can be changed after installation You can select any port such as LP...

Страница 38: ...selecting the printer connection method Select Net work Printer and click the Next button The Locate Your Printer dialog box opens Select Connect to a printer on the Internet or on your intranet enter...

Страница 39: ...mputer selected in the print server 1 In the Printer Driver Properties dialog box open the Sharing sheet From the Start menu select Settings and then select Printers Right click the icon of the printe...

Страница 40: ...Solaris 1 x Add the following to the etc printcap file settings Print queue name comment lp device special file sd spool directory rm printer host name Input example print_queue_name comments lp var...

Страница 41: ...Printing Print a test file to check that the settings have been completed correctly 1 Execute the following command Using Solaris 1 x Ipr P print queue name print file name Input example Ipr Pprint_q...

Страница 42: ...e the Remote UI User s Guide Using Windows 95 98 IMPORTANT The machine is not compatible with the NetBIOS scope ID Do not set up a scope ID on the file sharing server NOTE When using Windows NT or Win...

Страница 43: ...alog box 2 Set up File Sharing Select the folder you want to share using Explorer then right click and select Sharing from the pop up menu On the Sharing sheet click the Shared As option button and en...

Страница 44: ...ser s Guide The following items are needed to enter a recipient address Sample recipient setting Server side settings Computer name swan Share Name share Create a folder called Images within Share and...

Страница 45: ...ettings on a NetBIOS Network IMPORTANT The machine does not recognise the NetBIOS scope ID Do not set up the scope ID on the file sharing server NOTE A Windows NT Server can be accessed by a limited n...

Страница 46: ...the shared folder From the Start menu select Pro grammes Administrative Tools User Manager for Domain and start the User Manager From the Users menu select New User and enter the User name and Passwor...

Страница 47: ...file you want to share using Explorer then right click and click the Sharing tab On the Sharing sheet click the Shared As option button and enter the Share Name Click the Permissions button to open th...

Страница 48: ...entered in step 2 Password Password of user name entered in step 2 IMPORTANT For the machine host name use the computer name confirmed in step 1 to make settings Do not use the host name from Windows...

Страница 49: ...of a domain user registered in a Windows NT 4 0 Server to send files directly from the machine to member servers Windows NT 4 0 Workstation Windows 2000 Professional or computers in other domains 1 S...

Страница 50: ...eighborhood icon on the screen and select Properties In the Network dialog box click the Pro tocols tab In the Network Protocol list box double click the TCP IP Protocol Click the DNS tab to open the...

Страница 51: ...Manager for Domain On the Users menu select New User and enter the users and passwords Enter the User name Password and Confirm Password Enter other items as required Confirm the settings you entered...

Страница 52: ...me starfish Domain organization company com Create a directory named share in the specified FTP server s home directory lnetpub ftproot and set share as the file destination The machine s recipient se...

Страница 53: ...is reached it is not possible to send to a Windows 2000 Server 1 Confirm the Windows 2000 network configuration elements Right click the My Network Places icon on the screen and select Properties The...

Страница 54: ...hen close the Computer Man agement window 3 Set up the users and passwords for access to the shared folder Right click on the My Computer icon and select Manage The Computer Management window opens Un...

Страница 55: ...haring On the Sharing sheet select the Share this folder option but ton and enter the Share name Click the Permissions button and set up the users and groups you want to have access to the shared fold...

Страница 56: ...nternet Informa tion Server 5 0 IIS 5 0 If IIS is not installed on the computer you are using you will need to install IIS before entering these settings For installation procedures see the manuals pr...

Страница 57: ...menu to open the Default FTP Site Properties dialog box Open the Security Account sheet and turn off the Allow Anonymous Connec tions option Open the Home Directory sheet and check both the Read and...

Страница 58: ...the Remote UI see the Remote UI User s Guide 4 Set up the users and passwords for access to the FTP server Right click on My Computer and select Manage The Computer Management window opens Under Syst...

Страница 59: ...e starfish organization company com File Path share User User name entered in step 4 Password Password of the user name entered in step 4 IMPORTANT To use the Full Computer Name confirmed in step 3 of...

Страница 60: ...sing the Remote UI you can set recipient addresses from your personal computer For instructions on using the control panel see the User s Guide For instructions on using the Remote UI see the Remote U...

Страница 61: ...name entered in step 2 Password Password entered in step 2 File Path enter one of the following share when using relative path home hsato share when using absolute path NOTE To use the host name of t...

Страница 62: ...ing Settings 3 2 File Sharing Settings 3 3 NetWare Print Service Settings 3 4 Types of Print Service 3 4 Setup Using NetWare Administrator 3 5 Setup Using PCONSOLE 3 6 Protocol Settings 3 9 Settings f...

Страница 63: ...tWare Administrator or PCONSOLE See NetWare Print Service Settings on p 3 4 2 Protocol Settings Protocol settings can be entered from the control panel or from NetSpot Use whichever is more convenient...

Страница 64: ...sharing settings 1 Computer Settings File Sharing Settings See File Sharing Settings on p 3 13 2 The machine Settings File Sending Settings Enter the recipient settings used to send files from the ma...

Страница 65: ...er mode or remote printer mode Queue Server Mode When the machine is used in the queue server mode all printer server functions are provided by the machine itself and no other print server hardware or...

Страница 66: ...rver mode select Other Unknown If you are using the remote printer mode select Parallel then click the Communication button to open the Parallel Communication dialog box Then set the Port to LPT1 and...

Страница 67: ...ey Enter the name of the print server you are setting up and press the Enter key Press the ESC key to return to the Available Options menu NOTE Make sure to remember the name of the print server You n...

Страница 68: ...y In the confirmation box that opens select Yes then press the Enter key Press the ESC key to return to the Print Server Configuration Menu 6 Assign the printer to a queue Select Queues Serviced by Pr...

Страница 69: ...NetWare Print Service Settings 3 8 3 Using a NetWare Network Windows NetWare print service settings are now complete Continue to the next section to enter the protocol settings...

Страница 70: ...UI User s Guide Settings from the Control Panel IMPORTANT Settings made from the control panel become enabled when the machine is restarted after the procedure For details about entering characters u...

Страница 71: ...ows 3 Press the Network Settings key 4 Press the NetWare Settings key 5 Select NetWare On 6 Select the Frame Type from the drop down list box Select the Frame Type from the drop down list box Select A...

Страница 72: ...key on the right side to set the print service details Enter the same settings entered in NetWare Print Service Settings See p 3 4 Settings differ depending on the print service For print service set...

Страница 73: ...er Guide for installation instructions If you are using PostScript refer to the Setup Guide for installation instructions In the installation procedure select the network printer as the printer destin...

Страница 74: ...ecipients for files sent from the machine Recipient address settings for the machine can be entered from the control panel For instructions on making address settings see the User s Guide NOTE If you...

Страница 75: ...File Path TOPMAX_SYS SHARE User cn USER NAME User name entered in step 2 Password Password for the above user NDS Mode Example 2 Server side settings Tree name A1 User cn USER_NAME ou CSG o TOPMAX Vo...

Страница 76: ...ry you may omit the xx portion but the TREE portion with the tree name may not be omitted In NDS mode the User name may not have the cn portion omitted The file path is specified as a relative path fr...

Страница 77: ......

Страница 78: ...s chapter describes settings and procedures for using the machine on an AppleTalk network AppleTalk Network Setup Operating Procedures 4 2 Printing Setup 4 2 Macintosh Network Settings 4 3 Protocol Se...

Страница 79: ...l or from NetSpot Use whichever is more convenient See Settings from the Control Panel on p 4 4 NOTE If you are able to use the TCP IP protocol and have a Windows computer connected to a TCP IP net wo...

Страница 80: ...that the AppleTalk setting is Active If it is Inactive click Active option 2 Check that the AppleTalk connection method is EtherTalk or Ethernet From the Apple menu open the control panel menu and sel...

Страница 81: ...Remote UI see the Remote UI User s Guide Settings from the Control Panel IMPORTANT Settings from the control panel become effective when the machine is restarted using the power switches For details a...

Страница 82: ...Protocol Settings 4 5 4 Using an AppleTalk Network 3 Press the Network Settings key 4 Press the AppleTalk Settings key 5 Select AppleTalk On Selecting Off disables AppleTalk...

Страница 83: ...must have a unique name 7 Press the Zone key to enter a zone name If you are using a network that is set up in zones enter the name of the zone 8 Confirm the settings you entered and press the OK key...

Страница 84: ...the NetSpot utility software used for managing networks and printers Introduction 5 2 Minimum Requirements 5 2 Related Documentation 5 3 Installing and Using NetSpot 5 4 Installation Windows 95 98 NT...

Страница 85: ...cumentation for the specific network Some devices are not supported by NetSpot on all platforms NetSpot for Microsoft NetSpot for Macintosh NetSpot for UNIX Microprocessor Intel Pentium compatible or...

Страница 86: ...ng documentation is available to help you use NetSpot This Network Guide The NetSpot User s Guide This Network Guide gives an overview of NetSpot and describes installation procedures The online NetSp...

Страница 87: ...hat subdirectory and follow the instructions that appear You can install either an administrator or an end user version of NetSpot If you plan to monitor devices install the end user version If you pl...

Страница 88: ...ctories to the new NetSpot directory 6 From the prompt run the shell script as follows install sh The results are saved in install log which includes variables that you need later 7 Edit profile Bourn...

Страница 89: ...gs duplexing capabilities and finisher options A list of these features can help you decide which device is appropriate for a job The Status tool displays the status such as readiness and error messag...

Страница 90: ...s of control panel menus as well as the machine s principal network specifica tions Troubleshooting 6 2 Printing Problems and Solutions 6 2 File Sharing Problems and Solutions 6 4 Control Panel Menu L...

Страница 91: ...see the PCL Driver Guide or the Setup Guide Check that the correct printer is set as the output destination for the computer that is printing In Windows 95 98 check the output destination in the Contr...

Страница 92: ...tive when the machine is restarted Cause 4 The machine is currently sending a file to the NetWare file server Solution Print after file sending is complete In some cases it is not possible to print wh...

Страница 93: ...olution Normally LPR sends jobs either under the name of the application software used for printing or the file name However a job name longer than 256 bytes cannot be sent to the printer To correct t...

Страница 94: ...ification ftp by Cut off server connection 221 Goodbye If the above are confirmed and file sharing still does not operate normally con sult the network administrator for the environment you are using...

Страница 95: ...yed go to the View menu and select Go Up a Level to change to the display below Root The name of this context will be the value input to the right side of the expression o when you set up the address...

Страница 96: ...ters Domain Name Network domain name to which device belongs max 47 characters NetWare Settings NetWare On Off Frame Type Auto Detect Ethernet II 802 2 802 3 SNAP IPX External Network Number auto set...

Страница 97: ...Printer Form 0 to 255 Buffer Size 3 to 20 KB units NPrinter Selected Print Server 64 characters Tree 32 characters Context 256 characters Printer Number 0 to 254 AppleTalk Settings AppleTalk On Off P...

Страница 98: ...ask 255 255 255 0 Gateway Address 172 20 56 1 DNS Server 172 20 48 1 Host Name de2038 Domain Name cse canon co jp Enable DHCP Off Enable RARP Off Enable BOOTP Off NetWare Settings NetWare On Frame Typ...

Страница 99: ...ocol Supported IPX SPX Frame type 802 2 802 3 Ethernet II 802 2 SNAP Auto Detect Print applications Bindery PServer NDS PServer RPrinter NPrinter TCP IP Frame type Ethernet II Print applications LPD R...

Страница 100: ...3 15 Bindery PServer 3 4 BOOTP 2 7 C Checking Your Network Environment 1 4 Communication Mode 2 7 Computer Settings for Printing 2 3 Connecting to a TCP IP Network 2 14 Control Panel Menu List 6 7 D...

Страница 101: ...l Duplex 2 7 H Half Duplex 2 7 Hardware Specifications 6 10 Host Name 2 10 I IIS 2 32 2 39 Installing NetSpot 5 4 IP Address 2 2 2 5 Setting 2 7 Settings 2 9 IPP 2 14 2 20 IPX 1 3 L LDP Settings 2 16...

Страница 102: ...inting 2 16 N NDS 3 11 3 14 NDS mode 3 15 NDS PServer 3 4 3 11 NetBIOS 1 3 2 25 2 28 2 36 NetSpot 2 5 3 2 4 2 5 3 5 4 for Macintosh 5 2 for Microsoft 5 2 for UNIX 5 2 Overview 5 6 Requirements 5 2 Net...

Страница 103: ...tocol Settings 2 5 3 9 Protocols that NetSpot Supports 5 3 Q Queue Server Mode 3 4 R RARP 2 7 RAW 2 14 Remote Printer Mode 3 4 Requirements for File Sharing 1 3 for Printing 1 2 for Using E mail I Fax...

Страница 104: ...23 2 24 Specifications 6 10 Supervisor 3 6 System Settings 2 7 T TCP IP 1 3 2 36 Networks 2 2 Protocol 1 4 2 29 Settings 2 7 2 8 Setup Procedures 2 2 Test Printing 2 24 Types of Print Service 3 4 U U...

Страница 105: ...Index 6 16 6 Appendix...

Страница 106: ...ON U K LTD Woodhatch Reigate Surrey RH2 8BF United Kingdom CANON DEUTSCHLAND GmbH Europark Fichtenhain A10 47807 Krefeld Germany CANON ITALIA S p A Palazzo L Strada 6 20089 Milanofiori Rozzano MI Ital...

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